Summary Mobile Live Chat Download
Let Us Begin with JivoChat’s home page. As a big fan of green and that’s connected to nature, a foliage over their logo and green backdrop immediately made me feel calm. Well playedJivoChat! Mobile Live Chat Download
Their main slogan is: “Turn your site visitors into paying customers with JivoChat.”
It is a free tool to help You track and talk to customers visiting your Website, Facebook, Telegram, and Viber — all of that in actual time. To begin a journey on this live chat tool, all I must do is to click on the sign up free button.
I was asked about my Email, password and also a Promo code. I didn’t have some, but I assume this is what prospective clients like best: reductions!
What I enjoyed about the Signing up procedure is I could see how many measures are still left. Here’s a quick preview of the previous measure, installing your JivoChat code.
After I signed up, I Installed the desktop application and I must say that it is very neat. There is the Inbox section, accessible from the program’s sidebar — there territory each the incoming requests from the clients. Then, we’ve got a section Chats, where you can view your current discussions. It looks like this:
When conversing with your Clients you can quickly check their data this convenient little feature is put on the correct and it is useful when targeting your clients’ needs. What is more, below we’ve website visitors section, telling us about each the people on our site.
Speaking of visitors Your website — the”invitation to chat” feature is available only in the Professional Version. It offers you a vast selection of alternatives for pop up invitations.
I like the snippet option Included in the program. It allows you to see what a user writers to you until he or she sends it. It creates responding to your customers’ queries much faster.
Additionally, when a Visitors compose a message, a broker get the little pop up on the perfect underside, asking if they want to chat, quick reply or ignore (which, naturally, you shouldn’t do! ) .
JivoChat offers two Pricing plans. The basic version costs nothing. It’s permanently free and it comprises up to 5 agents. It provides customizable conversation in 20 languages, different apps (including desktop and mobile) and 24”7client support.
The other plan is a Professional Version: for $10/agent a month if billed yearly. It gives much more features. Have a look at the screenshot below:
JivoChat comes at a fair Price. I guess, the only thing that is missing is that it’s not very scalable. You’ve only two plans: one is very basic and the other one may be insufficient if you are working with enterprises businesses. But, as always, it all depends on your needs. Mobile Live Chat Download
A Wonderful addition that they Provide is that which they call a Callback feature. What it does is that people can leave you their number and you can call them back at your first convenience. On their website they’re saying:”Chat is convenient for delicately accompanying clients on the website, and instant callbacks are ideal for actively completing transactions.”
It also works when nobody Is available online chat. You can easily get back in touch with your potential leads afterwards.
JivoChats is incorporated Using Facebook Messenger, so the customer can get your responds right to their Facebook. When it comes to you as a broker, Jivo won’t make you change between the apps to reply. All messages out of social networks look directly in the JivoChat desktop or cellular program.
Another of their Additions is your Mobile SDK, which allows you to add live chat service to your own Android and iOS native apps. If your clients are spending a lot of time browsing through your store on cellular, they will surely find it very convenient.
If that is not sufficient, They are throwing an API for programmers, which is the entire documentation developers can utilize if they want to incorporate JivoChat using their own app or CRM solution.
JivoChat do not have a lot Of integrations however but they have been on the industry only for 4 decades — and this thing takes time and resources.
They offer basic Integrations for both small and medium companies. For instance: WordPress, Drupal, Joomla, Magento, Opencart, PrestaShop and Google Analytics.
Lately, they have Incorporated with Shopify, which is a fantastic news for all e-commerce companies. It only proves JivoChat keeps growing and, what’s more, their expansion is dictated by their customers’ demand.
JivoChat works across all Major apparatus: Windows, Mac, Android, iPhone and Internet browsers. It’s translated into 20 languages and also to keep their customers even more satisfied, they also offer reports that monitor the level of your customer services.
Concerning the Plan, The whole website looks really nice and that I may also say that UX doesn’t lack in that section. There is one thing which confused me when I had been on the main site , I clicked on the chat window three days, until I understood I want to click just on”Chat with us. We are online!” prompt. That might have been done simpler. The great news is that whenever I needed something, there was always someone online discussion!
The verdict of JivoChat
JivoChat is a great Looking solution that does its own job. For businesses who’re searching for a standard live chat solution, it actually does come for a reasonable price.
But don’t take (just ) my Word for it! Do Some Research, try it out and see if it works for you — Perhaps you’re in the market to get a larger solution or perhaps it is going to be just perfect For you? I think that they’re really good in what they provide, and I think They will be scaling and supplying different programs using a larger selection of features To satisfy their future clients. Mobile Live Chat Download