Overview Instagram Account Statistics
Let Us start with JivoChat’s home page. As a major fan of green and all that’s linked to nature, a foliage over their emblem and green backdrop instantly made me feel calm. Well played, JivoChat! Instagram Account Statistics
Their main slogan is: “Turn your website visitors into paying customers with JivoChat.”
It is a free tool to help You monitor and talk to customers visiting your site, Facebook, Telegram, and Viber — all that in real time. To begin a journey on this live chat tool, all I must do is to click on the sign button.
I was asked about my Email, password and a Promo code. I didn’t have any, but I presume this is what potential clients like best: discounts!
What I enjoyed about the Signing up process is that I could see how many measures are nonetheless left. Here’s a quick preview of the last step, installing your JivoChat code.
After I signed up, I Installed the desktop program and I must say that it’s quite neat. There’s the Inbox section, accessible in the app’s sidebar — there land all the incoming requests from your customers. Then, we have a section Chats, where you are able to see your existing discussions. It looks like this:
When conversing with your Customers you can quickly check their data this convenient little feature is placed on the right and it is useful when targeting your customers’ needs. What is more, below we have website visitors department, telling us about each of the people on our website.
Speaking of visitors Your website — the”invitation to talk” attribute is available only in the Professional Version. It supplies you with a vast selection of options for pop up invitations.
I like the snippet alternative Included in the program. It allows you to find out exactly what a user authors to you before he or she sends it. It makes responding to your customers’ queries much quicker.
Also, when a Visitors compose a message, an agent get the little pop up on the right underside, asking if they want to chat, quick reply or dismiss (which, naturally, you should not do! ) .
JivoChat provides two Pricing plans. The basic version costs nothing. It’s forever free and it comprises up to 5 agents. It provides customizable conversation in 20 languages, various apps (including mobile and desktop ) and 24”7customer support.
Another strategy is a Professional Version: for $10/agent per month if billed annually. It offers much more features. Take a look at the screenshot below:
JivoChat comes in a fair Price. I guess, the one thing that’s missing is that it’s not very scalable. You have just two plans: one is very basic and the other one may be insufficient if you’re working with enterprises businesses. But, as always, it all depends on your needs. Instagram Account Statistics
A nice addition that they Provide is that which they call a Callback feature. What it does is that people could leave you their amount and you can call them back at your earliest convenience. On their website they’re stating:”Chat is suitable for delicately accompanying customers on the site, and immediate callbacks are ideal for actively completing trades”
It also works when nobody Is available online chat. You can easily get back in contact with your possible leads later.
JivoChats is integrated Using Facebook Messenger, so the customer can get your responds right to their Facebook. When it comes to you as an agent, Jivo will not make you change between the programs to answer. All messages out of social networks appear right in the JivoChat desktop or cellular app.
Another of the Additions is your Mobile SDK, which lets you add live chat support to your Android and iOS native programs. If your customers are spending a great deal of time browsing through your shop on cellular, they will surely find it rather convenient.
If that’s not sufficient, They’re throwing an API for programmers, which is the entire documentation developers can use if they would like to incorporate JivoChat with their own program or CRM solution.
JivoChat do not have a great deal Of integrations however but they have been on the market only for 4 decades — and this thing takes resources and time.
They offer basic Integrations for both medium and small companies. For instance: WordPress, Drupal, Joomla, Magento, Opencart, PrestaShop and Google Analytics.
Recently, they’ve Integrated with Shopify, which is a great news for all e-commerce businesses. It only proves JivoChat keeps growing and, more importantly, their growth is dictated by their customers’ demand.
JivoChat works across all Important apparatus: Windows, Mac, Android, iPhone and Web browsers. It is translated into 20 languages and to keep their customers even more satisfied, they also offer reports which track the level of your customer service.
Concerning the design, The whole site looks really nice and I can also say that UX does not lack in that department. There’s 1 thing which confused me though: when I was on the main site , I clicked on the conversation window three days, before I realized I want to click just on”Chat with us. We’re online!” prompt. That might have been done simpler. The excellent news is that if I wanted something, there was always someone on discussion!
The conclusion of JivoChat
JivoChat is a great Looking alternative that does its own job. For companies who’re looking for a standard live chat option, it actually does come for a reasonable price.
But do not take (only) my Word for this! Do Some Research, try it out and see if it works for you — Maybe you’re in the market for a bigger solution or perhaps it is going to be just perfect For you? I think that they are Excellent in what they offer, and I think They’ll be scaling and supplying different plans with a wider selection of attributes To meet their future customers. Instagram Account Statistics