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Let Us start with JivoChat’s home page. As a big fan of green and that’s connected to character, a foliage over their logo and green backdrop instantly made me feel calm. Well playedJivoChat! Messenger Live Com Sign In
Their main slogan is: “Turn your site visitors into paying customers with JivoChat.”
It is a free tool to help You monitor and speak with customers visiting your Website, Facebook, Telegram, and Viber — most that in real time. To begin a journey with this live chat instrument, all I must do is to click on the sign button.
I was asked about my Email, password and a Promo code. I didn’t have some, but I assume this is what prospective clients like best: discounts!
What I liked about the Signing up process is I could see just how many measures are still left. Here’s a quick preview of the previous step, installing your JivoChat code.
After I signed up, I Installed the desktop application and I must say that it’s quite neat. There’s the Inbox part, accessible in the program’s sidebar — there land each the incoming requests from the clients. Then, we’ve got a segment invisibly, where you are able to see your existing conversations. It looks like this:
When chatting with your Clients you can quickly check their information this handy little feature is placed on the correct and it’s useful when targeting your clients’ needs. What’s more, below we have site visitors department, informing us about each the folks on our website.
Speaking of traffic on Your site — the”invitation to talk” feature is available only in the Professional Version. It offers you a wide selection of options for pop up invitations.
I like the snippet alternative Included in the program. It permits you to find out exactly what a user writers to you until he or she sends it. It creates responding to your customers’ queries much faster.
Also, when a Visitors compose a message, a broker get the small pop up on the perfect bottom, asking if they wish to chat, quick reply or ignore (that, naturally, you should not do! ) .
JivoChat provides two Pricing plans. The basic model costs nothing. It is permanently free and it comprises up to 5 agents. It offers customizable conversation in 20 languages, various apps (including mobile and desktop ) and 24”7client support.
The other plan is a Professional Version: for $10/agent per month if billed annually. It gives more features. Have a look at the screenshot below:
JivoChat comes in a fair Cost. I guess, the only thing that’s missing is that it’s not very scalable. You have just two strategies: one is quite basic and the other one might be insufficient if you’re working with enterprises businesses. But, as always, it all depends on your needs. Messenger Live Com Sign In
A nice addition that they Provide is that which they call a Callback attribute. What it really does is that people can leave you their amount and you can call them back at your earliest convenience. On their site they are saying:”Chat is suitable for delicately accompanying customers on the website, and immediate callbacks are perfect for actively completing trades”
It also works when nobody Is available online chat. You may easily get back in contact with your potential leads later.
JivoChats is incorporated Using Facebook Messenger, which means the customer can get your responds right for their Facebook. In regards to you as an agent, Jivo will not force you to switch between the apps to answer. All messages out of social networks appear directly in the JivoChat desktop and/or mobile program.
Another of their Additions is your Mobile SDK, which lets you add live chat service to your own Android and iOS native apps. If your clients are spending a lot of time searching through your store on cellular, they will surely find it very convenient.
If that is not sufficient, They are throwing an API for programmers, which is the whole documentation developers can utilize if they want to incorporate JivoChat with their own app or CRM solution.
JivoChat don’t have a lot Of integrations however but they’ve been on the market just for 4 years — and this thing takes time and resources.
They offer basic Integrations for both medium and small companies. For example: WordPress, Drupal, Joomla, Magento, Opencart, PrestaShop and Google Analytics.
Lately, they have Integrated with Shopify, which is a great news for all e-commerce businesses. It only proves JivoChat keeps growing and, what’s more, their expansion is ordered by their customers’ demand.
JivoChat works across all Major apparatus: Windows, Mac, Android, iPhone and Web browsers. It is translated into 20 languages and also to keep their clients even more fulfilled, they also offer reports that track the quality of your customer services.
In terms of the Plan, The entire website looks very nice and that I can also say that UX doesn’t lack in that department. There’s 1 thing which confused me though: when I was on the main site I clicked on the chat window three days, before I realized that I need to click exactly on”Chat with us. We’re online!” prompt. That could have been done simpler. The great news is that whenever I wanted something, there was always somebody online chat!
The conclusion of JivoChat
JivoChat is a great Looking solution that does its job. For businesses who’re searching for a basic live chat solution, it actually does come for a fair price.
But do not take (just ) my Word for this! Do Some Research, try it out and see if it works for you — Maybe you’re in the market for a larger solution or perhaps it’ll be just perfect For you? I believe that they are really good in what they provide, and I believe They will be scaling and providing different programs using a wider range of features To satisfy their future customers. Messenger Live Com Sign In