Introduction Joomla Chat Plugin Free
Let Us Begin with JivoChat’s home page. As a major fan of green and all that’s linked to nature, a foliage over their emblem and green backdrop immediately made me feel calm. Well playedJivoChat! Joomla Chat Plugin Free
Their main slogan is: “Turn your site visitors into paying clients with JivoChat.”
It is a free tool to help You monitor and speak with clients visiting your site, Facebook, Telegram, and Viber — most that in real time. To start a journey on this live chat instrument, all I have to do is to click on the sign up free button.
I had been asked about my Email, password and a Promo code. I didn’t have any, but I presume this is what prospective customers like best: reductions!
What I liked about the Signing up process is I could see just how many measures are still left. Following is a fast preview of the previous measure, installing your JivoChat code.
Once I signed up, I Installed the desktop program and I must say that it’s quite neat. There’s the Inbox section, accessible in the app’s sidebar — there land each of the incoming requests from your customers. Then, we have a segment invisibly, where you are able to view your current conversations. It looks like this:
When chatting with your Clients you can quickly check their information this handy little attribute is placed on the right and it’s useful when targeting your clients’ needs. What is more, below we’ve website visitors section, telling us about all of the people on our website.
Speaking of traffic on Your site — the”invitation to chat” feature is available only in the Professional Version. It offers you a wide selection of options for pop up invitations.
I like the snippet alternative Included in the application. It permits you to find out exactly what a user writers to you until he or she sends it. It makes responding to your clients’ queries much quicker.
Additionally, when a Visitors write a message, a broker get the small pop up on the right underside, asking if they wish to chat, quick reply or ignore (that, of course, you shouldn’t do! ) .
JivoChat provides two Pricing plans. The basic version costs nothing. It’s permanently free and it comprises up to 5 agents. It offers customizable chat in 20 languages, various programs (including desktop and mobile) and 24”7client support.
Another strategy is a Professional Version: for $10/agent per month if billed yearly. It offers more features. Have a look at the screenshot below:
JivoChat comes at a fair Cost. I figure, the only thing that’s missing is that it is not very scalable. You have just two strategies: one is quite basic and the other one might not be enough if you are working with enterprises businesses. However, as always, it all depends on your needs. Joomla Chat Plugin Free
A nice addition that they Offer is that which they call a Callback attribute. What it does is that people could leave you their amount and you’ll be able to call them back at your first convenience. On their website they are saying:”Chat is suitable for delicately accompanying clients on the website, and immediate callbacks are perfect for actively completing transactions.”
It also works when nobody Is available online chat. You may easily get back in touch with your possible leads afterwards.
JivoChats is incorporated Using Facebook Messenger, so the client can receive your responds right for their Facebook. In regards to you as a broker, Jivo will not make you change between the programs to reply. All messages from social networks appear right in the JivoChat desktop and/or cellular program.
Another of the Additions is your Mobile SDK, which lets you add live chat service to your own Android and iOS native apps. If your customers are spending a great deal of time searching through your store on mobile, they will surely find it very convenient.
In case that is not enough, They’re throwing an API for developers, that’s the whole documentation developers can use if they want to incorporate JivoChat using their own app or CRM solution.
JivoChat do not have a lot Of integrations yet but they have been on the industry only for 4 years — and this matter takes time and resources.
They offer basic Integrations for both small and medium companies. For instance: WordPress, Drupal, Joomla, Magento, Opencart, PrestaShop and Google Analytics.
Lately, they have Incorporated with Shopify, which is a great news for all e-commerce businesses. It only proves JivoChat keeps evolving and, more importantly, their growth is dictated by their customers’ demand.
JivoChat works across all Important devices: Windows, Mac, Android, iPhone and Internet browsers. It is translated into 20 languages and to keep their clients even more satisfied, they also supply reports which monitor the quality of your customer services.
In terms of the Plan, The whole website looks really nice and I may also say that UX doesn’t lack in that section. There is 1 thing that confused me when I was on the primary site I clicked on the chat window three days, before I understood that I need to click exactly on”Chat with us. We are online!” prompt. That might have been done simpler. The great news is that if I needed something, there was always someone on discussion!
The verdict of JivoChat
JivoChat is a good Looking solution that does its own job. For businesses who’re searching for a basic live chat solution, it truly will come for a reasonable price.
But don’t take (just ) my Word for this! Do a little research, try it out and see if it works for you — Maybe you’re in the market for a bigger solution or maybe it is going to be just perfect For you? I believe that they’re Excellent in what they offer, and I believe They will be scaling and supplying different programs using a wider selection of attributes To meet their future customers. Joomla Chat Plugin Free