Introduction Jivochat Agent Login
Let’s Begin with JivoChat’s home page. As a big fan of green and that’s connected to character, a leaf above their emblem and green background instantly made me feel calm. Well playedJivoChat! Jivochat Agent Login
Their main slogan is: “Turn your website visitors into paying customers with JivoChat.”
It’s a free tool to help You track and speak with customers visiting your Website, Facebook, Telegram, and Viber — most of that in actual time. To begin a journey on this live chat tool, all I have to do is to click on the sign up free button.
I was asked about my Email, password and a Promo code. I didn’t have any, but I presume this is what potential customers like best: reductions!
What I liked about the Signing up process is that I could see how many measures are nonetheless left. Following is a quick preview of the last measure, installing your JivoChat code.
Once I signed up, I Installed the desktop application and I have to say that it’s quite neat. There is the Inbox part, accessible from the app’s sidebar — there land all the incoming requests from your customers. Then, we’ve got a segment invisibly, where you are able to see your current discussions. It looks like this:
When chatting with your Clients you can immediately check their data — this convenient little attribute is placed on the right and it is invaluable when targeting your clients’ needs. What’s more, below we’ve website visitors department, telling us about each the folks on our site.
Speaking of traffic Your website — the”invitation to talk” attribute is available only in the Professional Version. It offers you a vast range of options for pop up invitations.
I like the snippet alternative Included in the program. It allows you to see exactly what a user writers to you until he or she sends it. It creates responding to your customers’ queries much faster.
Additionally, when a Visitors compose a message, a broker get the small pop up on the perfect bottom, asking if they wish to chat, quick reply or dismiss (that, of course, you shouldn’t do! ) .
JivoChat provides two Pricing plans. The basic version costs nothing. It is forever free and it comprises up to five agents. It offers customizable chat in 20 languages, various programs (including mobile and desktop ) and 24”7client service.
The other plan is a Professional Version: for $10/agent per month if billed yearly. It gives much more features. Take a look at the screenshot below:
JivoChat comes in a fair Cost. I guess, the one thing that’s missing is that it’s not very scalable. You’ve only two strategies: one is quite basic and the other one might not be enough if you’re working with enterprises businesses. But, as always, it all depends on what you require. Jivochat Agent Login
A nice addition that they Offer is what they call a Callback attribute. What it really does is that visitors can leave you their amount and you’ll be able to call them back at your first convenience. On their website they’re stating:”Chat is suitable for accompanying clients on the site, and instant callbacks are perfect for actively completing transactions.”
Additionally, it works when nobody Is available on chat. You can easily get back in touch with your possible leads later.
JivoChats is integrated Using Facebook Messenger, so the client can receive your responds right for their Facebook. When it comes to you as a broker, Jivo won’t force you to switch between the programs to reply. All messages out of social networks appear directly in the JivoChat desktop and/or cellular app.
Another of the Additions is your Mobile SDK, which lets you add live chat service to your Android and iOS native apps. If your customers are spending a lot of time searching through your store on mobile, they will surely find it rather convenient.
In case that is not sufficient, They are throwing an API for developers, which is the whole documentation programmers can use if they want to integrate JivoChat with their own app or CRM solution.
JivoChat don’t have a lot Of integrations yet but they have been on the industry just for 4 years — and this thing takes resources and time.
They provide basic Integrations for both small and medium companies. For example: WordPress, Drupal, Joomla, Magento, Opencart, PrestaShop and Google Analytics.
Recently, they have Integrated with Shopify, which is a fantastic news for all e-commerce businesses. It only proves JivoChat keeps evolving and, what’s more, their expansion is dictated by their clients’ demand.
JivoChat works across all Major apparatus: Windows, Mac, Android, iPhone and Internet browsers. It is translated into 20 languages and to keep their clients even more fulfilled, they also supply reports which monitor the quality of your customer services.
Concerning the design, The entire site looks really nice and I can also say that UX does not lack in that department. There is 1 thing which confused me when I was on the main website, I clicked on the chat window three times, before I realized I need to click exactly on”Chat with us. We’re online!” prompt. That could have been done simpler. The excellent news is that whenever I wanted something, there was always someone on chat!
The wrap-up of JivoChat
JivoChat is a good Looking solution that does its own job. For businesses who are looking for a standard live chat solution, it actually will come for a fair price.
But don’t take (only) my Word for this! Do Some Research, try it out and see if it works for you — Perhaps you’re in the market for a bigger solution or maybe it is going to be just perfect For you? I believe that they’re really good in what they provide, and I believe They will be scaling and providing different plans using a larger selection of attributes To meet their future customers. Jivochat Agent Login