Summary Jivochat Script
Let’s start with JivoChat’s home page. As a major fan of green and all that’s connected to character, a leaf above their emblem and green backdrop instantly made me feel calm. Well playedJivoChat! Jivochat Script
Their main slogan is: “Turn your site visitors into paying customers with JivoChat.”
It’s a free tool to help You monitor and talk to customers visiting your site, Facebook, Telegram, and Viber — all of that in actual time. To begin a journey on this live chat tool, all I must do is to click on the sign up free button.
I was asked about my Email, password and a Promo code. I didn’t have some, but I presume this is what prospective customers like best: discounts!
What I enjoyed about the Signing up process is I could see just how many steps are nonetheless left. Following is a quick preview of the previous measure, installing your JivoChat code.
After I signed up, I Installed the desktop application and I have to say that it is quite neat. There is the Inbox part, available in the program’s sidebar — there land each of the incoming requests from your customers. Then, we’ve got a segment invisibly, where you can view your existing discussions. It looks like this:
When chatting with your Clients you can quickly check their data this handy little feature is put on the right and it is useful when targeting your clients’ needs. What’s more, below we’ve website visitors section, telling us about all the folks on our site.
Speaking of visitors on Your website — the”invitation to chat” feature is available only in the Professional Version. It offers you a wide range of options for pop up invitations.
I like the snippet option Included in the program. It permits you to find out exactly what a user writers to you until he or she sends it. It makes responding to your clients’ queries much faster.
Additionally, when a Visitors write a message, an agent get the small pop up on the right bottom, asking if they wish to chat, fast reply or ignore (which, naturally, you should not do! ) .
JivoChat offers two Pricing plans. The basic version costs nothing. It is permanently free and it includes up to 5 agents. It provides customizable chat in 20 languages, various apps (including desktop and mobile) and 24”7client support.
Another strategy is a Professional Version: for $10/agent a month if billed yearly. It offers more features. Have a look at the screenshot below:
JivoChat comes at a fair Cost. I guess, the only thing that is missing is that it’s not very scalable. You have just two plans: one is very basic and the other one may be insufficient if you’re working with enterprises businesses. However, as always, it all depends on what you require. Jivochat Script
A nice addition that they Offer is that which they call a Callback attribute. What it does is that visitors can leave you their number and you can call them back at your earliest convenience. On their site they are saying:”Chat is convenient for accompanying clients on the website, and immediate callbacks are ideal for actively completing transactions.”
It also works when nobody Is available online chat. You may easily get back in contact with your potential leads afterwards.
JivoChats is integrated With Facebook Messenger, which means the customer can get your responds right to their Facebook. When it comes to you as a broker, Jivo won’t make you switch between the apps to answer. All messages out of social networks look directly in the JivoChat desktop and/or mobile app.
Another of their Additions is your Mobile SDK, which lets you add live chat support to your own Android and iOS native programs. If your customers are spending a great deal of time searching through your store on cellular, they will surely find it rather convenient.
In case that’s not enough, They’re throwing an API for programmers, that’s the whole documentation programmers can use if they want to incorporate JivoChat with their own app or CRM solution.
JivoChat don’t have a great deal Of integrations however but they have been on the market just for 4 decades — and this thing takes resources and time.
They provide basic Integrations for both small and medium businesses. For instance: WordPress, Drupal, Joomla, Magento, Opencart, PrestaShop and Google Analytics.
Recently, they have Incorporated with Shopify, which is a great news for all e-commerce businesses. It merely proves JivoChat keeps growing and, what’s more, their expansion is dictated by their customers’ demand.
JivoChat works across all Major devices: Windows, Mac, Android, iPhone and Internet browsers. It is translated into 20 languages and also to keep their clients even more satisfied, they also supply reports that monitor the quality of your customer services.
In terms of the design, The whole site looks really nice and I may even say that UX does not lack in that section. There’s one thing which confused me when I had been on the main website, I clicked on the chat window three days, until I understood I want to click just on”Chat with us. We are online!” prompt. That might have been done simpler. The great news is that if I wanted something, there was always somebody on chat!
The wrap-up of JivoChat
JivoChat is a great Looking solution that does its own job. For companies who’re looking for a basic live chat option, it actually does come for a fair price.
But do not take (only) my Word for this! Do a little research, try it out and see if it works for you — Maybe you’re in the market to get a larger solution or perhaps it’ll be just perfect For you? I believe that they’re Excellent in what they provide, and I think They’ll be scaling and supplying other programs using a larger selection of attributes To meet their future clients. Jivochat Script