Introduction How To Check Website Visitors Numbers
Let’s start with JivoChat’s home page. As a major fan of green and that’s linked to nature, a foliage over their emblem and green backdrop instantly made me feel calm. Well playedJivoChat! How To Check Website Visitors Numbers
Their main slogan is: “Turn your website traffic into paying clients with JivoChat.”
It’s a free tool to help You monitor and speak with clients visiting your Website, Facebook, Telegram, and Viber — most that in actual time. To begin a journey on this live chat tool, all I must do is to click on the sign up free button.
I was asked about my Email, password and also a Promo code. I didn’t have some, but I presume this is what prospective clients like best: reductions!
What I enjoyed about the Signing up process is that I could see how many measures are still left. Here’s a quick preview of the last step, installing your JivoChat code.
Once I signed up, I Installed the desktop program and I must say that it is quite neat. There is the Inbox section, available in the app’s sidebar — there land each of the incoming requests from your clients. Then, we’ve got a segment invisibly, where you are able to view your current conversations. It looks like this:
When conversing with your Customers you can immediately check their information — this convenient little feature is put on the correct and it is useful when targeting your customers’ needs. What is more, below we’ve website visitors section, telling us about all of the people on our site.
Speaking of traffic on Your website — the”invitation to chat” attribute is available only in the Professional Version. It offers you a wide range of alternatives for pop up invitations.
I like the snippet option Included in the program. It allows you to see exactly what a user writers to you before he or she sends it. It creates responding to your clients’ queries much quicker.
Additionally, when a Visitors write a message, an agent get the little pop up on the right underside, asking if they want to chat, fast reply or ignore (which, of course, you shouldn’t do! ) .
JivoChat offers two Pricing plans. The basic model costs nothing. It is forever free and it comprises up to five agents. It offers customizable conversation in 20 languages, various apps (including mobile and desktop ) and 24”7client support.
The other plan is a Professional Version: for $10/agent per month if billed annually. It offers much more features. Take a look at the screenshot below:
JivoChat comes in a fair Price. I figure, the only thing that is missing is that it’s not very scalable. You have only two strategies: one is quite basic and another one may be insufficient if you are working with partnerships businesses. But, as always, it all depends on what you require. How To Check Website Visitors Numbers
A nice addition that they Provide is that which they call a Callback feature. What it does is that people can leave you their amount and you can call them back at your earliest convenience. On their site they’re stating:”Chat is suitable for accompanying clients on the website, and immediate callbacks are perfect for actively completing trades”
Additionally, it works when nobody Is available online discussion. You may easily get back in touch with your potential leads afterwards.
JivoChats is integrated With Facebook Messenger, which means the customer can get your responds right to their Facebook. When it comes to you as an agent, Jivo won’t force you to switch between the apps to reply. All messages from social networks look directly in the JivoChat desktop or mobile program.
Another of the Additions is your Mobile SDK, which allows you to add live chat support to your own Android and iOS native apps. If your clients are spending a great deal of time browsing through your shop on cellular, they will definitely find it very convenient.
If that’s not sufficient, They’re throwing an API for programmers, that’s the whole documentation developers can use if they would like to incorporate JivoChat using their own app or CRM solution.
JivoChat do not have a lot Of integrations yet but they have been on the market only for 4 years — and this thing takes resources and time.
They provide basic Integrations for both medium and small companies. For instance: WordPress, Drupal, Joomla, Magento, Opencart, PrestaShop and Google Analytics.
Recently, they’ve Integrated with Shopify, which is a fantastic news for all e-commerce companies. It merely proves JivoChat keeps growing and, what’s more, their growth is dictated by their customers’ demand.
JivoChat works across all Important apparatus: Windows, Mac, Android, iPhone and Internet browsers. It is translated into 20 languages and also to keep their clients even more fulfilled, they also offer reports which track the quality of your customer services.
In terms of the design, The whole site looks really nice and I may also say that UX doesn’t lack in that department. There’s one thing that confused me though: when I was on the primary site , I clicked on the conversation window three times, until I understood I want to click exactly on”Chat with us. We are online!” prompt. That might have been done smoother. The great news is that whenever I needed something, there was always somebody online chat!
The conclusion of JivoChat
JivoChat is a good Looking alternative that does its job. For businesses who are searching for a standard live chat solution, it truly will come for a reasonable price.
But don’t take (just ) my Word for it! Do a little research, try it out and see if it works for you — Perhaps you’re in the market for a larger solution or perhaps it’ll be just perfect For you? I believe that they’re really good in what they provide, and I believe They’ll be scaling and providing other plans with a wider range of attributes To meet their future customers. How To Check Website Visitors Numbers