Summary Jivochat Jobs
Let Us Begin with JivoChat’s home page. As a big fan of green and that’s linked to character, a foliage over their logo and green backdrop instantly made me feel calm. Well played, JivoChat! Jivochat Jobs
Their main slogan is: “Turn your site visitors into paying clients with JivoChat.”
It is a free tool to help You track and talk to clients visiting your Website, Facebook, Telegram, and Viber — most that in real time. To start a journey with this live chat instrument, all I have to do is to click on the sign up free button.
I was asked about my Email, password and also a Promo code. I didn’t have some, but I assume this is what potential customers like best: discounts!
What I enjoyed about the Signing up process is that I could see just how many steps are still left. Here’s a fast preview of the last step, installing your JivoChat code.
After I signed up, I Installed the desktop application and I must say that it’s quite neat. There is the Inbox section, available from the app’s sidebar — there land all of the incoming requests from your clients. Then, we have a segment invisibly, where you are able to see your current conversations. It looks like this:
When chatting with your Customers you can immediately check their information — this convenient little attribute is put on the right and it’s invaluable when targeting your customers’ needs. What is more, below we have website visitors section, telling us about each the people on our site.
Speaking of traffic on Your website — the”invitation to chat” attribute is available only in the Professional Version. It offers you a vast selection of options for pop up invitations.
I like the snippet alternative Included in the application. It allows you to find out what a user authors to you before he or she sends it. It makes responding to your clients’ queries much faster.
Additionally, when a Visitors compose a message, a broker get the small pop up on the right bottom, asking if they wish to chat, fast answer or ignore (that, naturally, you shouldn’t do! ) .
JivoChat offers two Pricing plans. The basic version costs nothing. It is permanently free and it includes up to 5 agents. It provides customizable conversation in 20 languages, various programs (including desktop and mobile) and 24”7client support.
The other strategy is a Professional Version: for $10/agent per month if billed yearly. It gives much more features. Take a look at the screenshot below:
JivoChat comes in a fair Price. I guess, the only thing that’s missing is that it’s not very scalable. You have just two strategies: one is very basic and the other one may not be enough if you are working with enterprises businesses. However, as always, it all depends on your needs. Jivochat Jobs
A Wonderful addition that they Offer is that which they call a Callback feature. What it really does is that people could leave you their amount and you can call them back at your earliest convenience. On their website they’re saying:”Chat is convenient for delicately accompanying customers on the website, and immediate callbacks are ideal for actively completing trades”
It also works when nobody Is available online discussion. You can easily get back in touch with your possible leads afterwards.
JivoChats is incorporated With Facebook Messenger, so the client can get your responds right for their Facebook. When it comes to you as an agent, Jivo won’t make you change between the programs to answer. All messages from social networks appear right in the JivoChat desktop and/or cellular program.
Another of the Additions is your Mobile SDK, which allows you to add live chat support to your Android and iOS native apps. If your clients are spending a lot of time searching through your store on mobile, they will surely find it very convenient.
In case that’s not sufficient, They’re throwing an API for developers, which is the whole documentation developers can use if they would like to incorporate JivoChat with their own app or CRM solution.
JivoChat do not have a lot Of integrations however but they have been on the market just for 4 years — and this matter takes resources and time.
They provide basic Integrations for both medium and small businesses. For example: WordPress, Drupal, Joomla, Magento, Opencart, PrestaShop and Google Analytics.
Recently, they have Incorporated with Shopify, which is a fantastic news for all e-commerce companies. It only proves JivoChat keeps growing and, more importantly, their expansion is ordered by their clients’ demand.
JivoChat works across all Important apparatus: Windows, Mac, Android, iPhone and Internet browsers. It’s translated into 20 languages and to keep their clients even more fulfilled, they also supply reports that track the level of your customer services.
In terms of the design, The entire site looks really nice and that I can even say that UX does not lack in that department. There is 1 thing which confused me when I was on the main site I clicked on the chat window three times, before I understood that I need to click just on”Chat with us. We are online!” prompt. That could have been done smoother. The great news is that if I needed something, there was always someone on chat!
The conclusion of JivoChat
JivoChat is a great Looking alternative that does its own job. For businesses who are searching for a standard live chat solution, it actually will come for a fair price.
But do not take (only) my Word for this! Do a little research, try it out and see if it works for you — Perhaps you’re in the market for a bigger solution or perhaps it is going to be just perfect For you? I believe that they are Excellent in what they offer, and I believe They’ll be scaling and supplying different programs using a larger selection of attributes To meet their future clients. Jivochat Jobs