Summary Is Search Engine Optimization Dead
Let Us Begin with JivoChat’s home page. As a major fan of green and all that’s connected to character, a leaf above their logo and green backdrop immediately made me feel calm. Well playedJivoChat! Is Search Engine Optimization Dead
Their main slogan is: “Turn your website traffic into paying customers with JivoChat.”
It’s a free tool to help You monitor and speak with clients visiting your site, Facebook, Telegram, and Viber — all of that in actual time. To begin a journey on this live chat tool, all I have to do is to click on the sign up free button.
I had been asked about my Email, password and a Promo code. I didn’t have any, but I assume this is what potential customers like best: discounts!
What I enjoyed about the Signing up process is I could see how many steps are nonetheless left. Following is a quick preview of the previous measure, installing your JivoChat code.
After I signed up, I Installed the desktop application and I have to say that it is quite neat. There’s the Inbox section, available from the app’s sidebar — there territory each the incoming requests from the customers. Then, we’ve got a segment invisibly, where you are able to see your current discussions. It looks like this:
When chatting with your Clients you can quickly check their data — this convenient little feature is put on the correct and it’s invaluable when targeting your clients’ needs. What’s more, below we have website visitors section, telling us about each the folks on our website.
Speaking of visitors on Your website — the”invitation to chat” attribute is available only in the Professional Version. It offers you a wide selection of options for pop up invitations.
I like the snippet alternative Included in the application. It permits you to find out what a user writers to you until he or she sends it. It creates responding to your customers’ queries much quicker.
Also, when a Visitors compose a message, a broker get the small pop up on the perfect underside, asking if they wish to chat, fast reply or ignore (which, of course, you should not do! ) .
JivoChat provides two Pricing plans. The basic version costs nothing. It’s forever free and it comprises up to 5 agents. It provides customizable conversation in 20 languages, different apps (including desktop and mobile) and 24”7client support.
The other plan is a Professional Version: for $10/agent per month if billed yearly. It gives much more features. Have a look at the screenshot below:
JivoChat comes in a fair Price. I figure, the only thing that is missing is that it’s not very scalable. You have only two strategies: one is very basic and the other one may not be enough if you are working with enterprises businesses. However, as always, it all depends on what you require. Is Search Engine Optimization Dead
A Wonderful addition that they Offer is what they call a Callback feature. What it does is that people can leave you their amount and you’ll be able to call them back at your first convenience. On their website they’re saying:”Chat is suitable for accompanying clients on the site, and instant callbacks are ideal for actively completing transactions.”
It also works when nobody Is available online chat. You can easily get back in touch with your possible leads afterwards.
JivoChats is integrated Using Facebook Messenger, which means the client can receive your responds right to their Facebook. In regards to you as an agent, Jivo will not force you to change between the apps to answer. All messages out of social networks appear directly in the JivoChat desktop and/or cellular app.
Another of their Additions is the Mobile SDK, which lets you add live chat service to your Android and iOS native apps. If your clients are spending a lot of time browsing through your shop on cellular, they will definitely find it very convenient.
In case that is not sufficient, They are throwing an API for developers, that’s the whole documentation developers can utilize if they would like to integrate JivoChat using their own program or CRM solution.
JivoChat do not have a great deal Of integrations yet but they’ve been on the market only for 4 years — and this thing takes time and resources.
They offer basic Integrations for both small and medium businesses. For example: WordPress, Drupal, Joomla, Magento, Opencart, PrestaShop and Google Analytics.
Lately, they have Integrated with Shopify, which is a fantastic news for all e-commerce businesses. It only proves JivoChat keeps evolving and, what’s more, their growth is dictated by their customers’ demand.
JivoChat works across all Important devices: Windows, Mac, Android, iPhone and Web browsers. It is translated into 20 languages and also to keep their customers even more fulfilled, they also supply reports which track the level of your customer service.
In terms of the Plan, The whole site looks very nice and that I can also say that UX does not lack in that department. There is 1 thing which confused me though: when I was on the main websiteI clicked on the chat window three times, before I understood that I want to click just on”Chat with us. We are online!” prompt. That might have been done simpler. The great news is that whenever I needed something, there was always someone on chat!
The wrap-up of JivoChat
JivoChat is a good Looking solution that does its job. For businesses who are looking for a standard live chat solution, it actually does come for a reasonable price.
But do not take (just ) my Word for this! Do Some Research, try it out and see if it works for you — Maybe you’re in the market for a larger solution or maybe it’ll be just perfect For you? I believe that they are Excellent in what they provide, and I think They will be scaling and providing different programs using a wider range of attributes To satisfy their future customers. Is Search Engine Optimization Dead