Overview Jivochat Para Windows
Let Us start with JivoChat’s home page. As a major fan of green and all that’s linked to nature, a leaf above their logo and green backdrop instantly made me feel calm. Well playedJivoChat! Jivochat Para Windows
Their main slogan is: “Turn your site visitors into paying customers with JivoChat.”
It’s a free tool to help You track and talk to clients visiting your Website, Facebook, Telegram, and Viber — most of that in real time. To start a journey on this live chat tool, all I must do is to click on the sign up free button.
I was asked about my Email, password and also a Promo code. I didn’t have any, but I presume this is what prospective customers like best: discounts!
What I liked about the Signing up procedure is that I could see how many steps are nonetheless left. Following is a fast preview of the last measure, installing your JivoChat code.
Once I signed up, I Installed the desktop application and I must say that it’s quite neat. There’s the Inbox part, accessible from the app’s sidebar — there territory each the incoming requests from the clients. Then, we’ve got a segment invisibly, where you can see your existing discussions. It looks like this:
When chatting with your Clients you can immediately check their information this convenient little feature is put on the correct and it’s invaluable when targeting your customers’ needs. What is more, below we’ve site visitors section, informing us about each of the people on our website.
Speaking of visitors on Your site — the”invitation to chat” feature is available only in the Professional Version. It offers you a vast range of alternatives for pop up invitations.
I like the snippet alternative Included in the program. It allows you to find out exactly what a user writers to you until he or she sends it. It makes responding to your customers’ queries much faster.
Also, when a Visitors compose a message, an agent get the small pop up on the right bottom, asking if they want to chat, quick answer or dismiss (that, of course, you should not do! ) .
JivoChat provides two Pricing plans. The basic model costs nothing. It is permanently free and it includes up to five agents. It offers customizable chat in 20 languages, different programs (including mobile and desktop ) and 24”7client service.
Another strategy is a Professional Version: for $10/agent per month if billed annually. It gives much more features. Have a look at the screenshot below:
JivoChat comes in a fair Cost. I figure, the only thing that’s missing is that it’s not very scalable. You have only two strategies: one is very basic and another one may not be enough if you’re working with partnerships businesses. But, as always, it all depends on what you require. Jivochat Para Windows
A Wonderful addition that they Offer is that which they call a Callback attribute. What it really does is that people could leave you their amount and you can call them back at your earliest convenience. On their site they’re stating:”Chat is convenient for delicately accompanying customers on the site, and instant callbacks are ideal for actively completing trades”
Additionally, it works when nobody Is available on chat. You can easily get back in touch with your possible leads later.
JivoChats is incorporated Using Facebook Messenger, which means the customer can get your responds right to their Facebook. When it comes to you as a broker, Jivo will not make you change between the programs to answer. All messages out of social networks appear directly in the JivoChat desktop or cellular app.
Another of their Additions is the Mobile SDK, which allows you to add live chat support to your own Android and iOS native programs. If your clients are spending a lot of time browsing through your store on cellular, they will definitely find it rather convenient.
In case that is not enough, They are throwing an API for programmers, which is the whole documentation programmers can utilize if they would like to integrate JivoChat with their own app or CRM solution.
JivoChat do not have a lot Of integrations yet but they have been on the industry just for 4 decades — and this thing takes time and resources.
They provide basic Integrations for both small and medium companies. For example: WordPress, Drupal, Joomla, Magento, Opencart, PrestaShop and Google Analytics.
Lately, they’ve Incorporated with Shopify, which is a fantastic news for all e-commerce companies. It only proves JivoChat keeps evolving and, more importantly, their expansion is dictated by their customers’ demand.
JivoChat works across all Important apparatus: Windows, Mac, Android, iPhone and Internet browsers. It’s translated into 20 languages and also to keep their customers even more fulfilled, they also supply reports which track the level of your customer service.
Concerning the Plan, The whole website looks really nice and that I may also say that UX does not lack in that section. There is one thing which confused me though: when I was on the main websiteI clicked on the chat window three times, before I understood I want to click exactly on”Chat with us. We are online!” prompt. That might have been done smoother. The great news is that if I needed something, there was always someone online chat!
The wrap-up of JivoChat
JivoChat is a great Looking alternative that does its own job. For businesses who are looking for a basic live chat option, it truly will come for a fair price.
But don’t take (just ) my Word for it! Do Some Research, try it out and see if it works for you — Maybe you’re in the market for a bigger solution or maybe it is going to be just perfect For you? I think that they are really good in what they provide, and I believe They’ll be scaling and supplying other programs with a larger selection of attributes To satisfy their future clients. Jivochat Para Windows