Summary Live Chat No Sign Up
Let’s Begin with JivoChat’s home page. As a big fan of green and all that’s connected to character, a leaf above their emblem and green background immediately made me feel calm. Well played, JivoChat! Live Chat No Sign Up
Their main slogan is: “Turn your website visitors into paying clients with JivoChat.”
It’s a free tool to help You track and speak with clients visiting your site, Facebook, Telegram, and Viber — most that in real time. To begin a journey on this live chat instrument, all I have to do is to click on the sign up free button.
I had been asked about my Email, password and also a Promo code. I didn’t have some, but I presume this is what prospective customers like best: discounts!
What I liked about the Signing up procedure is I could see how many steps are nonetheless left. Following is a quick preview of the last step, installing your JivoChat code.
After I signed up, I Installed the desktop application and I have to say that it’s quite neat. There’s the Inbox section, accessible in the program’s sidebar — there territory all the incoming requests from the customers. Then, we’ve got a section Chats, where you can view your existing discussions. It looks like this:
When conversing with your Clients you can quickly check their data — this handy little feature is put on the correct and it’s useful when targeting your clients’ needs. What’s more, below we have site visitors section, telling us about all of the folks on our website.
Speaking of traffic on Your website — the”invitation to chat” feature is available only in the Professional Version. It offers you a vast range of alternatives for pop up invitations.
I like the snippet option Included in the program. It permits you to see exactly what a user authors to you until he or she sends it. It makes responding to your customers’ queries much faster.
Additionally, when a Visitors write a message, an agent get the small pop up on the right underside, asking if they want to chat, quick answer or dismiss (that, of course, you should not do! ) .
JivoChat offers two Pricing plans. The basic version costs nothing. It’s forever free and it comprises up to five agents. It provides customizable chat in 20 languages, various programs (including mobile and desktop ) and 24”7customer support.
Another plan is a Professional Version: for $10/agent a month if billed yearly. It gives much more features. Take a look at the screenshot below:
JivoChat comes in a fair Price. I guess, the one thing that’s missing is that it is not very scalable. You have just two strategies: one is very basic and another one may not be enough if you are working with partnerships businesses. However, as always, it all depends on your needs. Live Chat No Sign Up
A Wonderful addition that they Provide is what they call a Callback attribute. What it does is that visitors could leave you their amount and you can call them back at your earliest convenience. On their site they are saying:”Chat is convenient for accompanying customers on the website, and instant callbacks are perfect for actively completing transactions.”
It also works when nobody Is available online chat. You may easily get back in contact with your potential leads afterwards.
JivoChats is integrated With Facebook Messenger, so the client can receive your responds right to their Facebook. When it comes to you as a broker, Jivo won’t force you to switch between the apps to answer. All messages out of social networks look right in the JivoChat desktop or mobile app.
Another of the Additions is your Mobile SDK, which lets you add live chat service to your own Android and iOS native programs. If your clients are spending a lot of time browsing through your shop on mobile, they will definitely find it very convenient.
In case that is not sufficient, They’re throwing an API for developers, that’s the entire documentation developers can use if they want to incorporate JivoChat with their own program or CRM solution.
JivoChat do not have a great deal Of integrations yet but they’ve been on the market only for 4 decades — and this thing takes time and resources.
They offer basic Integrations for both small and medium companies. For example: WordPress, Drupal, Joomla, Magento, Opencart, PrestaShop and Google Analytics.
Lately, they’ve Integrated with Shopify, which is a great news for all e-commerce companies. It only proves JivoChat keeps growing and, more importantly, their expansion is ordered by their customers’ demand.
JivoChat works across all Major devices: Windows, Mac, Android, iPhone and Internet browsers. It is translated into 20 languages and to keep their customers even more satisfied, they also supply reports that track the quality of your customer service.
Concerning the design, The whole site looks very nice and that I can also say that UX doesn’t lack in that department. There is 1 thing which confused me when I had been on the primary website, I clicked on the conversation window three times, before I understood I need to click just on”Chat with us. We are online!” prompt. That might have been done smoother. The great news is that if I needed something, there was always someone online chat!
The verdict of JivoChat
JivoChat is a good Looking solution that does its own job. For businesses who’re looking for a standard live chat solution, it truly will come for a reasonable price.
But do not take (just ) my Word for this! Do Some Research, try it out and see if it works for you — Maybe you’re in the market to get a bigger solution or perhaps it is going to be just perfect For you? I believe that they’re Excellent in what they provide, and I believe They’ll be scaling and providing other plans using a larger selection of attributes To satisfy their future customers. Live Chat No Sign Up