Summary Jivochat Download For Pc
Let’s start with JivoChat’s home page. As a major fan of green and all that’s linked to nature, a leaf above their logo and green backdrop instantly made me feel calm. Well played, JivoChat! Jivochat Download For Pc
Their main slogan is: “Turn your site traffic into paying clients with JivoChat.”
It is a free tool to help You track and speak with clients visiting your Website, Facebook, Telegram, and Viber — most that in real time. To begin a journey on this live chat tool, all I have to do is to click on the sign up free button.
I was asked about my Email, password and also a Promo code. I didn’t have any, but I assume this is what potential customers like best: reductions!
What I liked about the Signing up process is I could see how many measures are still left. Following is a quick preview of the previous measure, installing your JivoChat code.
After I signed up, I Installed the desktop program and I have to say that it is quite neat. There is the Inbox section, available from the app’s sidebar — there land all the incoming requests from the clients. Then, we’ve got a segment invisibly, where you can see your current conversations. It looks like this:
When chatting with your Clients you can immediately check their information — this convenient little attribute is placed on the right and it is invaluable when targeting your customers’ needs. What is more, below we have website visitors department, informing us about all the folks on our site.
Speaking of traffic Your website — the”invitation to chat” feature is available only in the Professional Version. It supplies you with a vast range of options for pop up invitations.
I like the snippet alternative Included in the application. It allows you to find out what a user authors to you until he or she sends it. It makes responding to your clients’ queries much faster.
Additionally, when a Visitors write a message, a broker get the little pop up on the perfect bottom, asking if they want to chat, quick answer or ignore (which, of course, you should not do! ) .
JivoChat provides two Pricing plans. The basic model costs nothing. It’s forever free and it includes up to five agents. It provides customizable conversation in 20 languages, various programs (including desktop and mobile) and 24”7customer support.
The other strategy is a Professional Version: for $10/agent per month if billed annually. It offers more features. Take a look at the screenshot below:
JivoChat comes in a fair Price. I guess, the one thing that is missing is that it’s not very scalable. You’ve only two strategies: one is quite basic and another one may not be enough if you’re working with partnerships businesses. But, as always, it all depends on your needs. Jivochat Download For Pc
A Wonderful addition that they Offer is that which they call a Callback attribute. What it does is that visitors can leave you their amount and you can call them back at your earliest convenience. On their website they are saying:”Chat is convenient for delicately accompanying customers on the website, and instant callbacks are perfect for actively completing trades”
It also works when nobody Is available on chat. You may easily get back in contact with your potential leads afterwards.
JivoChats is integrated With Facebook Messenger, which means the customer can receive your responds right for their Facebook. In regards to you as a broker, Jivo won’t make you change between the apps to reply. All messages out of social networks look directly in the JivoChat desktop and/or mobile program.
Another of the Additions is your Mobile SDK, which allows you to add live chat support to your Android and iOS native apps. If your clients are spending a lot of time searching through your store on cellular, they will definitely find it very convenient.
In case that is not sufficient, They’re throwing an API for programmers, that’s the entire documentation programmers can utilize if they would like to incorporate JivoChat using their own app or CRM solution.
JivoChat don’t have a lot Of integrations yet but they have been on the market only for 4 decades — and this thing takes time and resources.
They offer basic Integrations for both medium and small businesses. For instance: WordPress, Drupal, Joomla, Magento, Opencart, PrestaShop and Google Analytics.
Recently, they’ve Incorporated with Shopify, which is a fantastic news for all e-commerce businesses. It only proves JivoChat keeps evolving and, what’s more, their expansion is dictated by their clients’ demand.
JivoChat works across all Major apparatus: Windows, Mac, Android, iPhone and Internet browsers. It’s translated into 20 languages and to keep their clients even more fulfilled, they also offer reports that monitor the quality of your customer services.
In terms of the design, The entire website looks really nice and I can also say that UX does not lack in that department. There is one thing that confused me though: when I was on the main website, I clicked on the conversation window three days, before I realized that I need to click exactly on”Chat with us. We are online!” prompt. That might have been done simpler. The excellent news is that if I wanted something, there was always someone online chat!
The wrap-up of JivoChat
JivoChat is a good Looking alternative that does its job. For companies who’re searching for a standard live chat solution, it truly will come for a reasonable price.
But do not take (just ) my Word for this! Do Some Research, try it out and see if it works for you — Maybe you’re in the market for a bigger solution or maybe it’ll be just perfect For you? I think that they are Excellent in what they offer, and I think They’ll be scaling and supplying different plans with a larger range of features To meet their future customers. Jivochat Download For Pc