Summary Jivochat Not Working
Let Us start with JivoChat’s home page. As a big fan of green and all that’s connected to character, a leaf above their emblem and green background instantly made me feel calm. Well playedJivoChat! Jivochat Not Working
Their main slogan is: “Turn your website traffic into paying clients with JivoChat.”
It’s a free tool to help You monitor and talk to customers visiting your Website, Facebook, Telegram, and Viber — most that in real time. To start a journey with this live chat tool, all I must do is to click on the sign up free button.
I was asked about my Email, password and a Promo code. I didn’t have some, but I presume this is what prospective clients like best: discounts!
What I enjoyed about the Signing up process is that I could see just how many steps are nonetheless left. Following is a fast preview of the previous step, installing your JivoChat code.
Once I signed up, I Installed the desktop program and I have to say that it’s quite neat. There’s the Inbox part, available from the app’s sidebar — there land all of the incoming requests from your clients. Then, we have a section Chats, where you are able to view your current discussions. It looks like this:
When chatting with your Customers you can quickly check their information this convenient little feature is put on the right and it’s invaluable when targeting your clients’ needs. What is more, below we have site visitors department, informing us about all the people on our website.
Speaking of traffic Your site — the”invitation to chat” attribute is available only in the Professional Version. It offers you a wide selection of options for pop up invitations.
I like the snippet alternative Included in the application. It permits you to see what a user authors to you before he or she sends it. It creates responding to your customers’ queries much faster.
Also, when a Visitors write a message, a broker get the little pop up on the perfect underside, asking if they wish to chat, quick answer or ignore (that, of course, you should not do! ) .
JivoChat provides two Pricing plans. The basic model costs nothing. It is forever free and it comprises up to five agents. It provides customizable chat in 20 languages, different apps (including mobile and desktop ) and 24”7customer support.
The other strategy is a Professional Version: for $10/agent per month if billed yearly. It gives much more features. Take a look at the screenshot below:
JivoChat comes at a fair Cost. I guess, the only thing that’s missing is that it’s not very scalable. You’ve just two plans: one is quite basic and the other one may be insufficient if you’re working with partnerships businesses. However, as always, it all depends on what you require. Jivochat Not Working
A Wonderful addition that they Offer is that which they call a Callback attribute. What it really does is that people can leave you their amount and you can call them back at your first convenience. On their website they’re stating:”Chat is convenient for delicately accompanying clients on the website, and instant callbacks are perfect for actively completing transactions.”
Additionally, it works when nobody Is available online discussion. You can easily get back in touch with your potential leads afterwards.
JivoChats is integrated With Facebook Messenger, which means the client can get your responds right to their Facebook. In regards to you as an agent, Jivo won’t force you to switch between the programs to reply. All messages out of social networks appear directly in the JivoChat desktop and/or mobile program.
Another of their Additions is your Mobile SDK, which lets you add live chat support to your own Android and iOS native apps. If your clients are spending a great deal of time browsing through your store on mobile, they will definitely find it rather convenient.
In case that’s not sufficient, They are throwing an API for developers, that’s the entire documentation programmers can use if they would like to incorporate JivoChat using their own app or CRM solution.
JivoChat do not have a lot Of integrations yet but they have been on the market only for 4 years — and this thing takes time and resources.
They offer basic Integrations for both small and medium companies. For instance: WordPress, Drupal, Joomla, Magento, Opencart, PrestaShop and Google Analytics.
Lately, they’ve Incorporated with Shopify, which is a fantastic news for all e-commerce businesses. It merely proves JivoChat keeps growing and, what’s more, their expansion is ordered by their clients’ demand.
JivoChat works across all Major apparatus: Windows, Mac, Android, iPhone and Web browsers. It’s translated into 20 languages and to keep their clients even more fulfilled, they also offer reports that monitor the quality of your customer service.
Concerning the Plan, The whole site looks really nice and I may even say that UX does not lack in that section. There is 1 thing that confused me though: when I was on the primary websiteI clicked on the chat window three days, before I understood I want to click just on”Chat with us. We’re online!” prompt. That could have been done simpler. The excellent news is that whenever I needed something, there was always somebody online discussion!
The conclusion of JivoChat
JivoChat is a great Looking solution that does its own job. For businesses who are searching for a standard live chat option, it actually will come for a reasonable price.
But don’t take (just ) my Word for this! Do a little research, try it out and see if it works for you — Maybe you’re in the market to get a bigger solution or perhaps it is going to be just perfect For you? I think that they are Excellent in what they provide, and I believe They’ll be scaling and supplying other plans with a larger selection of attributes To satisfy their future customers. Jivochat Not Working