Overview How To Join Viber Public Chat
Let’s start with JivoChat’s home page. As a big fan of green and that’s linked to character, a foliage over their logo and green backdrop immediately made me feel calm. Well playedJivoChat! How To Join Viber Public Chat
Their main slogan is: “Turn your website traffic into paying clients with JivoChat.”
It is a free tool to help You monitor and speak with customers visiting your site, Facebook, Telegram, and Viber — all of that in actual time. To begin a journey on this live chat tool, all I must do is to click on the sign up free button.
I had been asked about my Email, password and a Promo code. I didn’t have some, but I presume this is what potential clients like best: reductions!
What I liked about the Signing up process is I could see how many measures are still left. Here’s a quick preview of the last measure, installing your JivoChat code.
Once I signed up, I Installed the desktop application and I have to say that it is quite neat. There’s the Inbox part, accessible from the app’s sidebar — there territory each the incoming requests from your clients. Then, we’ve got a segment invisibly, where you can view your current discussions. It looks like this:
When conversing with your Customers you can quickly check their information this handy little attribute is placed on the right and it is useful when targeting your customers’ needs. What’s more, below we have site visitors department, telling us about all the people on our site.
Speaking of visitors Your website — the”invitation to talk” attribute is available only in the Professional Version. It offers you a vast selection of alternatives for pop up invitations.
I like the snippet alternative Included in the application. It allows you to find out what a user writers to you until he or she sends it. It creates responding to your clients’ queries much quicker.
Also, when a Visitors compose a message, a broker get the small pop up on the perfect underside, asking if they want to chat, quick reply or dismiss (that, of course, you should not do! ) .
JivoChat offers two Pricing plans. The basic version costs nothing. It’s forever free and it comprises up to five agents. It provides customizable conversation in 20 languages, various apps (including mobile and desktop ) and 24”7client support.
The other plan is a Professional Version: for $10/agent per month if billed yearly. It gives much more features. Have a look at the screenshot below:
JivoChat comes in a fair Price. I guess, the one thing that’s missing is that it’s not very scalable. You’ve only two plans: one is quite basic and the other one might be insufficient if you are working with partnerships businesses. But, as always, it all depends on your needs. How To Join Viber Public Chat
A Wonderful addition that they Provide is that which they call a Callback feature. What it really does is that visitors could leave you their number and you’ll be able to call them back at your earliest convenience. On their site they are saying:”Chat is suitable for delicately accompanying customers on the site, and immediate callbacks are ideal for actively completing trades”
It also works when nobody Is available online chat. You can easily get back in touch with your possible leads afterwards.
JivoChats is integrated With Facebook Messenger, which means the client can get your responds right for their Facebook. In regards to you as an agent, Jivo won’t force you to change between the apps to reply. All messages from social networks look right in the JivoChat desktop and/or mobile app.
Another of their Additions is your Mobile SDK, which lets you add live chat service to your own Android and iOS native programs. If your customers are spending a lot of time browsing through your store on mobile, they will surely find it very convenient.
In case that’s not sufficient, They are throwing an API for developers, which is the whole documentation programmers can use if they want to incorporate JivoChat with their own program or CRM solution.
JivoChat don’t have a great deal Of integrations yet but they have been on the industry only for 4 decades — and this thing takes time and resources.
They offer basic Integrations for both small and medium companies. For instance: WordPress, Drupal, Joomla, Magento, Opencart, PrestaShop and Google Analytics.
Lately, they’ve Incorporated with Shopify, which is a fantastic news for all e-commerce companies. It merely proves JivoChat keeps growing and, what’s more, their growth is dictated by their clients’ demand.
JivoChat works across all Major devices: Windows, Mac, Android, iPhone and Web browsers. It is translated into 20 languages and also to keep their clients even more fulfilled, they also supply reports that track the level of your customer services.
In terms of the Plan, The entire website looks really nice and that I can also say that UX doesn’t lack in that section. There is 1 thing which confused me when I had been on the primary site I clicked on the conversation window three times, before I realized that I want to click exactly on”Chat with us. We are online!” prompt. That might have been done simpler. The excellent news is that if I wanted something, there was always someone on chat!
The wrap-up of JivoChat
JivoChat is a good Looking alternative that does its own job. For businesses who’re looking for a standard live chat solution, it truly will come for a reasonable price.
But do not take (only) my Word for it! Do a little research, try it out and see if it works for you — Maybe you’re in the market to get a bigger solution or perhaps it’ll be just perfect For you? I think that they are really good in what they offer, and I believe They’ll be scaling and supplying other plans with a wider range of features To satisfy their future clients. How To Join Viber Public Chat