Summary Landing Page Tools
Let’s Begin with JivoChat’s home page. As a major fan of green and all that’s connected to character, a foliage over their logo and green backdrop instantly made me feel calm. Well playedJivoChat! Landing Page Tools
Their main slogan is: “Turn your site visitors into paying customers with JivoChat.”
It is a free tool to help You monitor and talk to clients visiting your site, Facebook, Telegram, and Viber — all of that in real time. To start a journey with this live chat tool, all I must do is to click on the sign up free button.
I was asked about my Email, password and also a Promo code. I didn’t have any, but I assume this is what prospective clients like best: reductions!
What I enjoyed about the Signing up procedure is I could see just how many measures are nonetheless left. Here’s a fast preview of the last measure, installing your JivoChat code.
Once I signed up, I Installed the desktop program and I must say that it’s quite neat. There’s the Inbox part, accessible in the program’s sidebar — there land all the incoming requests from your clients. Then, we’ve got a section Chats, where you are able to view your existing discussions. It looks like this:
When conversing with your Customers you can quickly check their information this convenient little attribute is placed on the right and it is useful when targeting your clients’ needs. What’s more, below we’ve website visitors department, informing us about each of the people on our site.
Speaking of visitors on Your website — the”invitation to chat” feature is available only in the Professional Version. It offers you a wide range of options for pop up invitations.
I like the snippet alternative Included in the program. It allows you to see exactly what a user authors to you until he or she sends it. It makes responding to your clients’ queries much faster.
Additionally, when a Visitors compose a message, a broker get the small pop up on the right underside, asking if they want to chat, fast reply or dismiss (that, naturally, you shouldn’t do! ) .
JivoChat offers two Pricing plans. The basic model costs nothing. It’s permanently free and it comprises up to five agents. It provides customizable chat in 20 languages, different programs (including mobile and desktop ) and 24”7customer service.
Another plan is a Professional Version: for $10/agent per month if billed yearly. It gives more features. Have a look at the screenshot below:
JivoChat comes at a fair Price. I figure, the one thing that is missing is that it is not very scalable. You’ve just two plans: one is quite basic and another one may not be enough if you are working with partnerships businesses. However, as always, it all depends on what you require. Landing Page Tools
A Wonderful addition that they Provide is what they call a Callback feature. What it does is that people can leave you their number and you’ll be able to call them back at your earliest convenience. On their site they are saying:”Chat is convenient for accompanying clients on the site, and immediate callbacks are ideal for actively completing trades”
It also works when nobody Is available online discussion. You may easily get back in touch with your possible leads later.
JivoChats is incorporated Using Facebook Messenger, so the client can get your responds right to their Facebook. When it comes to you as an agent, Jivo won’t make you change between the programs to answer. All messages out of social networks appear directly in the JivoChat desktop and/or mobile program.
Another of the Additions is your Mobile SDK, which lets you add live chat support to your own Android and iOS native programs. If your customers are spending a great deal of time browsing through your store on cellular, they will definitely find it rather convenient.
If that’s not sufficient, They are throwing an API for developers, that’s the whole documentation programmers can use if they want to incorporate JivoChat with their own app or CRM solution.
JivoChat don’t have a great deal Of integrations however but they’ve been on the industry only for 4 years — and this thing takes resources and time.
They provide basic Integrations for both small and medium companies. For example: WordPress, Drupal, Joomla, Magento, Opencart, PrestaShop and Google Analytics.
Lately, they’ve Integrated with Shopify, which is a great news for all e-commerce companies. It only proves JivoChat keeps growing and, what’s more, their expansion is ordered by their customers’ demand.
JivoChat works across all Important devices: Windows, Mac, Android, iPhone and Internet browsers. It is translated into 20 languages and to keep their customers even more satisfied, they also offer reports that track the level of your customer services.
Concerning the design, The whole site looks really nice and that I may also say that UX does not lack in that section. There is 1 thing that confused me when I was on the primary websiteI clicked on the chat window three times, before I realized that I need to click exactly on”Chat with us. We are online!” prompt. That might have been done simpler. The great news is that whenever I needed something, there was always somebody on chat!
The verdict of JivoChat
JivoChat is a great Looking alternative that does its job. For businesses who’re looking for a standard live chat option, it truly will come for a fair price.
But do not take (just ) my Word for it! Do a little research, try it out and see if it works for you — Maybe you’re in the market for a bigger solution or maybe it’ll be just perfect For you? I think that they are really good in what they offer, and I think They’ll be scaling and providing different programs with a larger range of attributes To meet their future clients. Landing Page Tools