Introduction How To Open Viber Account
Let’s Begin with JivoChat’s home page. As a big fan of green and that’s linked to character, a leaf above their logo and green backdrop immediately made me feel calm. Well playedJivoChat! How To Open Viber Account
Their main slogan is: “Turn your website traffic into paying clients with JivoChat.”
It’s a free tool to help You track and speak with clients visiting your Website, Facebook, Telegram, and Viber — most of that in actual time. To begin a journey on this live chat instrument, all I must do is to click on the sign up free button.
I had been asked about my Email, password and also a Promo code. I didn’t have any, but I presume this is what prospective customers like best: discounts!
What I liked about the Signing up process is that I could see how many measures are still left. Following is a quick preview of the last measure, installing your JivoChat code.
Once I signed up, I Installed the desktop program and I have to say that it’s very neat. There is the Inbox section, available from the app’s sidebar — there land each of the incoming requests from the customers. Then, we have a section Chats, where you can view your existing discussions. It looks like this:
When chatting with your Clients you can quickly check their information — this handy little feature is put on the correct and it’s invaluable when targeting your customers’ needs. What’s more, below we’ve website visitors department, telling us about each of the folks on our site.
Speaking of traffic on Your site — the”invitation to talk” feature is available only in the Professional Version. It supplies you with a wide range of options for pop up invitations.
I like the snippet option Included in the program. It allows you to find out what a user authors to you until he or she sends it. It creates responding to your clients’ queries much quicker.
Also, when a Visitors compose a message, an agent get the small pop up on the right bottom, asking if they want to chat, quick answer or dismiss (which, naturally, you should not do! ) .
JivoChat offers two Pricing plans. The basic model costs nothing. It’s permanently free and it comprises up to 5 agents. It offers customizable chat in 20 languages, different programs (including mobile and desktop ) and 24”7client support.
Another strategy is a Professional Version: for $10/agent per month if billed annually. It gives more features. Have a look at the screenshot below:
JivoChat comes in a fair Price. I figure, the only thing that’s missing is that it’s not very scalable. You’ve only two strategies: one is very basic and the other one might not be enough if you’re working with partnerships businesses. But, as always, it all depends on your needs. How To Open Viber Account
A Wonderful addition that they Offer is that which they call a Callback feature. What it does is that people can leave you their number and you can call them back at your first convenience. On their site they are stating:”Chat is suitable for accompanying customers on the website, and instant callbacks are ideal for actively completing transactions.”
Additionally, it works when nobody Is available on chat. You can easily get back in contact with your potential leads later.
JivoChats is integrated With Facebook Messenger, so the customer can get your responds right for their Facebook. When it comes to you as a broker, Jivo will not force you to change between the apps to reply. All messages from social networks look directly in the JivoChat desktop and/or cellular app.
Another of their Additions is the Mobile SDK, which allows you to add live chat support to your Android and iOS native apps. If your clients are spending a lot of time browsing through your shop on mobile, they will surely find it very convenient.
In case that’s not enough, They’re throwing an API for developers, which is the entire documentation developers can use if they would like to incorporate JivoChat with their own program or CRM solution.
JivoChat don’t have a lot Of integrations however but they have been on the market just for 4 decades — and this matter takes resources and time.
They offer basic Integrations for both small and medium businesses. For example: WordPress, Drupal, Joomla, Magento, Opencart, PrestaShop and Google Analytics.
Lately, they have Integrated with Shopify, which is a fantastic news for all e-commerce companies. It merely proves JivoChat keeps growing and, what’s more, their expansion is ordered by their clients’ demand.
JivoChat works across all Major devices: Windows, Mac, Android, iPhone and Web browsers. It’s translated into 20 languages and also to keep their clients even more fulfilled, they also offer reports which track the quality of your customer service.
In terms of the design, The whole website looks really nice and that I can even say that UX does not lack in that department. There’s 1 thing that confused me when I had been on the main site I clicked on the conversation window three times, before I understood I need to click exactly on”Chat with us. We’re online!” prompt. That could have been done smoother. The great news is that if I wanted something, there was always someone online discussion!
The wrap-up of JivoChat
JivoChat is a great Looking solution that does its own job. For businesses who’re searching for a basic live chat solution, it truly does come for a fair price.
But don’t take (just ) my Word for this! Do Some Research, try it out and see if it works for you — Maybe you’re in the market for a larger solution or perhaps it’ll be just perfect For you? I believe that they’re really good in what they provide, and I believe They will be scaling and supplying different programs using a wider selection of features To meet their future customers. How To Open Viber Account