Overview Invision Forum Free
Let’s Begin with JivoChat’s home page. As a big fan of green and all that’s connected to nature, a leaf above their emblem and green background immediately made me feel calm. Well playedJivoChat! Invision Forum Free
Their main slogan is: “Turn your website traffic into paying customers with JivoChat.”
It is a free tool to help You monitor and speak with clients visiting your Website, Facebook, Telegram, and Viber — all of that in real time. To begin a journey on this live chat tool, all I must do is to click on the sign button.
I was asked about my Email, password and also a Promo code. I didn’t have some, but I presume this is what prospective clients like best: discounts!
What I liked about the Signing up procedure is that I could see how many measures are still left. Following is a quick preview of the last measure, installing your JivoChat code.
Once I signed up, I Installed the desktop application and I must say that it is very neat. There is the Inbox part, accessible in the app’s sidebar — there territory all the incoming requests from the customers. Then, we have a section Chats, where you can view your existing conversations. It looks like this:
When chatting with your Clients you can immediately check their data — this convenient little feature is put on the right and it’s invaluable when targeting your customers’ needs. What’s more, below we have website visitors section, telling us about each of the people on our website.
Speaking of visitors on Your website — the”invitation to talk” attribute is available only in the Professional Version. It supplies you with a wide selection of alternatives for pop up invitations.
I like the snippet option Included in the program. It permits you to see what a user writers to you before he or she sends it. It creates responding to your customers’ queries much quicker.
Also, when a Visitors write a message, a broker get the little pop up on the perfect bottom, asking if they wish to chat, quick reply or ignore (that, of course, you should not do! ) .
JivoChat provides two Pricing plans. The basic model costs nothing. It’s permanently free and it comprises up to 5 agents. It offers customizable chat in 20 languages, different apps (including desktop and mobile) and 24”7customer support.
The other strategy is a Professional Version: for $10/agent per month if billed annually. It offers much more features. Have a look at the screenshot below:
JivoChat comes in a fair Cost. I figure, the only thing that is missing is that it’s not very scalable. You’ve just two plans: one is quite basic and another one may not be enough if you are working with partnerships businesses. However, as always, it all depends on your needs. Invision Forum Free
A Wonderful addition that they Provide is that which they call a Callback attribute. What it really does is that visitors can leave you their amount and you’ll be able to call them back at your first convenience. On their site they’re saying:”Chat is suitable for delicately accompanying customers on the website, and immediate callbacks are ideal for actively completing transactions.”
Additionally, it works when nobody Is available on discussion. You can easily get back in contact with your potential leads later.
JivoChats is incorporated Using Facebook Messenger, which means the client can receive your responds right for their Facebook. When it comes to you as a broker, Jivo won’t force you to change between the apps to answer. All messages out of social networks look directly in the JivoChat desktop and/or cellular app.
Another of their Additions is the Mobile SDK, which lets you add live chat support to your own Android and iOS native apps. If your clients are spending a lot of time browsing through your shop on mobile, they will surely find it rather convenient.
If that is not enough, They’re throwing an API for programmers, that’s the whole documentation developers can use if they want to incorporate JivoChat with their own program or CRM solution.
JivoChat do not have a great deal Of integrations however but they’ve been on the market just for 4 decades — and this matter takes time and resources.
They provide basic Integrations for both small and medium companies. For instance: WordPress, Drupal, Joomla, Magento, Opencart, PrestaShop and Google Analytics.
Recently, they’ve Incorporated with Shopify, which is a great news for all e-commerce businesses. It merely proves JivoChat keeps growing and, more importantly, their growth is dictated by their customers’ demand.
JivoChat works across all Important apparatus: Windows, Mac, Android, iPhone and Web browsers. It’s translated into 20 languages and to keep their clients even more satisfied, they also supply reports that monitor the level of your customer service.
Concerning the design, The entire website looks really nice and I may even say that UX does not lack in that department. There is one thing that confused me when I had been on the main website, I clicked on the chat window three times, before I realized I need to click exactly on”Chat with us. We’re online!” prompt. That could have been done smoother. The excellent news is that if I needed something, there was always someone online discussion!
The conclusion of JivoChat
JivoChat is a great Looking solution that does its own job. For businesses who are searching for a basic live chat solution, it actually will come for a reasonable price.
But don’t take (only) my Word for this! Do a little research, try it out and see if it works for you — Maybe you’re in the market to get a larger solution or maybe it is going to be just perfect For you? I believe that they’re really good in what they offer, and I think They will be scaling and supplying different programs using a wider range of attributes To meet their future clients. Invision Forum Free