Overview How To Sell Website Templates
Let’s start with JivoChat’s home page. As a big fan of green and that’s connected to character, a leaf above their emblem and green backdrop immediately made me feel calm. Well playedJivoChat! How To Sell Website Templates
Their main slogan is: “Turn your site visitors into paying clients with JivoChat.”
It’s a free tool to help You track and speak with customers visiting your Website, Facebook, Telegram, and Viber — all that in actual time. To begin a journey with this live chat tool, all I must do is to click on the sign button.
I had been asked about my Email, password and also a Promo code. I didn’t have any, but I presume this is what potential clients like best: reductions!
What I liked about the Signing up procedure is that I could see just how many measures are still left. Here’s a quick preview of the previous step, installing your JivoChat code.
Once I signed up, I Installed the desktop program and I have to say that it is very neat. There is the Inbox section, available from the program’s sidebar — there land each the incoming requests from your clients. Then, we have a section Chats, where you are able to view your existing conversations. It looks like this:
When chatting with your Customers you can quickly check their data this convenient little feature is placed on the right and it’s useful when targeting your customers’ needs. What’s more, below we have site visitors section, telling us about all of the people on our website.
Speaking of traffic on Your website — the”invitation to chat” feature is available only in the Professional Version. It offers you a wide selection of options for pop up invitations.
I like the snippet alternative Included in the application. It allows you to find out what a user authors to you before he or she sends it. It creates responding to your customers’ queries much faster.
Additionally, when a Visitors compose a message, a broker get the small pop up on the perfect bottom, asking if they want to chat, quick reply or dismiss (that, naturally, you shouldn’t do! ) .
JivoChat offers two Pricing plans. The basic version costs nothing. It is permanently free and it comprises up to five agents. It offers customizable chat in 20 languages, different programs (including desktop and mobile) and 24”7customer service.
The other strategy is a Professional Version: for $10/agent per month if billed annually. It offers more features. Have a look at the screenshot below:
JivoChat comes at a fair Price. I figure, the one thing that’s missing is that it is not very scalable. You’ve just two plans: one is quite basic and the other one might be insufficient if you are working with partnerships businesses. But, as always, it all depends on your needs. How To Sell Website Templates
A nice addition that they Provide is that which they call a Callback feature. What it does is that visitors can leave you their number and you can call them back at your first convenience. On their website they are saying:”Chat is suitable for accompanying customers on the site, and instant callbacks are ideal for actively completing transactions.”
Additionally, it works when nobody Is available on chat. You can easily get back in touch with your possible leads later.
JivoChats is integrated With Facebook Messenger, which means the client can receive your responds right to their Facebook. In regards to you as a broker, Jivo will not make you switch between the apps to answer. All messages from social networks appear right in the JivoChat desktop and/or mobile program.
Another of the Additions is the Mobile SDK, which allows you to add live chat service to your Android and iOS native programs. If your clients are spending a great deal of time browsing through your shop on cellular, they will surely find it rather convenient.
In case that is not enough, They are throwing an API for programmers, which is the entire documentation developers can use if they want to integrate JivoChat with their own app or CRM solution.
JivoChat don’t have a great deal Of integrations yet but they’ve been on the market only for 4 years — and this matter takes time and resources.
They offer basic Integrations for both small and medium businesses. For instance: WordPress, Drupal, Joomla, Magento, Opencart, PrestaShop and Google Analytics.
Lately, they have Integrated with Shopify, which is a fantastic news for all e-commerce businesses. It only proves JivoChat keeps evolving and, more importantly, their expansion is dictated by their clients’ demand.
JivoChat works across all Important devices: Windows, Mac, Android, iPhone and Internet browsers. It’s translated into 20 languages and to keep their customers even more fulfilled, they also supply reports that monitor the quality of your customer services.
Concerning the Plan, The whole site looks very nice and I can even say that UX does not lack in that department. There is one thing which confused me though: when I had been on the main site I clicked on the chat window three days, until I realized I want to click exactly on”Chat with us. We’re online!” prompt. That could have been done smoother. The excellent news is that if I wanted something, there was always somebody online chat!
The conclusion of JivoChat
JivoChat is a good Looking solution that does its job. For companies who’re searching for a standard live chat option, it actually will come for a fair price.
But do not take (only) my Word for it! Do Some Research, try it out and see if it works for you — Perhaps you’re in the market to get a bigger solution or maybe it is going to be just perfect For you? I think that they are Excellent in what they provide, and I think They’ll be scaling and providing different programs using a larger selection of attributes To satisfy their future clients. How To Sell Website Templates