Overview Jivochat PreçO
Let’s start with JivoChat’s home page. As a big fan of green and that’s linked to character, a leaf above their logo and green background instantly made me feel calm. Well playedJivoChat! Jivochat PreçO
Their main slogan is: “Turn your website traffic into paying clients with JivoChat.”
It’s a free tool to help You monitor and talk to customers visiting your site, Facebook, Telegram, and Viber — most that in actual time. To begin a journey with this live chat tool, all I must do is to click on the sign button.
I had been asked about my Email, password and a Promo code. I didn’t have any, but I assume this is what prospective customers like best: discounts!
What I enjoyed about the Signing up procedure is that I could see how many measures are nonetheless left. Following is a fast preview of the previous step, installing your JivoChat code.
Once I signed up, I Installed the desktop program and I must say that it’s very neat. There is the Inbox part, available in the program’s sidebar — there land all the incoming requests from the clients. Then, we have a section Chats, where you are able to view your existing discussions. It looks like this:
When chatting with your Customers you can immediately check their information — this convenient little attribute is placed on the right and it’s invaluable when targeting your customers’ needs. What is more, below we have website visitors department, telling us about all of the people on our site.
Speaking of visitors Your website — the”invitation to talk” attribute is available only in the Professional Version. It supplies you with a wide selection of options for pop up invitations.
I like the snippet option Included in the program. It allows you to find out exactly what a user authors to you before he or she sends it. It makes responding to your clients’ queries much faster.
Additionally, when a Visitors compose a message, a broker get the small pop up on the perfect bottom, asking if they want to chat, quick reply or ignore (which, naturally, you should not do! ) .
JivoChat provides two Pricing plans. The basic version costs nothing. It is permanently free and it includes up to 5 agents. It provides customizable conversation in 20 languages, different apps (including mobile and desktop ) and 24”7customer support.
The other strategy is a Professional Version: for $10/agent per month if billed yearly. It gives more features. Have a look at the screenshot below:
JivoChat comes at a fair Cost. I figure, the only thing that’s missing is that it is not very scalable. You have only two plans: one is very basic and the other one may be insufficient if you’re working with partnerships businesses. But, as always, it all depends on your needs. Jivochat PreçO
A Wonderful addition that they Provide is what they call a Callback attribute. What it does is that visitors could leave you their number and you can call them back at your earliest convenience. On their website they are saying:”Chat is convenient for accompanying customers on the website, and immediate callbacks are perfect for actively completing trades”
It also works when nobody Is available online discussion. You may easily get back in contact with your potential leads later.
JivoChats is incorporated With Facebook Messenger, so the customer can get your responds right to their Facebook. In regards to you as an agent, Jivo will not force you to switch between the programs to reply. All messages out of social networks look directly in the JivoChat desktop or mobile app.
Another of the Additions is the Mobile SDK, which lets you add live chat support to your Android and iOS native programs. If your customers are spending a great deal of time searching through your shop on cellular, they will surely find it very convenient.
If that is not enough, They’re throwing an API for programmers, which is the whole documentation programmers can utilize if they would like to incorporate JivoChat with their own app or CRM solution.
JivoChat don’t have a lot Of integrations however but they have been on the market just for 4 decades — and this thing takes resources and time.
They offer basic Integrations for both medium and small companies. For instance: WordPress, Drupal, Joomla, Magento, Opencart, PrestaShop and Google Analytics.
Lately, they’ve Integrated with Shopify, which is a great news for all e-commerce companies. It merely proves JivoChat keeps growing and, more importantly, their growth is dictated by their customers’ demand.
JivoChat works across all Important apparatus: Windows, Mac, Android, iPhone and Web browsers. It is translated into 20 languages and to keep their clients even more fulfilled, they also offer reports that track the quality of your customer services.
In terms of the Plan, The whole website looks very nice and that I can also say that UX doesn’t lack in that department. There’s 1 thing that confused me when I had been on the main website, I clicked on the conversation window three times, before I understood I want to click exactly on”Chat with us. We’re online!” prompt. That could have been done simpler. The excellent news is that whenever I needed something, there was always somebody online discussion!
The verdict of JivoChat
JivoChat is a good Looking alternative that does its job. For companies who’re searching for a basic live chat option, it truly will come for a fair price.
But do not take (only) my Word for it! Do Some Research, try it out and see if it works for you — Perhaps you’re in the market to get a bigger solution or perhaps it’ll be just perfect For you? I believe that they are really good in what they offer, and I think They will be scaling and supplying different programs using a wider range of attributes To meet their future customers. Jivochat PreçO