Summary Jivochat Cadastro
Let’s Begin with JivoChat’s home page. As a big fan of green and all that’s linked to nature, a leaf above their emblem and green backdrop instantly made me feel calm. Well played, JivoChat! Jivochat Cadastro
Their main slogan is: “Turn your site visitors into paying customers with JivoChat.”
It’s a free tool to help You monitor and speak with customers visiting your Website, Facebook, Telegram, and Viber — most that in actual time. To begin a journey with this live chat tool, all I have to do is to click on the sign button.
I was asked about my Email, password and a Promo code. I didn’t have any, but I presume this is what prospective customers like best: reductions!
What I liked about the Signing up procedure is that I could see how many steps are still left. Following is a quick preview of the previous measure, installing your JivoChat code.
Once I signed up, I Installed the desktop application and I must say that it’s very neat. There’s the Inbox part, accessible in the program’s sidebar — there territory all of the incoming requests from your customers. Then, we’ve got a section Chats, where you can view your current discussions. It looks like this:
When conversing with your Clients you can immediately check their information — this convenient little feature is placed on the right and it is useful when targeting your clients’ needs. What is more, below we have site visitors department, informing us about each the folks on our site.
Speaking of traffic on Your website — the”invitation to talk” feature is available only in the Professional Version. It supplies you with a wide selection of alternatives for pop up invitations.
I like the snippet alternative Included in the program. It permits you to find out exactly what a user authors to you until he or she sends it. It makes responding to your customers’ queries much quicker.
Also, when a Visitors write a message, a broker get the little pop up on the right bottom, asking if they wish to chat, quick answer or ignore (which, naturally, you should not do! ) .
JivoChat offers two Pricing plans. The basic version costs nothing. It’s forever free and it includes up to five agents. It offers customizable conversation in 20 languages, different apps (including desktop and mobile) and 24”7client support.
Another plan is a Professional Version: for $10/agent per month if billed annually. It gives more features. Have a look at the screenshot below:
JivoChat comes in a fair Price. I guess, the one thing that is missing is that it’s not very scalable. You’ve only two strategies: one is quite basic and the other one may not be enough if you’re working with enterprises businesses. But, as always, it all depends on your needs. Jivochat Cadastro
A nice addition that they Provide is what they call a Callback attribute. What it really does is that visitors can leave you their number and you’ll be able to call them back at your earliest convenience. On their site they are stating:”Chat is convenient for delicately accompanying customers on the website, and immediate callbacks are ideal for actively completing transactions.”
Additionally, it works when nobody Is available online chat. You can easily get back in contact with your potential leads later.
JivoChats is incorporated Using Facebook Messenger, so the client can get your responds right for their Facebook. When it comes to you as a broker, Jivo won’t make you switch between the apps to answer. All messages from social networks look right in the JivoChat desktop and/or cellular app.
Another of the Additions is the Mobile SDK, which allows you to add live chat service to your own Android and iOS native apps. If your clients are spending a great deal of time searching through your store on mobile, they will surely find it rather convenient.
If that’s not sufficient, They’re throwing an API for developers, which is the whole documentation developers can use if they want to incorporate JivoChat using their own program or CRM solution.
JivoChat don’t have a great deal Of integrations yet but they have been on the market only for 4 years — and this matter takes resources and time.
They provide basic Integrations for both medium and small businesses. For example: WordPress, Drupal, Joomla, Magento, Opencart, PrestaShop and Google Analytics.
Recently, they have Incorporated with Shopify, which is a fantastic news for all e-commerce businesses. It only proves JivoChat keeps growing and, what’s more, their expansion is dictated by their clients’ demand.
JivoChat works across all Major apparatus: Windows, Mac, Android, iPhone and Internet browsers. It is translated into 20 languages and to keep their clients even more fulfilled, they also supply reports which monitor the level of your customer service.
In terms of the Plan, The entire site looks really nice and that I may also say that UX does not lack in that section. There’s 1 thing that confused me though: when I had been on the main site , I clicked on the conversation window three days, until I understood I want to click exactly on”Chat with us. We’re online!” prompt. That could have been done smoother. The great news is that whenever I wanted something, there was always someone online discussion!
The verdict of JivoChat
JivoChat is a good Looking alternative that does its job. For businesses who are looking for a standard live chat option, it truly does come for a fair price.
But do not take (only) my Word for this! Do Some Research, try it out and see if it works for you — Maybe you’re in the market to get a bigger solution or maybe it’ll be just perfect For you? I believe that they’re really good in what they offer, and I think They will be scaling and supplying other plans using a wider range of attributes To meet their future customers. Jivochat Cadastro