Overview How To Get Viber
Let’s Begin with JivoChat’s home page. As a major fan of green and all that’s linked to nature, a foliage over their logo and green background immediately made me feel calm. Well playedJivoChat! How To Get Viber
Their main slogan is: “Turn your site visitors into paying clients with JivoChat.”
It’s a free tool to help You track and talk to customers visiting your Website, Facebook, Telegram, and Viber — most of that in real time. To begin a journey on this live chat instrument, all I must do is to click on the sign button.
I had been asked about my Email, password and a Promo code. I didn’t have some, but I presume this is what potential customers like best: reductions!
What I liked about the Signing up process is I could see how many measures are still left. Following is a quick preview of the last measure, installing your JivoChat code.
After I signed up, I Installed the desktop application and I must say that it is quite neat. There is the Inbox section, accessible in the app’s sidebar — there land all of the incoming requests from your customers. Then, we’ve got a section Chats, where you are able to see your current discussions. It looks like this:
When chatting with your Clients you can quickly check their data this convenient little feature is put on the correct and it’s useful when targeting your customers’ needs. What is more, below we’ve website visitors section, telling us about each the folks on our website.
Speaking of traffic on Your website — the”invitation to talk” feature is available only in the Professional Version. It supplies you with a wide range of options for pop up invitations.
I like the snippet option Included in the program. It allows you to see exactly what a user authors to you before he or she sends it. It makes responding to your clients’ queries much faster.
Additionally, when a Visitors compose a message, a broker get the small pop up on the perfect underside, asking if they wish to chat, quick reply or dismiss (that, of course, you should not do! ) .
JivoChat offers two Pricing plans. The basic version costs nothing. It’s permanently free and it includes up to 5 agents. It offers customizable conversation in 20 languages, various apps (including mobile and desktop ) and 24”7customer support.
The other plan is a Professional Version: for $10/agent a month if billed yearly. It gives much more features. Take a look at the screenshot below:
JivoChat comes in a fair Cost. I figure, the only thing that is missing is that it is not very scalable. You have just two plans: one is very basic and another one may be insufficient if you’re working with partnerships businesses. However, as always, it all depends on what you require. How To Get Viber
A Wonderful addition that they Provide is that which they call a Callback attribute. What it does is that visitors can leave you their number and you can call them back at your first convenience. On their site they’re stating:”Chat is convenient for delicately accompanying clients on the website, and instant callbacks are perfect for actively completing transactions.”
It also works when nobody Is available on chat. You may easily get back in contact with your potential leads afterwards.
JivoChats is integrated With Facebook Messenger, so the customer can get your responds right for their Facebook. When it comes to you as a broker, Jivo will not make you change between the programs to reply. All messages out of social networks look right in the JivoChat desktop and/or mobile program.
Another of their Additions is the Mobile SDK, which lets you add live chat service to your own Android and iOS native programs. If your customers are spending a lot of time browsing through your store on mobile, they will surely find it very convenient.
If that’s not enough, They are throwing an API for developers, which is the entire documentation programmers can utilize if they would like to incorporate JivoChat with their own program or CRM solution.
JivoChat don’t have a lot Of integrations yet but they have been on the industry only for 4 decades — and this matter takes resources and time.
They provide basic Integrations for both small and medium businesses. For example: WordPress, Drupal, Joomla, Magento, Opencart, PrestaShop and Google Analytics.
Lately, they’ve Incorporated with Shopify, which is a great news for all e-commerce companies. It only proves JivoChat keeps growing and, what’s more, their growth is dictated by their clients’ demand.
JivoChat works across all Major devices: Windows, Mac, Android, iPhone and Web browsers. It’s translated into 20 languages and to keep their customers even more satisfied, they also offer reports which track the quality of your customer service.
In terms of the Plan, The entire site looks really nice and I may also say that UX doesn’t lack in that department. There is 1 thing that confused me when I was on the primary website, I clicked on the conversation window three days, until I realized that I want to click just on”Chat with us. We are online!” prompt. That might have been done simpler. The great news is that whenever I wanted something, there was always somebody online discussion!
The verdict of JivoChat
JivoChat is a great Looking solution that does its own job. For companies who’re searching for a standard live chat solution, it truly will come for a fair price.
But don’t take (only) my Word for it! Do a little research, try it out and see if it works for you — Maybe you’re in the market to get a larger solution or maybe it’ll be just perfect For you? I believe that they are really good in what they offer, and I think They’ll be scaling and providing different plans with a wider range of attributes To satisfy their future customers. How To Get Viber