Overview Mobile Chatting Software Free Download
Let Us Begin with JivoChat’s home page. As a major fan of green and all that’s linked to character, a foliage over their emblem and green backdrop instantly made me feel calm. Well playedJivoChat! Mobile Chatting Software Free Download
Their main slogan is: “Turn your site visitors into paying clients with JivoChat.”
It is a free tool to help You monitor and speak with customers visiting your site, Facebook, Telegram, and Viber — most of that in real time. To start a journey on this live chat tool, all I must do is to click on the sign up free button.
I was asked about my Email, password and a Promo code. I didn’t have some, but I assume this is what potential clients like best: reductions!
What I enjoyed about the Signing up procedure is I could see how many measures are nonetheless left. Here’s a fast preview of the previous measure, installing your JivoChat code.
Once I signed up, I Installed the desktop application and I must say that it is quite neat. There is the Inbox part, accessible in the program’s sidebar — there land all the incoming requests from the clients. Then, we have a section Chats, where you can see your current discussions. It looks like this:
When conversing with your Customers you can quickly check their information this convenient little attribute is put on the correct and it is useful when targeting your customers’ needs. What’s more, below we have website visitors section, informing us about each the folks on our website.
Speaking of traffic on Your website — the”invitation to talk” attribute is available only in the Professional Version. It supplies you with a vast range of alternatives for pop up invitations.
I like the snippet option Included in the application. It allows you to find out exactly what a user authors to you before he or she sends it. It creates responding to your customers’ queries much faster.
Also, when a Visitors write a message, a broker get the little pop up on the right underside, asking if they want to chat, fast reply or dismiss (which, naturally, you should not do! ) .
JivoChat offers two Pricing plans. The basic model costs nothing. It is permanently free and it comprises up to five agents. It offers customizable conversation in 20 languages, different programs (including mobile and desktop ) and 24”7customer support.
Another plan is a Professional Version: for $10/agent a month if billed yearly. It gives much more features. Have a look at the screenshot below:
JivoChat comes in a fair Price. I figure, the only thing that’s missing is that it’s not very scalable. You have only two strategies: one is very basic and the other one may not be enough if you are working with enterprises businesses. However, as always, it all depends on your needs. Mobile Chatting Software Free Download
A Wonderful addition that they Offer is that which they call a Callback attribute. What it really does is that people can leave you their amount and you can call them back at your first convenience. On their website they’re saying:”Chat is convenient for delicately accompanying clients on the site, and instant callbacks are perfect for actively completing transactions.”
It also works when nobody Is available online discussion. You may easily get back in contact with your potential leads later.
JivoChats is integrated Using Facebook Messenger, so the client can get your responds right to their Facebook. In regards to you as a broker, Jivo will not force you to change between the programs to reply. All messages out of social networks look directly in the JivoChat desktop and/or cellular program.
Another of their Additions is the Mobile SDK, which allows you to add live chat support to your Android and iOS native programs. If your customers are spending a lot of time browsing through your shop on cellular, they will definitely find it very convenient.
In case that’s not sufficient, They are throwing an API for programmers, that’s the whole documentation programmers can utilize if they want to integrate JivoChat using their own app or CRM solution.
JivoChat do not have a lot Of integrations yet but they have been on the market just for 4 decades — and this thing takes time and resources.
They provide basic Integrations for both medium and small companies. For example: WordPress, Drupal, Joomla, Magento, Opencart, PrestaShop and Google Analytics.
Recently, they have Integrated with Shopify, which is a fantastic news for all e-commerce companies. It merely proves JivoChat keeps growing and, more importantly, their growth is dictated by their customers’ demand.
JivoChat works across all Major devices: Windows, Mac, Android, iPhone and Internet browsers. It’s translated into 20 languages and also to keep their clients even more fulfilled, they also supply reports that monitor the level of your customer services.
In terms of the design, The entire website looks very nice and I may even say that UX does not lack in that section. There’s one thing which confused me though: when I had been on the main website, I clicked on the chat window three days, before I understood I want to click just on”Chat with us. We’re online!” prompt. That might have been done simpler. The great news is that if I needed something, there was always somebody online discussion!
The conclusion of JivoChat
JivoChat is a great Looking solution that does its own job. For businesses who are looking for a basic live chat option, it actually will come for a reasonable price.
But don’t take (only) my Word for this! Do Some Research, try it out and see if it works for you — Perhaps you’re in the market for a bigger solution or perhaps it is going to be just perfect For you? I think that they are Excellent in what they offer, and I think They will be scaling and supplying different programs with a larger range of attributes To meet their future clients. Mobile Chatting Software Free Download