Overview Mobile Chat Apps Free Download
Let’s start with JivoChat’s home page. As a major fan of green and all that’s connected to nature, a leaf above their emblem and green backdrop instantly made me feel calm. Well played, JivoChat! Mobile Chat Apps Free Download
Their main slogan is: “Turn your site visitors into paying customers with JivoChat.”
It’s a free tool to help You track and speak with clients visiting your site, Facebook, Telegram, and Viber — all that in actual time. To begin a journey with this live chat tool, all I have to do is to click on the sign up free button.
I had been asked about my Email, password and a Promo code. I didn’t have any, but I assume this is what prospective clients like best: reductions!
What I enjoyed about the Signing up process is I could see just how many measures are still left. Here’s a fast preview of the previous measure, installing your JivoChat code.
After I signed up, I Installed the desktop program and I must say that it is quite neat. There’s the Inbox part, accessible in the program’s sidebar — there land each of the incoming requests from the clients. Then, we have a segment invisibly, where you are able to see your current conversations. It looks like this:
When chatting with your Customers you can immediately check their data — this convenient little feature is placed on the right and it is useful when targeting your clients’ needs. What is more, below we have website visitors section, telling us about all the folks on our website.
Speaking of traffic Your site — the”invitation to talk” feature is available only in the Professional Version. It offers you a wide range of alternatives for pop up invitations.
I like the snippet option Included in the program. It allows you to see exactly what a user writers to you until he or she sends it. It makes responding to your clients’ queries much quicker.
Also, when a Visitors write a message, an agent get the little pop up on the perfect bottom, asking if they want to chat, quick answer or dismiss (which, naturally, you shouldn’t do! ) .
JivoChat provides two Pricing plans. The basic version costs nothing. It’s forever free and it includes up to five agents. It provides customizable conversation in 20 languages, various programs (including mobile and desktop ) and 24”7customer service.
The other strategy is a Professional Version: for $10/agent per month if billed annually. It gives much more features. Take a look at the screenshot below:
JivoChat comes in a fair Cost. I figure, the only thing that is missing is that it’s not very scalable. You’ve just two plans: one is quite basic and the other one might not be enough if you’re working with enterprises businesses. But, as always, it all depends on what you require. Mobile Chat Apps Free Download
A Wonderful addition that they Offer is what they call a Callback attribute. What it does is that visitors could leave you their number and you’ll be able to call them back at your earliest convenience. On their site they are saying:”Chat is convenient for accompanying customers on the site, and instant callbacks are perfect for actively completing transactions.”
It also works when nobody Is available on discussion. You can easily get back in touch with your potential leads later.
JivoChats is incorporated With Facebook Messenger, so the client can receive your responds right for their Facebook. In regards to you as an agent, Jivo won’t force you to change between the apps to answer. All messages from social networks appear directly in the JivoChat desktop and/or mobile program.
Another of their Additions is the Mobile SDK, which lets you add live chat support to your own Android and iOS native programs. If your customers are spending a lot of time searching through your shop on cellular, they will surely find it rather convenient.
In case that is not sufficient, They’re throwing an API for programmers, that’s the whole documentation programmers can use if they want to integrate JivoChat using their own program or CRM solution.
JivoChat do not have a lot Of integrations however but they have been on the industry just for 4 decades — and this thing takes resources and time.
They provide basic Integrations for both small and medium businesses. For instance: WordPress, Drupal, Joomla, Magento, Opencart, PrestaShop and Google Analytics.
Lately, they’ve Incorporated with Shopify, which is a fantastic news for all e-commerce businesses. It only proves JivoChat keeps evolving and, more importantly, their expansion is ordered by their customers’ demand.
JivoChat works across all Major devices: Windows, Mac, Android, iPhone and Internet browsers. It’s translated into 20 languages and to keep their customers even more fulfilled, they also offer reports that track the quality of your customer service.
Concerning the Plan, The entire site looks very nice and that I may even say that UX doesn’t lack in that section. There’s 1 thing which confused me when I was on the primary site , I clicked on the conversation window three times, before I realized I need to click exactly on”Chat with us. We are online!” prompt. That might have been done simpler. The excellent news is that if I needed something, there was always someone online discussion!
The wrap-up of JivoChat
JivoChat is a good Looking solution that does its own job. For companies who’re searching for a standard live chat solution, it truly does come for a reasonable price.
But don’t take (only) my Word for it! Do Some Research, try it out and see if it works for you — Maybe you’re in the market for a bigger solution or maybe it’ll be just perfect For you? I believe that they’re really good in what they provide, and I think They’ll be scaling and providing other plans using a wider range of attributes To meet their future customers. Mobile Chat Apps Free Download