Overview Jivochat Voucher
Let Us Begin with JivoChat’s home page. As a major fan of green and all that’s linked to nature, a leaf above their emblem and green background instantly made me feel calm. Well playedJivoChat! Jivochat Voucher
Their main slogan is: “Turn your website traffic into paying customers with JivoChat.”
It is a free tool to help You monitor and speak with clients visiting your Website, Facebook, Telegram, and Viber — most of that in actual time. To start a journey with this live chat tool, all I have to do is to click on the sign button.
I was asked about my Email, password and also a Promo code. I didn’t have some, but I assume this is what potential clients like best: reductions!
What I liked about the Signing up process is I could see how many steps are still left. Following is a fast preview of the previous measure, installing your JivoChat code.
Once I signed up, I Installed the desktop program and I have to say that it is quite neat. There’s the Inbox section, accessible from the app’s sidebar — there land all of the incoming requests from your customers. Then, we’ve got a segment invisibly, where you can see your existing discussions. It looks like this:
When conversing with your Clients you can quickly check their data this handy little feature is put on the right and it is invaluable when targeting your clients’ needs. What is more, below we have website visitors section, telling us about each the folks on our website.
Speaking of visitors Your site — the”invitation to talk” attribute is available only in the Professional Version. It offers you a vast range of options for pop up invitations.
I like the snippet alternative Included in the application. It allows you to see exactly what a user writers to you until he or she sends it. It makes responding to your customers’ queries much faster.
Additionally, when a Visitors compose a message, a broker get the little pop up on the perfect bottom, asking if they wish to chat, quick reply or ignore (that, of course, you shouldn’t do! ) .
JivoChat provides two Pricing plans. The basic version costs nothing. It’s permanently free and it comprises up to five agents. It offers customizable conversation in 20 languages, different programs (including desktop and mobile) and 24”7customer support.
The other strategy is a Professional Version: for $10/agent per month if billed yearly. It offers much more features. Take a look at the screenshot below:
JivoChat comes in a fair Cost. I figure, the only thing that is missing is that it is not very scalable. You have just two plans: one is very basic and another one might not be enough if you’re working with enterprises businesses. However, as always, it all depends on your needs. Jivochat Voucher
A nice addition that they Offer is that which they call a Callback feature. What it really does is that people can leave you their number and you can call them back at your first convenience. On their website they’re saying:”Chat is suitable for delicately accompanying customers on the website, and immediate callbacks are perfect for actively completing trades”
It also works when nobody Is available online chat. You may easily get back in contact with your potential leads later.
JivoChats is incorporated With Facebook Messenger, so the client can receive your responds right for their Facebook. In regards to you as an agent, Jivo won’t force you to switch between the apps to answer. All messages out of social networks look right in the JivoChat desktop and/or cellular program.
Another of their Additions is the Mobile SDK, which allows you to add live chat service to your Android and iOS native programs. If your customers are spending a great deal of time searching through your shop on mobile, they will definitely find it rather convenient.
If that is not enough, They’re throwing an API for developers, that’s the whole documentation developers can use if they want to integrate JivoChat with their own program or CRM solution.
JivoChat don’t have a lot Of integrations yet but they’ve been on the market only for 4 decades — and this thing takes resources and time.
They offer basic Integrations for both small and medium businesses. For example: WordPress, Drupal, Joomla, Magento, Opencart, PrestaShop and Google Analytics.
Lately, they’ve Incorporated with Shopify, which is a great news for all e-commerce businesses. It merely proves JivoChat keeps growing and, what’s more, their expansion is dictated by their clients’ demand.
JivoChat works across all Important apparatus: Windows, Mac, Android, iPhone and Internet browsers. It is translated into 20 languages and also to keep their customers even more satisfied, they also offer reports which track the level of your customer services.
Concerning the design, The entire site looks very nice and that I can also say that UX does not lack in that department. There is one thing that confused me though: when I had been on the primary website, I clicked on the conversation window three days, until I understood that I want to click just on”Chat with us. We are online!” prompt. That might have been done smoother. The excellent news is that whenever I needed something, there was always someone online chat!
The verdict of JivoChat
JivoChat is a good Looking alternative that does its own job. For companies who are looking for a basic live chat option, it truly does come for a reasonable price.
But do not take (only) my Word for it! Do Some Research, try it out and see if it works for you — Perhaps you’re in the market to get a larger solution or maybe it’ll be just perfect For you? I think that they are Excellent in what they offer, and I believe They’ll be scaling and supplying different programs using a wider selection of features To meet their future clients. Jivochat Voucher