Introduction Jivochat Entrar
Let’s Begin with JivoChat’s home page. As a major fan of green and all that’s linked to character, a leaf above their logo and green backdrop immediately made me feel calm. Well played, JivoChat! Jivochat Entrar
Their main slogan is: “Turn your website traffic into paying customers with JivoChat.”
It is a free tool to help You monitor and speak with clients visiting your site, Facebook, Telegram, and Viber — all of that in real time. To start a journey on this live chat instrument, all I have to do is to click on the sign up free button.
I was asked about my Email, password and also a Promo code. I didn’t have some, but I presume this is what prospective customers like best: discounts!
What I liked about the Signing up procedure is that I could see how many steps are still left. Following is a fast preview of the previous step, installing your JivoChat code.
After I signed up, I Installed the desktop program and I must say that it’s quite neat. There’s the Inbox part, available from the program’s sidebar — there territory each the incoming requests from the customers. Then, we have a segment invisibly, where you can see your existing conversations. It looks like this:
When conversing with your Customers you can immediately check their information this handy little feature is put on the right and it’s useful when targeting your customers’ needs. What is more, below we’ve site visitors department, informing us about all of the folks on our site.
Speaking of visitors Your website — the”invitation to chat” feature is available only in the Professional Version. It supplies you with a vast range of alternatives for pop up invitations.
I like the snippet alternative Included in the application. It allows you to see exactly what a user authors to you before he or she sends it. It makes responding to your customers’ queries much quicker.
Also, when a Visitors compose a message, an agent get the small pop up on the right bottom, asking if they wish to chat, fast reply or ignore (which, of course, you shouldn’t do! ) .
JivoChat offers two Pricing plans. The basic version costs nothing. It is forever free and it includes up to 5 agents. It provides customizable conversation in 20 languages, various apps (including desktop and mobile) and 24”7client support.
The other strategy is a Professional Version: for $10/agent a month if billed annually. It gives more features. Take a look at the screenshot below:
JivoChat comes at a fair Price. I guess, the only thing that is missing is that it is not very scalable. You have only two strategies: one is very basic and another one may not be enough if you are working with enterprises businesses. However, as always, it all depends on what you require. Jivochat Entrar
A nice addition that they Offer is that which they call a Callback attribute. What it really does is that visitors could leave you their number and you can call them back at your first convenience. On their website they’re saying:”Chat is convenient for delicately accompanying clients on the website, and immediate callbacks are perfect for actively completing transactions.”
Additionally, it works when nobody Is available on chat. You can easily get back in touch with your possible leads later.
JivoChats is integrated With Facebook Messenger, so the client can receive your responds right for their Facebook. When it comes to you as a broker, Jivo won’t force you to switch between the programs to answer. All messages from social networks look right in the JivoChat desktop or cellular program.
Another of the Additions is the Mobile SDK, which lets you add live chat support to your own Android and iOS native programs. If your clients are spending a great deal of time browsing through your shop on mobile, they will surely find it very convenient.
If that’s not enough, They’re throwing an API for programmers, which is the whole documentation programmers can use if they want to incorporate JivoChat with their own program or CRM solution.
JivoChat don’t have a lot Of integrations however but they’ve been on the market just for 4 decades — and this thing takes time and resources.
They provide basic Integrations for both small and medium businesses. For instance: WordPress, Drupal, Joomla, Magento, Opencart, PrestaShop and Google Analytics.
Recently, they have Integrated with Shopify, which is a fantastic news for all e-commerce businesses. It only proves JivoChat keeps evolving and, what’s more, their growth is ordered by their clients’ demand.
JivoChat works across all Major devices: Windows, Mac, Android, iPhone and Internet browsers. It’s translated into 20 languages and to keep their customers even more satisfied, they also supply reports that track the quality of your customer services.
In terms of the Plan, The whole website looks very nice and I can even say that UX doesn’t lack in that section. There is one thing that confused me when I had been on the primary website, I clicked on the chat window three times, before I realized that I need to click just on”Chat with us. We are online!” prompt. That might have been done simpler. The great news is that whenever I wanted something, there was always somebody online chat!
The wrap-up of JivoChat
JivoChat is a great Looking alternative that does its job. For businesses who are looking for a standard live chat solution, it truly will come for a fair price.
But do not take (only) my Word for this! Do a little research, try it out and see if it works for you — Perhaps you’re in the market to get a larger solution or perhaps it’ll be just perfect For you? I believe that they are really good in what they provide, and I believe They will be scaling and providing different programs using a larger selection of features To satisfy their future clients. Jivochat Entrar