Overview Jivochat Descargar
Let Us Begin with JivoChat’s home page. As a big fan of green and that’s connected to nature, a foliage over their emblem and green backdrop instantly made me feel calm. Well playedJivoChat! Jivochat Descargar
Their main slogan is: “Turn your site visitors into paying customers with JivoChat.”
It is a free tool to help You track and speak with customers visiting your Website, Facebook, Telegram, and Viber — most of that in real time. To start a journey with this live chat tool, all I have to do is to click on the sign up free button.
I had been asked about my Email, password and a Promo code. I didn’t have any, but I presume this is what prospective clients like best: reductions!
What I liked about the Signing up process is that I could see just how many measures are nonetheless left. Here’s a quick preview of the previous measure, installing your JivoChat code.
After I signed up, I Installed the desktop application and I must say that it is very neat. There’s the Inbox part, available from the app’s sidebar — there land each the incoming requests from the clients. Then, we have a section Chats, where you are able to view your existing conversations. It looks like this:
When chatting with your Customers you can quickly check their information — this handy little feature is placed on the correct and it is useful when targeting your clients’ needs. What’s more, below we have site visitors department, informing us about each of the folks on our site.
Speaking of traffic Your website — the”invitation to talk” attribute is available only in the Professional Version. It supplies you with a vast selection of alternatives for pop up invitations.
I like the snippet option Included in the application. It allows you to find out exactly what a user writers to you before he or she sends it. It makes responding to your clients’ queries much quicker.
Also, when a Visitors compose a message, a broker get the small pop up on the right bottom, asking if they wish to chat, fast answer or dismiss (which, naturally, you should not do! ) .
JivoChat provides two Pricing plans. The basic model costs nothing. It’s forever free and it includes up to 5 agents. It offers customizable chat in 20 languages, different programs (including mobile and desktop ) and 24”7customer support.
Another plan is a Professional Version: for $10/agent per month if billed yearly. It offers more features. Take a look at the screenshot below:
JivoChat comes at a fair Cost. I figure, the one thing that’s missing is that it’s not very scalable. You’ve only two plans: one is very basic and the other one may not be enough if you’re working with enterprises businesses. But, as always, it all depends on your needs. Jivochat Descargar
A nice addition that they Offer is what they call a Callback feature. What it really does is that visitors could leave you their amount and you’ll be able to call them back at your earliest convenience. On their site they are stating:”Chat is convenient for accompanying customers on the website, and instant callbacks are ideal for actively completing transactions.”
It also works when nobody Is available online chat. You can easily get back in touch with your potential leads later.
JivoChats is integrated Using Facebook Messenger, so the customer can get your responds right for their Facebook. In regards to you as a broker, Jivo will not make you switch between the apps to answer. All messages out of social networks look right in the JivoChat desktop or mobile app.
Another of their Additions is the Mobile SDK, which allows you to add live chat support to your Android and iOS native programs. If your customers are spending a great deal of time searching through your shop on cellular, they will definitely find it very convenient.
If that’s not enough, They’re throwing an API for developers, which is the entire documentation developers can utilize if they would like to integrate JivoChat with their own program or CRM solution.
JivoChat do not have a great deal Of integrations yet but they’ve been on the market just for 4 years — and this matter takes resources and time.
They provide basic Integrations for both small and medium companies. For example: WordPress, Drupal, Joomla, Magento, Opencart, PrestaShop and Google Analytics.
Lately, they’ve Integrated with Shopify, which is a great news for all e-commerce companies. It merely proves JivoChat keeps evolving and, what’s more, their expansion is ordered by their customers’ demand.
JivoChat works across all Important apparatus: Windows, Mac, Android, iPhone and Web browsers. It is translated into 20 languages and also to keep their clients even more fulfilled, they also offer reports which monitor the quality of your customer services.
Concerning the design, The whole website looks really nice and I may also say that UX doesn’t lack in that department. There is 1 thing that confused me when I was on the primary websiteI clicked on the conversation window three days, until I realized I need to click just on”Chat with us. We are online!” prompt. That could have been done simpler. The great news is that if I wanted something, there was always somebody on discussion!
The wrap-up of JivoChat
JivoChat is a good Looking solution that does its own job. For businesses who’re looking for a standard live chat option, it truly does come for a fair price.
But do not take (only) my Word for it! Do Some Research, try it out and see if it works for you — Maybe you’re in the market to get a bigger solution or maybe it is going to be just perfect For you? I think that they’re really good in what they offer, and I think They’ll be scaling and providing other plans with a wider selection of features To meet their future customers. Jivochat Descargar