Introduction Jivochat Bot
Let’s Begin with JivoChat’s home page. As a major fan of green and that’s linked to character, a leaf above their emblem and green backdrop immediately made me feel calm. Well playedJivoChat! Jivochat Bot
Their main slogan is: “Turn your website traffic into paying customers with JivoChat.”
It’s a free tool to help You monitor and talk to clients visiting your site, Facebook, Telegram, and Viber — all that in actual time. To start a journey with this live chat instrument, all I must do is to click on the sign up free button.
I was asked about my Email, password and also a Promo code. I didn’t have any, but I assume this is what prospective clients like best: discounts!
What I enjoyed about the Signing up procedure is I could see just how many measures are still left. Here’s a quick preview of the last step, installing your JivoChat code.
Once I signed up, I Installed the desktop program and I have to say that it’s quite neat. There is the Inbox section, available from the program’s sidebar — there land each the incoming requests from your clients. Then, we’ve got a segment invisibly, where you can view your current conversations. It looks like this:
When conversing with your Customers you can immediately check their information — this handy little attribute is put on the correct and it’s invaluable when targeting your customers’ needs. What is more, below we have website visitors department, informing us about each of the people on our site.
Speaking of traffic on Your website — the”invitation to talk” attribute is available only in the Professional Version. It offers you a wide selection of options for pop up invitations.
I like the snippet alternative Included in the program. It allows you to find out exactly what a user authors to you before he or she sends it. It creates responding to your clients’ queries much faster.
Also, when a Visitors compose a message, a broker get the little pop up on the right underside, asking if they wish to chat, fast reply or dismiss (that, naturally, you shouldn’t do! ) .
JivoChat provides two Pricing plans. The basic version costs nothing. It is forever free and it includes up to 5 agents. It offers customizable chat in 20 languages, various apps (including desktop and mobile) and 24”7client support.
The other strategy is a Professional Version: for $10/agent a month if billed annually. It offers much more features. Have a look at the screenshot below:
JivoChat comes in a fair Cost. I guess, the only thing that is missing is that it is not very scalable. You have just two strategies: one is very basic and another one may be insufficient if you are working with partnerships businesses. But, as always, it all depends on what you require. Jivochat Bot
A Wonderful addition that they Offer is that which they call a Callback attribute. What it really does is that visitors can leave you their amount and you can call them back at your earliest convenience. On their website they’re saying:”Chat is suitable for accompanying clients on the website, and instant callbacks are ideal for actively completing transactions.”
Additionally, it works when nobody Is available online chat. You may easily get back in contact with your possible leads afterwards.
JivoChats is integrated Using Facebook Messenger, so the customer can get your responds right to their Facebook. When it comes to you as a broker, Jivo won’t force you to switch between the programs to answer. All messages from social networks appear directly in the JivoChat desktop or cellular app.
Another of the Additions is the Mobile SDK, which lets you add live chat service to your Android and iOS native programs. If your clients are spending a great deal of time searching through your shop on mobile, they will surely find it rather convenient.
If that’s not enough, They’re throwing an API for developers, which is the whole documentation programmers can utilize if they would like to incorporate JivoChat with their own app or CRM solution.
JivoChat do not have a great deal Of integrations however but they have been on the industry only for 4 decades — and this thing takes resources and time.
They provide basic Integrations for both medium and small companies. For example: WordPress, Drupal, Joomla, Magento, Opencart, PrestaShop and Google Analytics.
Lately, they have Integrated with Shopify, which is a great news for all e-commerce companies. It merely proves JivoChat keeps growing and, what’s more, their growth is ordered by their customers’ demand.
JivoChat works across all Major devices: Windows, Mac, Android, iPhone and Internet browsers. It’s translated into 20 languages and to keep their customers even more fulfilled, they also supply reports that track the quality of your customer service.
In terms of the Plan, The entire website looks really nice and I may also say that UX does not lack in that section. There is 1 thing that confused me when I had been on the primary site I clicked on the conversation window three times, until I realized I need to click just on”Chat with us. We’re online!” prompt. That might have been done smoother. The excellent news is that if I needed something, there was always someone online discussion!
The wrap-up of JivoChat
JivoChat is a good Looking alternative that does its own job. For businesses who’re looking for a basic live chat solution, it actually does come for a fair price.
But do not take (just ) my Word for it! Do a little research, try it out and see if it works for you — Maybe you’re in the market for a bigger solution or maybe it is going to be just perfect For you? I think that they’re really good in what they provide, and I think They’ll be scaling and providing other plans with a wider selection of features To meet their future customers. Jivochat Bot