Introduction Live Com Password
Provide Support is a Live Chat Service which may be implemented on websites and operated as a third party customer. There are many customizable facets of this particular tool, and having live chat available on your website is a procedure that can be finished in a couple of minutes. As a personal favorite of the team at Flytonic, we are pleased to examine and divide down the diverse elements of Live Chat by ProvideSupport.com. Live Com Password
The Live chat program is much more involved than your average client. You will be able to see every one of those visitors which are on your site at any particular time, in addition to their own IP address, their own referral origin, their local time, working system and much more. While some of the info will be much more beneficial than the remainder, it is going to help to keep you (or your designated chat operators) as educated on your customers as possible if they are in need of any assistance. They offer 10 days free trial, no credit card needed.
After you set up an account, You are brought to a website that seems somewhat old fashioned. It seems like it is full of ads, except it’s just a site edition of ProvideSupport. If you won’t let that bother you too much, you may read the upcoming steps which you should take, such as customizing your conversation messenger window, then add chat buttons for your mails, create a set of predefined replies and many more.
Provide Support Advantages
In Provide Support you can Customize your operator’s console with your greeting message along with company’s logo. You can also add your operator’s image so the chat appears more personal. The live chat button on the site can be either chosen from an existing gallery, or you may upload your own image. The chat messenger could be customized with color schemes and styles that match your website’s main theme.
If You Would like to match your Website’s style, you can customize the conversation messenger with offered fashions and colour schemes.
Real-time visitor monitoring
The real time visitor Feature permits you to look at your visitor’s IP address, host name, referrer address, pages visited etc.. It is also possible to find a world map and a spot where a person writes to you.
Transfer chats between agents
Provide Support offers She ability to move ongoing chats between agents. The other agent can follow-up the situation and reply within seconds. It is useful when an agent does not have the knowledge to solve the case. Due to moving chats there’s no delay, which increases customer satisfaction.
Spell checker with a few Languages like US, Canadian, Brazilian Portuguese, Danish, French, German, Italian, Spanish and several others is built into the Operator Console. It automatically checks your spelling while you’re typing your message in the Live Chat Operator Console and highlight words that may be spelled incorrectly.
Additionally, it has a suggestion list. If you’re on the fly you describe something incorrectly in a live chat session, this spell checker will give you a drop down box with a list of possible spellings and you can pick the best word. Live Com Password
Provide Support Disadvantages
I’m not a avid fan of The appearance of Provide Support interface. I overlook the personalization when it comes to the whole site. The picture on the home page is a Stock image which provides you the belief that everything there does not have any character as well. The movie tutorial I saw felt automatic, like it wasn’t the real person speaking.
I like brands with personalities. While the lack of personality might have no impact on customer service on your website, it definitely discourages individuals like me by using this program.
Provide support offers 24 integrations. They integrate with Content Management and Shopping Cart Systems such as WordPress, Magento and Shopify and many others. I didn’t find the integration with Google Analytics though.
When it comes to pricing, Provide Support provides”live chat packages for businesses of any size.”
They allow four types of Payments, each month every 2 months, every six months and annually. Paying annually is the ideal alternative or all of the plans. They provide 3 plans — little business with 1 operator, company aims with 3 operator and Enterprise with 10 operators. If you are interested in more operators, then you can take a look at the PDF file in which they given prices per operator profile. It looks like this:
The verdict for Provide Support
With ProvideSupport you Can offer personalized support. A geographical presentation of real time visitor information provides you an insight into what customers are looking for. You have tons of customization options that you may use in your chat.
If you are not bothered by A little old expression of the application, you might discover there what you need to give customer service to your clients.
Free Trial Option
Live Chat From Provide Support could be tried without any price for 30 days. All features (outside of further operators) could be accessed with this free time trial interval. Provide Support won’t continually harass you if you don’t take advantage of their supply, either, and billing going forward is very straightforward.
In our Opinion, one of our favourite things about this service is how smooth and easy it is to use in conjunction with the”no hassle” form of billing and service that is provided. Not one of the writers at Flytonic have personally run into any issues using Live Chat from ProvideSupport.com and we can confidently recommend it to all our users. If you’re on the fence about whether or not to employ a live chat option on your site, our best suggestion would be to give this program a download, check it out for 30 days, and decide in the end of the free period if you would like to continue from there. Live Com Password