Summary How To Disable Live Chat Powered By Jivochat
Let’s start with JivoChat’s home page. As a big fan of green and that’s linked to character, a foliage over their emblem and green backdrop instantly made me feel calm. Well playedJivoChat! How To Disable Live Chat Powered By Jivochat
Their main slogan is: “Turn your website traffic into paying customers with JivoChat.”
It is a free tool to help You monitor and speak with clients visiting your site, Facebook, Telegram, and Viber — most of that in actual time. To start a journey with this live chat tool, all I have to do is to click on the sign up free button.
I was asked about my Email, password and a Promo code. I didn’t have any, but I presume this is what prospective clients like best: reductions!
What I enjoyed about the Signing up process is I could see how many steps are still left. Here’s a fast preview of the last measure, installing your JivoChat code.
After I signed up, I Installed the desktop program and I must say that it’s quite neat. There’s the Inbox part, available from the program’s sidebar — there territory all the incoming requests from the customers. Then, we have a segment invisibly, where you can view your existing discussions. It looks like this:
When chatting with your Clients you can immediately check their data — this convenient little attribute is put on the correct and it is useful when targeting your clients’ needs. What’s more, below we have website visitors section, informing us about all of the people on our website.
Speaking of visitors Your site — the”invitation to talk” feature is available only in the Professional Version. It offers you a wide selection of alternatives for pop up invitations.
I like the snippet option Included in the application. It permits you to find out exactly what a user writers to you until he or she sends it. It creates responding to your clients’ queries much quicker.
Additionally, when a Visitors compose a message, an agent get the little pop up on the right bottom, asking if they wish to chat, fast reply or dismiss (that, of course, you should not do! ) .
JivoChat offers two Pricing plans. The basic version costs nothing. It’s permanently free and it comprises up to five agents. It provides customizable conversation in 20 languages, different apps (including desktop and mobile) and 24”7customer support.
The other strategy is a Professional Version: for $10/agent per month if billed yearly. It offers more features. Take a look at the screenshot below:
JivoChat comes in a fair Cost. I guess, the only thing that’s missing is that it’s not very scalable. You have just two strategies: one is very basic and the other one may be insufficient if you are working with partnerships businesses. But, as always, it all depends on what you require. How To Disable Live Chat Powered By Jivochat
A Wonderful addition that they Offer is that which they call a Callback feature. What it really does is that people could leave you their amount and you’ll be able to call them back at your first convenience. On their website they’re saying:”Chat is convenient for delicately accompanying customers on the website, and instant callbacks are ideal for actively completing trades”
Additionally, it works when nobody Is available online chat. You can easily get back in touch with your possible leads later.
JivoChats is integrated Using Facebook Messenger, which means the client can get your responds right for their Facebook. When it comes to you as a broker, Jivo will not force you to switch between the apps to reply. All messages out of social networks look right in the JivoChat desktop or mobile app.
Another of their Additions is your Mobile SDK, which lets you add live chat service to your Android and iOS native programs. If your clients are spending a great deal of time browsing through your shop on mobile, they will definitely find it rather convenient.
If that is not sufficient, They are throwing an API for programmers, that’s the entire documentation developers can use if they would like to integrate JivoChat using their own app or CRM solution.
JivoChat don’t have a great deal Of integrations however but they’ve been on the market just for 4 decades — and this matter takes time and resources.
They provide basic Integrations for both small and medium companies. For example: WordPress, Drupal, Joomla, Magento, Opencart, PrestaShop and Google Analytics.
Lately, they’ve Integrated with Shopify, which is a fantastic news for all e-commerce companies. It only proves JivoChat keeps growing and, what’s more, their expansion is ordered by their customers’ demand.
JivoChat works across all Major apparatus: Windows, Mac, Android, iPhone and Web browsers. It is translated into 20 languages and also to keep their clients even more satisfied, they also supply reports that track the level of your customer service.
Concerning the design, The whole site looks very nice and I can also say that UX does not lack in that department. There is 1 thing which confused me though: when I was on the primary site I clicked on the chat window three times, until I understood I want to click just on”Chat with us. We are online!” prompt. That might have been done simpler. The great news is that if I needed something, there was always somebody on discussion!
The verdict of JivoChat
JivoChat is a good Looking alternative that does its job. For businesses who’re searching for a basic live chat solution, it actually does come for a fair price.
But don’t take (just ) my Word for it! Do Some Research, try it out and see if it works for you — Perhaps you’re in the market to get a larger solution or perhaps it is going to be just perfect For you? I think that they’re really good in what they provide, and I believe They will be scaling and providing different programs using a wider selection of attributes To satisfy their future customers. How To Disable Live Chat Powered By Jivochat