Introduction Login Viber Account
Let’s Begin with JivoChat’s home page. As a big fan of green and that’s linked to nature, a foliage over their logo and green background instantly made me feel calm. Well played, JivoChat! Login Viber Account
Their main slogan is: “Turn your site visitors into paying customers with JivoChat.”
It’s a free tool to help You track and talk to clients visiting your site, Facebook, Telegram, and Viber — all that in real time. To start a journey with this live chat instrument, all I must do is to click on the sign button.
I was asked about my Email, password and also a Promo code. I didn’t have any, but I presume this is what prospective clients like best: reductions!
What I enjoyed about the Signing up process is that I could see just how many measures are nonetheless left. Following is a fast preview of the last step, installing your JivoChat code.
Once I signed up, I Installed the desktop program and I have to say that it is very neat. There is the Inbox part, accessible in the program’s sidebar — there territory all the incoming requests from your customers. Then, we’ve got a section Chats, where you are able to see your current discussions. It looks like this:
When chatting with your Customers you can quickly check their information — this handy little feature is placed on the right and it is useful when targeting your customers’ needs. What is more, below we’ve website visitors section, telling us about all the people on our site.
Speaking of traffic on Your site — the”invitation to talk” attribute is available only in the Professional Version. It supplies you with a wide range of options for pop up invitations.
I like the snippet option Included in the program. It permits you to find out exactly what a user writers to you before he or she sends it. It creates responding to your customers’ queries much quicker.
Also, when a Visitors compose a message, a broker get the little pop up on the perfect underside, asking if they want to chat, fast answer or ignore (that, of course, you shouldn’t do! ) .
JivoChat provides two Pricing plans. The basic model costs nothing. It is permanently free and it includes up to five agents. It provides customizable chat in 20 languages, various programs (including mobile and desktop ) and 24”7client service.
Another plan is a Professional Version: for $10/agent per month if billed yearly. It gives much more features. Have a look at the screenshot below:
JivoChat comes in a fair Price. I guess, the one thing that’s missing is that it’s not very scalable. You have just two plans: one is very basic and another one might be insufficient if you’re working with enterprises businesses. But, as always, it all depends on your needs. Login Viber Account
A Wonderful addition that they Provide is what they call a Callback attribute. What it does is that people could leave you their amount and you can call them back at your first convenience. On their site they are saying:”Chat is convenient for accompanying customers on the website, and instant callbacks are perfect for actively completing trades”
It also works when nobody Is available online discussion. You may easily get back in contact with your potential leads later.
JivoChats is incorporated With Facebook Messenger, so the client can receive your responds right for their Facebook. In regards to you as a broker, Jivo won’t force you to switch between the apps to answer. All messages from social networks appear directly in the JivoChat desktop or cellular program.
Another of the Additions is your Mobile SDK, which lets you add live chat support to your Android and iOS native programs. If your clients are spending a lot of time searching through your store on cellular, they will surely find it rather convenient.
In case that’s not enough, They’re throwing an API for programmers, that’s the whole documentation programmers can utilize if they would like to integrate JivoChat with their own program or CRM solution.
JivoChat don’t have a great deal Of integrations however but they’ve been on the industry just for 4 decades — and this matter takes resources and time.
They provide basic Integrations for both small and medium companies. For example: WordPress, Drupal, Joomla, Magento, Opencart, PrestaShop and Google Analytics.
Recently, they’ve Integrated with Shopify, which is a fantastic news for all e-commerce companies. It merely proves JivoChat keeps evolving and, what’s more, their expansion is dictated by their clients’ demand.
JivoChat works across all Important devices: Windows, Mac, Android, iPhone and Web browsers. It’s translated into 20 languages and to keep their customers even more satisfied, they also offer reports that track the quality of your customer service.
Concerning the design, The whole site looks very nice and that I may even say that UX doesn’t lack in that department. There’s one thing which confused me though: when I had been on the primary site , I clicked on the chat window three times, until I understood I need to click just on”Chat with us. We’re online!” prompt. That could have been done smoother. The excellent news is that whenever I needed something, there was always somebody on chat!
The wrap-up of JivoChat
JivoChat is a great Looking solution that does its job. For companies who are looking for a basic live chat solution, it truly does come for a reasonable price.
But don’t take (only) my Word for this! Do Some Research, try it out and see if it works for you — Maybe you’re in the market to get a larger solution or perhaps it’ll be just perfect For you? I think that they’re Excellent in what they offer, and I believe They will be scaling and supplying other programs using a wider selection of features To meet their future clients. Login Viber Account