Introduction Jivochat Gratis
Let Us Begin with JivoChat’s home page. As a big fan of green and that’s linked to nature, a foliage over their logo and green background immediately made me feel calm. Well played, JivoChat! Jivochat Gratis
Their main slogan is: “Turn your website traffic into paying clients with JivoChat.”
It’s a free tool to help You monitor and speak with clients visiting your Website, Facebook, Telegram, and Viber — most of that in actual time. To begin a journey on this live chat instrument, all I have to do is to click on the sign button.
I was asked about my Email, password and also a Promo code. I didn’t have any, but I presume this is what prospective clients like best: discounts!
What I enjoyed about the Signing up procedure is I could see just how many measures are nonetheless left. Here’s a quick preview of the previous step, installing your JivoChat code.
After I signed up, I Installed the desktop program and I have to say that it’s quite neat. There is the Inbox part, accessible in the program’s sidebar — there territory all the incoming requests from your customers. Then, we have a segment invisibly, where you are able to view your existing conversations. It looks like this:
When conversing with your Clients you can immediately check their data this convenient little attribute is placed on the correct and it is invaluable when targeting your clients’ needs. What is more, below we’ve website visitors department, telling us about all the people on our website.
Speaking of visitors on Your website — the”invitation to chat” feature is available only in the Professional Version. It offers you a wide range of options for pop up invitations.
I like the snippet option Included in the application. It permits you to find out exactly what a user writers to you until he or she sends it. It creates responding to your clients’ queries much faster.
Also, when a Visitors compose a message, a broker get the small pop up on the right underside, asking if they want to chat, fast answer or dismiss (that, of course, you should not do! ) .
JivoChat provides two Pricing plans. The basic model costs nothing. It is permanently free and it comprises up to 5 agents. It provides customizable conversation in 20 languages, various apps (including mobile and desktop ) and 24”7client service.
Another plan is a Professional Version: for $10/agent a month if billed annually. It offers much more features. Have a look at the screenshot below:
JivoChat comes at a fair Price. I figure, the only thing that’s missing is that it’s not very scalable. You’ve just two plans: one is quite basic and the other one might not be enough if you are working with enterprises businesses. But, as always, it all depends on what you require. Jivochat Gratis
A Wonderful addition that they Offer is that which they call a Callback attribute. What it really does is that people can leave you their amount and you can call them back at your earliest convenience. On their site they’re saying:”Chat is convenient for accompanying clients on the website, and immediate callbacks are ideal for actively completing transactions.”
It also works when nobody Is available online discussion. You can easily get back in touch with your potential leads later.
JivoChats is integrated With Facebook Messenger, which means the client can receive your responds right to their Facebook. When it comes to you as an agent, Jivo will not force you to switch between the apps to reply. All messages from social networks appear directly in the JivoChat desktop and/or cellular app.
Another of their Additions is the Mobile SDK, which lets you add live chat support to your Android and iOS native programs. If your customers are spending a lot of time searching through your shop on mobile, they will definitely find it very convenient.
In case that’s not enough, They’re throwing an API for developers, that’s the entire documentation developers can utilize if they would like to integrate JivoChat using their own app or CRM solution.
JivoChat don’t have a great deal Of integrations however but they have been on the market just for 4 years — and this matter takes resources and time.
They provide basic Integrations for both small and medium companies. For example: WordPress, Drupal, Joomla, Magento, Opencart, PrestaShop and Google Analytics.
Lately, they have Incorporated with Shopify, which is a great news for all e-commerce businesses. It merely proves JivoChat keeps growing and, more importantly, their expansion is dictated by their customers’ demand.
JivoChat works across all Major devices: Windows, Mac, Android, iPhone and Internet browsers. It is translated into 20 languages and also to keep their customers even more satisfied, they also offer reports which monitor the level of your customer service.
Concerning the Plan, The whole website looks really nice and that I may even say that UX does not lack in that section. There is one thing which confused me when I had been on the main site , I clicked on the chat window three days, until I realized that I want to click exactly on”Chat with us. We’re online!” prompt. That might have been done simpler. The excellent news is that if I wanted something, there was always somebody online discussion!
The wrap-up of JivoChat
JivoChat is a great Looking alternative that does its job. For businesses who are searching for a basic live chat solution, it truly does come for a fair price.
But don’t take (just ) my Word for it! Do a little research, try it out and see if it works for you — Perhaps you’re in the market to get a bigger solution or perhaps it’ll be just perfect For you? I believe that they are Excellent in what they offer, and I think They’ll be scaling and supplying different programs with a larger selection of attributes To satisfy their future clients. Jivochat Gratis