Summary Messenger Live Online Sign In
Let’s Begin with JivoChat’s home page. As a major fan of green and that’s connected to nature, a foliage over their emblem and green background instantly made me feel calm. Well played, JivoChat! Messenger Live Online Sign In
Their main slogan is: “Turn your site visitors into paying clients with JivoChat.”
It’s a free tool to help You monitor and talk to customers visiting your Website, Facebook, Telegram, and Viber — all of that in real time. To start a journey with this live chat instrument, all I must do is to click on the sign up free button.
I had been asked about my Email, password and also a Promo code. I didn’t have any, but I presume this is what potential clients like best: reductions!
What I enjoyed about the Signing up procedure is I could see how many steps are still left. Following is a quick preview of the last step, installing your JivoChat code.
Once I signed up, I Installed the desktop program and I have to say that it’s quite neat. There is the Inbox part, accessible in the program’s sidebar — there land all of the incoming requests from your clients. Then, we’ve got a section Chats, where you are able to see your existing conversations. It looks like this:
When chatting with your Customers you can immediately check their information — this handy little attribute is placed on the right and it’s invaluable when targeting your clients’ needs. What’s more, below we have website visitors department, informing us about each of the people on our site.
Speaking of visitors Your website — the”invitation to chat” feature is available only in the Professional Version. It offers you a vast selection of options for pop up invitations.
I like the snippet option Included in the program. It allows you to see what a user authors to you until he or she sends it. It creates responding to your customers’ queries much faster.
Also, when a Visitors compose a message, an agent get the small pop up on the right underside, asking if they want to chat, fast answer or dismiss (which, naturally, you shouldn’t do! ) .
JivoChat offers two Pricing plans. The basic model costs nothing. It’s permanently free and it includes up to 5 agents. It provides customizable conversation in 20 languages, different apps (including mobile and desktop ) and 24”7customer service.
Another plan is a Professional Version: for $10/agent a month if billed yearly. It gives more features. Have a look at the screenshot below:
JivoChat comes at a fair Price. I guess, the only thing that’s missing is that it’s not very scalable. You have only two plans: one is very basic and another one might not be enough if you are working with partnerships businesses. But, as always, it all depends on what you require. Messenger Live Online Sign In
A Wonderful addition that they Offer is what they call a Callback feature. What it does is that people could leave you their amount and you’ll be able to call them back at your earliest convenience. On their site they’re saying:”Chat is convenient for accompanying clients on the site, and instant callbacks are perfect for actively completing transactions.”
Additionally, it works when nobody Is available online discussion. You can easily get back in touch with your possible leads afterwards.
JivoChats is integrated With Facebook Messenger, which means the client can receive your responds right to their Facebook. In regards to you as a broker, Jivo will not make you switch between the programs to answer. All messages out of social networks appear directly in the JivoChat desktop or mobile app.
Another of their Additions is your Mobile SDK, which allows you to add live chat support to your Android and iOS native apps. If your clients are spending a lot of time searching through your shop on cellular, they will surely find it rather convenient.
If that’s not enough, They’re throwing an API for developers, which is the whole documentation programmers can utilize if they want to incorporate JivoChat using their own program or CRM solution.
JivoChat don’t have a lot Of integrations however but they’ve been on the industry only for 4 years — and this thing takes time and resources.
They offer basic Integrations for both medium and small businesses. For instance: WordPress, Drupal, Joomla, Magento, Opencart, PrestaShop and Google Analytics.
Lately, they have Incorporated with Shopify, which is a fantastic news for all e-commerce businesses. It merely proves JivoChat keeps growing and, more importantly, their expansion is ordered by their customers’ demand.
JivoChat works across all Important apparatus: Windows, Mac, Android, iPhone and Web browsers. It’s translated into 20 languages and to keep their customers even more satisfied, they also supply reports which track the quality of your customer services.
In terms of the Plan, The whole site looks really nice and that I can also say that UX does not lack in that section. There’s 1 thing that confused me though: when I was on the main website, I clicked on the conversation window three times, before I realized I need to click just on”Chat with us. We are online!” prompt. That could have been done smoother. The excellent news is that whenever I needed something, there was always someone on chat!
The verdict of JivoChat
JivoChat is a great Looking alternative that does its own job. For businesses who are looking for a basic live chat option, it truly does come for a fair price.
But don’t take (just ) my Word for this! Do a little research, try it out and see if it works for you — Maybe you’re in the market for a larger solution or perhaps it is going to be just perfect For you? I think that they are Excellent in what they offer, and I think They will be scaling and supplying other plans with a wider range of attributes To meet their future customers. Messenger Live Online Sign In