Summary Mobile Store Website Templates Free Download
Let Us start with JivoChat’s home page. As a big fan of green and all that’s linked to character, a foliage over their emblem and green background immediately made me feel calm. Well playedJivoChat! Mobile Store Website Templates Free Download
Their main slogan is: “Turn your site traffic into paying clients with JivoChat.”
It is a free tool to help You track and speak with customers visiting your Website, Facebook, Telegram, and Viber — most that in real time. To begin a journey with this live chat instrument, all I have to do is to click on the sign button.
I had been asked about my Email, password and a Promo code. I didn’t have any, but I assume this is what potential customers like best: discounts!
What I liked about the Signing up process is that I could see just how many measures are still left. Following is a quick preview of the previous measure, installing your JivoChat code.
Once I signed up, I Installed the desktop program and I have to say that it is very neat. There’s the Inbox part, accessible in the program’s sidebar — there land each the incoming requests from the clients. Then, we have a segment invisibly, where you can view your current discussions. It looks like this:
When conversing with your Customers you can quickly check their information — this convenient little feature is put on the right and it’s useful when targeting your customers’ needs. What is more, below we’ve website visitors section, informing us about each of the people on our website.
Speaking of visitors on Your site — the”invitation to chat” feature is available only in the Professional Version. It offers you a wide selection of alternatives for pop up invitations.
I like the snippet alternative Included in the program. It permits you to find out what a user authors to you before he or she sends it. It makes responding to your clients’ queries much quicker.
Additionally, when a Visitors compose a message, a broker get the small pop up on the perfect underside, asking if they wish to chat, quick reply or dismiss (that, naturally, you shouldn’t do! ) .
JivoChat offers two Pricing plans. The basic version costs nothing. It’s forever free and it includes up to five agents. It offers customizable chat in 20 languages, different apps (including mobile and desktop ) and 24”7customer service.
Another plan is a Professional Version: for $10/agent a month if billed yearly. It gives much more features. Have a look at the screenshot below:
JivoChat comes at a fair Price. I figure, the only thing that’s missing is that it is not very scalable. You have just two strategies: one is quite basic and another one may be insufficient if you’re working with enterprises businesses. However, as always, it all depends on what you require. Mobile Store Website Templates Free Download
A Wonderful addition that they Offer is that which they call a Callback attribute. What it really does is that people could leave you their number and you’ll be able to call them back at your earliest convenience. On their website they’re stating:”Chat is convenient for delicately accompanying customers on the site, and immediate callbacks are ideal for actively completing transactions.”
Additionally, it works when nobody Is available online discussion. You can easily get back in contact with your possible leads afterwards.
JivoChats is incorporated Using Facebook Messenger, which means the client can get your responds right for their Facebook. In regards to you as a broker, Jivo won’t force you to change between the apps to reply. All messages from social networks appear right in the JivoChat desktop or mobile app.
Another of their Additions is the Mobile SDK, which lets you add live chat support to your Android and iOS native programs. If your clients are spending a lot of time browsing through your shop on cellular, they will surely find it rather convenient.
If that is not sufficient, They’re throwing an API for programmers, that’s the entire documentation developers can use if they would like to incorporate JivoChat with their own program or CRM solution.
JivoChat don’t have a great deal Of integrations however but they’ve been on the industry only for 4 years — and this matter takes time and resources.
They provide basic Integrations for both medium and small companies. For example: WordPress, Drupal, Joomla, Magento, Opencart, PrestaShop and Google Analytics.
Lately, they’ve Incorporated with Shopify, which is a great news for all e-commerce companies. It only proves JivoChat keeps evolving and, more importantly, their expansion is dictated by their customers’ demand.
JivoChat works across all Major apparatus: Windows, Mac, Android, iPhone and Web browsers. It is translated into 20 languages and also to keep their customers even more satisfied, they also offer reports which monitor the level of your customer services.
Concerning the design, The entire site looks really nice and that I may also say that UX does not lack in that section. There’s one thing which confused me though: when I had been on the primary site , I clicked on the chat window three times, until I understood I want to click exactly on”Chat with us. We are online!” prompt. That could have been done simpler. The great news is that if I needed something, there was always somebody online chat!
The verdict of JivoChat
JivoChat is a great Looking solution that does its own job. For businesses who are looking for a standard live chat solution, it actually does come for a fair price.
But don’t take (just ) my Word for it! Do a little research, try it out and see if it works for you — Perhaps you’re in the market for a bigger solution or maybe it is going to be just perfect For you? I think that they are Excellent in what they offer, and I believe They’ll be scaling and supplying other programs with a larger selection of features To meet their future customers. Mobile Store Website Templates Free Download