Introduction Jivochat Ios
Let’s Begin with JivoChat’s home page. As a big fan of green and that’s connected to nature, a leaf above their emblem and green background immediately made me feel calm. Well playedJivoChat! Jivochat Ios
Their main slogan is: “Turn your site traffic into paying clients with JivoChat.”
It is a free tool to help You track and speak with clients visiting your Website, Facebook, Telegram, and Viber — all of that in actual time. To start a journey on this live chat tool, all I have to do is to click on the sign button.
I was asked about my Email, password and a Promo code. I didn’t have some, but I presume this is what prospective clients like best: discounts!
What I liked about the Signing up procedure is that I could see just how many steps are still left. Following is a fast preview of the last measure, installing your JivoChat code.
After I signed up, I Installed the desktop program and I must say that it’s very neat. There is the Inbox section, accessible from the program’s sidebar — there territory each the incoming requests from the customers. Then, we have a section Chats, where you are able to view your existing discussions. It looks like this:
When chatting with your Customers you can quickly check their data this convenient little feature is put on the correct and it’s invaluable when targeting your customers’ needs. What’s more, below we have website visitors section, telling us about all of the folks on our website.
Speaking of visitors Your website — the”invitation to chat” attribute is available only in the Professional Version. It supplies you with a wide selection of alternatives for pop up invitations.
I like the snippet option Included in the application. It permits you to find out exactly what a user authors to you until he or she sends it. It creates responding to your clients’ queries much quicker.
Also, when a Visitors write a message, an agent get the little pop up on the perfect bottom, asking if they want to chat, fast reply or ignore (which, naturally, you shouldn’t do! ) .
JivoChat offers two Pricing plans. The basic model costs nothing. It’s permanently free and it includes up to five agents. It provides customizable conversation in 20 languages, different programs (including mobile and desktop ) and 24”7customer service.
Another plan is a Professional Version: for $10/agent per month if billed yearly. It offers much more features. Have a look at the screenshot below:
JivoChat comes at a fair Price. I figure, the only thing that is missing is that it’s not very scalable. You have only two strategies: one is very basic and the other one may not be enough if you are working with partnerships businesses. However, as always, it all depends on your needs. Jivochat Ios
A nice addition that they Provide is that which they call a Callback feature. What it does is that visitors can leave you their amount and you can call them back at your first convenience. On their site they’re saying:”Chat is convenient for accompanying clients on the website, and instant callbacks are ideal for actively completing trades”
Additionally, it works when nobody Is available online discussion. You may easily get back in contact with your possible leads later.
JivoChats is integrated Using Facebook Messenger, so the customer can get your responds right for their Facebook. In regards to you as an agent, Jivo won’t force you to change between the apps to answer. All messages from social networks appear right in the JivoChat desktop or cellular program.
Another of their Additions is the Mobile SDK, which allows you to add live chat support to your own Android and iOS native programs. If your clients are spending a great deal of time searching through your store on cellular, they will definitely find it very convenient.
If that’s not sufficient, They’re throwing an API for programmers, that’s the entire documentation programmers can utilize if they would like to incorporate JivoChat with their own program or CRM solution.
JivoChat do not have a great deal Of integrations yet but they’ve been on the market just for 4 decades — and this thing takes time and resources.
They offer basic Integrations for both small and medium businesses. For instance: WordPress, Drupal, Joomla, Magento, Opencart, PrestaShop and Google Analytics.
Lately, they’ve Integrated with Shopify, which is a fantastic news for all e-commerce businesses. It only proves JivoChat keeps growing and, what’s more, their expansion is dictated by their clients’ demand.
JivoChat works across all Major devices: Windows, Mac, Android, iPhone and Internet browsers. It’s translated into 20 languages and also to keep their clients even more fulfilled, they also offer reports which monitor the level of your customer services.
In terms of the Plan, The entire site looks very nice and I can even say that UX does not lack in that department. There is one thing that confused me when I had been on the main site I clicked on the conversation window three days, before I understood I want to click exactly on”Chat with us. We are online!” prompt. That could have been done simpler. The excellent news is that whenever I needed something, there was always somebody online discussion!
The wrap-up of JivoChat
JivoChat is a good Looking solution that does its job. For companies who are searching for a standard live chat option, it truly does come for a fair price.
But don’t take (only) my Word for this! Do Some Research, try it out and see if it works for you — Perhaps you’re in the market to get a larger solution or maybe it’ll be just perfect For you? I think that they’re really good in what they offer, and I think They will be scaling and supplying different programs with a wider range of features To satisfy their future clients. Jivochat Ios