Overview How To Install Viber On Mac
Let Us start with JivoChat’s home page. As a big fan of green and all that’s linked to nature, a foliage over their logo and green backdrop instantly made me feel calm. Well played, JivoChat! How To Install Viber On Mac
Their main slogan is: “Turn your site visitors into paying clients with JivoChat.”
It’s a free tool to help You track and speak with customers visiting your Website, Facebook, Telegram, and Viber — all that in real time. To start a journey with this live chat instrument, all I have to do is to click on the sign button.
I had been asked about my Email, password and also a Promo code. I didn’t have any, but I assume this is what prospective customers like best: discounts!
What I liked about the Signing up procedure is I could see how many measures are still left. Following is a fast preview of the last measure, installing your JivoChat code.
After I signed up, I Installed the desktop application and I have to say that it’s quite neat. There is the Inbox section, available in the program’s sidebar — there territory all of the incoming requests from the clients. Then, we have a section Chats, where you can see your current discussions. It looks like this:
When chatting with your Clients you can quickly check their information — this convenient little attribute is placed on the right and it is invaluable when targeting your customers’ needs. What is more, below we have site visitors department, informing us about each of the folks on our website.
Speaking of visitors Your website — the”invitation to talk” feature is available only in the Professional Version. It offers you a wide range of options for pop up invitations.
I like the snippet option Included in the application. It allows you to find out exactly what a user authors to you before he or she sends it. It creates responding to your clients’ queries much quicker.
Additionally, when a Visitors write a message, a broker get the small pop up on the perfect bottom, asking if they want to chat, fast answer or ignore (that, of course, you should not do! ) .
JivoChat offers two Pricing plans. The basic version costs nothing. It’s forever free and it comprises up to five agents. It provides customizable conversation in 20 languages, various apps (including desktop and mobile) and 24”7client service.
Another strategy is a Professional Version: for $10/agent per month if billed yearly. It offers much more features. Have a look at the screenshot below:
JivoChat comes in a fair Price. I guess, the only thing that is missing is that it’s not very scalable. You’ve just two strategies: one is very basic and another one might be insufficient if you are working with partnerships businesses. However, as always, it all depends on what you require. How To Install Viber On Mac
A Wonderful addition that they Provide is what they call a Callback feature. What it really does is that people could leave you their amount and you can call them back at your earliest convenience. On their website they are stating:”Chat is convenient for accompanying customers on the site, and instant callbacks are perfect for actively completing trades”
Additionally, it works when nobody Is available online discussion. You may easily get back in contact with your possible leads afterwards.
JivoChats is incorporated With Facebook Messenger, which means the client can get your responds right to their Facebook. When it comes to you as an agent, Jivo will not make you change between the programs to reply. All messages from social networks look directly in the JivoChat desktop or cellular program.
Another of the Additions is the Mobile SDK, which lets you add live chat service to your own Android and iOS native apps. If your customers are spending a great deal of time searching through your store on mobile, they will surely find it very convenient.
In case that’s not enough, They are throwing an API for developers, that’s the entire documentation developers can utilize if they want to incorporate JivoChat using their own program or CRM solution.
JivoChat do not have a lot Of integrations yet but they’ve been on the market only for 4 years — and this matter takes time and resources.
They offer basic Integrations for both small and medium companies. For example: WordPress, Drupal, Joomla, Magento, Opencart, PrestaShop and Google Analytics.
Recently, they have Incorporated with Shopify, which is a fantastic news for all e-commerce businesses. It merely proves JivoChat keeps growing and, more importantly, their expansion is ordered by their customers’ demand.
JivoChat works across all Major apparatus: Windows, Mac, Android, iPhone and Internet browsers. It’s translated into 20 languages and to keep their clients even more fulfilled, they also offer reports which track the quality of your customer services.
In terms of the design, The entire site looks very nice and that I may also say that UX doesn’t lack in that department. There is 1 thing that confused me though: when I had been on the primary site I clicked on the chat window three times, before I realized that I need to click just on”Chat with us. We’re online!” prompt. That could have been done smoother. The excellent news is that whenever I wanted something, there was always someone online chat!
The verdict of JivoChat
JivoChat is a great Looking solution that does its job. For companies who are searching for a standard live chat option, it truly will come for a fair price.
But do not take (only) my Word for it! Do Some Research, try it out and see if it works for you — Perhaps you’re in the market to get a larger solution or maybe it’ll be just perfect For you? I think that they are really good in what they offer, and I think They’ll be scaling and providing other programs using a wider selection of features To satisfy their future customers. How To Install Viber On Mac