Summary Jivosite Download
Let Us start with JivoChat’s home page. As a major fan of green and all that’s connected to nature, a leaf above their emblem and green background instantly made me feel calm. Well played, JivoChat! Jivosite Download
Their main slogan is: “Turn your website visitors into paying clients with JivoChat.”
It is a free tool to help You monitor and speak with clients visiting your Website, Facebook, Telegram, and Viber — all that in real time. To start a journey with this live chat instrument, all I must do is to click on the sign up free button.
I was asked about my Email, password and also a Promo code. I didn’t have some, but I presume this is what prospective clients like best: reductions!
What I enjoyed about the Signing up process is that I could see just how many steps are still left. Following is a fast preview of the last step, installing your JivoChat code.
Once I signed up, I Installed the desktop program and I must say that it is very neat. There is the Inbox section, available in the program’s sidebar — there land all of the incoming requests from the clients. Then, we’ve got a segment invisibly, where you can view your current conversations. It looks like this:
When chatting with your Clients you can immediately check their data — this convenient little feature is placed on the correct and it is useful when targeting your clients’ needs. What’s more, below we have site visitors department, telling us about all the people on our website.
Speaking of traffic Your website — the”invitation to talk” feature is available only in the Professional Version. It supplies you with a vast selection of options for pop up invitations.
I like the snippet option Included in the program. It permits you to find out what a user writers to you until he or she sends it. It creates responding to your customers’ queries much quicker.
Also, when a Visitors compose a message, a broker get the little pop up on the perfect bottom, asking if they want to chat, quick answer or ignore (that, of course, you shouldn’t do! ) .
JivoChat provides two Pricing plans. The basic model costs nothing. It’s permanently free and it comprises up to 5 agents. It provides customizable chat in 20 languages, various apps (including desktop and mobile) and 24”7client support.
Another plan is a Professional Version: for $10/agent per month if billed yearly. It offers much more features. Take a look at the screenshot below:
JivoChat comes at a fair Price. I figure, the only thing that is missing is that it’s not very scalable. You have only two strategies: one is very basic and the other one may not be enough if you’re working with enterprises businesses. However, as always, it all depends on what you require. Jivosite Download
A nice addition that they Provide is what they call a Callback attribute. What it really does is that visitors could leave you their number and you can call them back at your earliest convenience. On their website they’re saying:”Chat is convenient for accompanying customers on the website, and immediate callbacks are ideal for actively completing trades”
It also works when nobody Is available online chat. You may easily get back in touch with your potential leads later.
JivoChats is incorporated With Facebook Messenger, so the client can receive your responds right for their Facebook. When it comes to you as a broker, Jivo won’t force you to switch between the apps to answer. All messages from social networks look right in the JivoChat desktop or mobile program.
Another of the Additions is your Mobile SDK, which allows you to add live chat service to your Android and iOS native apps. If your clients are spending a great deal of time searching through your shop on cellular, they will surely find it rather convenient.
If that is not sufficient, They’re throwing an API for programmers, that’s the whole documentation developers can use if they want to incorporate JivoChat with their own program or CRM solution.
JivoChat don’t have a great deal Of integrations yet but they have been on the market only for 4 decades — and this matter takes resources and time.
They provide basic Integrations for both small and medium businesses. For example: WordPress, Drupal, Joomla, Magento, Opencart, PrestaShop and Google Analytics.
Recently, they have Integrated with Shopify, which is a great news for all e-commerce businesses. It only proves JivoChat keeps evolving and, more importantly, their expansion is ordered by their customers’ demand.
JivoChat works across all Important apparatus: Windows, Mac, Android, iPhone and Web browsers. It is translated into 20 languages and to keep their customers even more fulfilled, they also offer reports which monitor the quality of your customer service.
In terms of the Plan, The whole site looks very nice and I can even say that UX does not lack in that department. There’s 1 thing that confused me when I was on the main website, I clicked on the conversation window three days, until I realized that I want to click just on”Chat with us. We are online!” prompt. That might have been done smoother. The great news is that if I needed something, there was always someone online discussion!
The verdict of JivoChat
JivoChat is a great Looking solution that does its job. For businesses who are searching for a standard live chat option, it actually will come for a fair price.
But don’t take (just ) my Word for this! Do a little research, try it out and see if it works for you — Perhaps you’re in the market for a bigger solution or perhaps it’ll be just perfect For you? I believe that they’re really good in what they provide, and I think They will be scaling and providing other programs using a larger selection of features To satisfy their future clients. Jivosite Download