Introduction Login Viber Online
Let Us Begin with JivoChat’s home page. As a big fan of green and that’s linked to nature, a leaf above their emblem and green background immediately made me feel calm. Well playedJivoChat! Login Viber Online
Their main slogan is: “Turn your site traffic into paying customers with JivoChat.”
It’s a free tool to help You track and speak with customers visiting your site, Facebook, Telegram, and Viber — all of that in real time. To begin a journey with this live chat instrument, all I must do is to click on the sign up free button.
I was asked about my Email, password and a Promo code. I didn’t have some, but I assume this is what prospective clients like best: discounts!
What I liked about the Signing up procedure is I could see just how many steps are still left. Here’s a quick preview of the last step, installing your JivoChat code.
After I signed up, I Installed the desktop application and I must say that it’s very neat. There’s the Inbox section, accessible from the app’s sidebar — there territory each of the incoming requests from your clients. Then, we’ve got a segment invisibly, where you are able to see your current discussions. It looks like this:
When chatting with your Customers you can immediately check their information — this handy little attribute is placed on the right and it is useful when targeting your clients’ needs. What’s more, below we have website visitors section, informing us about all of the people on our website.
Speaking of visitors Your site — the”invitation to talk” feature is available only in the Professional Version. It offers you a wide range of alternatives for pop up invitations.
I like the snippet alternative Included in the application. It permits you to see what a user authors to you until he or she sends it. It creates responding to your customers’ queries much quicker.
Also, when a Visitors write a message, an agent get the little pop up on the right underside, asking if they wish to chat, quick answer or ignore (which, of course, you shouldn’t do! ) .
JivoChat provides two Pricing plans. The basic version costs nothing. It is forever free and it comprises up to five agents. It provides customizable conversation in 20 languages, different apps (including desktop and mobile) and 24”7customer support.
The other strategy is a Professional Version: for $10/agent a month if billed annually. It offers much more features. Have a look at the screenshot below:
JivoChat comes in a fair Price. I figure, the only thing that’s missing is that it is not very scalable. You’ve only two strategies: one is quite basic and the other one may be insufficient if you are working with partnerships businesses. However, as always, it all depends on your needs. Login Viber Online
A nice addition that they Offer is what they call a Callback feature. What it does is that visitors could leave you their number and you’ll be able to call them back at your first convenience. On their site they are stating:”Chat is suitable for delicately accompanying customers on the website, and immediate callbacks are ideal for actively completing transactions.”
Additionally, it works when nobody Is available online discussion. You may easily get back in contact with your potential leads later.
JivoChats is integrated Using Facebook Messenger, so the customer can get your responds right for their Facebook. When it comes to you as a broker, Jivo won’t force you to change between the programs to answer. All messages out of social networks appear right in the JivoChat desktop and/or cellular app.
Another of their Additions is your Mobile SDK, which lets you add live chat service to your Android and iOS native apps. If your customers are spending a great deal of time browsing through your store on mobile, they will definitely find it rather convenient.
In case that is not enough, They’re throwing an API for developers, which is the entire documentation programmers can use if they would like to incorporate JivoChat using their own app or CRM solution.
JivoChat do not have a great deal Of integrations yet but they have been on the industry only for 4 years — and this matter takes time and resources.
They provide basic Integrations for both small and medium companies. For instance: WordPress, Drupal, Joomla, Magento, Opencart, PrestaShop and Google Analytics.
Recently, they’ve Incorporated with Shopify, which is a fantastic news for all e-commerce businesses. It merely proves JivoChat keeps growing and, what’s more, their expansion is dictated by their customers’ demand.
JivoChat works across all Major apparatus: Windows, Mac, Android, iPhone and Web browsers. It is translated into 20 languages and to keep their customers even more fulfilled, they also supply reports which monitor the level of your customer services.
In terms of the Plan, The entire website looks really nice and I can even say that UX does not lack in that section. There’s 1 thing which confused me though: when I was on the primary site , I clicked on the conversation window three times, before I realized that I need to click exactly on”Chat with us. We are online!” prompt. That could have been done simpler. The excellent news is that if I needed something, there was always someone online discussion!
The verdict of JivoChat
JivoChat is a good Looking solution that does its job. For companies who are searching for a standard live chat solution, it truly will come for a reasonable price.
But don’t take (only) my Word for it! Do a little research, try it out and see if it works for you — Maybe you’re in the market for a bigger solution or maybe it is going to be just perfect For you? I believe that they’re Excellent in what they provide, and I think They will be scaling and supplying different plans with a wider range of attributes To meet their future clients. Login Viber Online