Introduction My Facebook Visitors List
Let’s start with JivoChat’s home page. As a big fan of green and all that’s connected to character, a leaf above their emblem and green background instantly made me feel calm. Well playedJivoChat! My Facebook Visitors List
Their main slogan is: “Turn your site visitors into paying clients with JivoChat.”
It’s a free tool to help You track and talk to clients visiting your Website, Facebook, Telegram, and Viber — all that in actual time. To start a journey on this live chat tool, all I must do is to click on the sign up free button.
I had been asked about my Email, password and also a Promo code. I didn’t have some, but I assume this is what potential customers like best: reductions!
What I liked about the Signing up procedure is that I could see how many steps are nonetheless left. Here’s a quick preview of the last measure, installing your JivoChat code.
Once I signed up, I Installed the desktop application and I must say that it’s very neat. There is the Inbox section, available in the app’s sidebar — there territory each the incoming requests from the customers. Then, we’ve got a segment invisibly, where you can see your existing conversations. It looks like this:
When conversing with your Clients you can quickly check their data this convenient little feature is placed on the correct and it’s useful when targeting your customers’ needs. What’s more, below we have site visitors section, telling us about each the people on our site.
Speaking of traffic on Your site — the”invitation to talk” feature is available only in the Professional Version. It supplies you with a vast selection of options for pop up invitations.
I like the snippet option Included in the application. It allows you to see exactly what a user authors to you until he or she sends it. It makes responding to your clients’ queries much quicker.
Also, when a Visitors write a message, a broker get the little pop up on the right bottom, asking if they wish to chat, quick reply or ignore (that, naturally, you shouldn’t do! ) .
JivoChat offers two Pricing plans. The basic version costs nothing. It’s forever free and it comprises up to five agents. It offers customizable chat in 20 languages, various programs (including desktop and mobile) and 24”7customer support.
Another plan is a Professional Version: for $10/agent per month if billed yearly. It gives more features. Take a look at the screenshot below:
JivoChat comes in a fair Cost. I figure, the one thing that is missing is that it’s not very scalable. You have only two plans: one is quite basic and the other one might not be enough if you are working with enterprises businesses. But, as always, it all depends on what you require. My Facebook Visitors List
A nice addition that they Offer is that which they call a Callback feature. What it really does is that visitors can leave you their number and you can call them back at your first convenience. On their website they are stating:”Chat is convenient for accompanying clients on the site, and instant callbacks are perfect for actively completing transactions.”
Additionally, it works when nobody Is available online chat. You may easily get back in touch with your potential leads later.
JivoChats is integrated With Facebook Messenger, so the client can get your responds right for their Facebook. In regards to you as a broker, Jivo won’t force you to switch between the apps to answer. All messages from social networks appear right in the JivoChat desktop or cellular program.
Another of the Additions is the Mobile SDK, which allows you to add live chat service to your own Android and iOS native programs. If your customers are spending a great deal of time browsing through your shop on cellular, they will surely find it rather convenient.
If that’s not sufficient, They’re throwing an API for programmers, that’s the whole documentation developers can use if they want to integrate JivoChat with their own app or CRM solution.
JivoChat do not have a great deal Of integrations yet but they have been on the market only for 4 years — and this matter takes resources and time.
They provide basic Integrations for both medium and small companies. For instance: WordPress, Drupal, Joomla, Magento, Opencart, PrestaShop and Google Analytics.
Recently, they’ve Incorporated with Shopify, which is a fantastic news for all e-commerce companies. It only proves JivoChat keeps evolving and, what’s more, their expansion is dictated by their clients’ demand.
JivoChat works across all Major apparatus: Windows, Mac, Android, iPhone and Web browsers. It is translated into 20 languages and also to keep their clients even more satisfied, they also supply reports which monitor the level of your customer services.
Concerning the Plan, The whole website looks really nice and I may even say that UX does not lack in that department. There is one thing that confused me though: when I was on the main site I clicked on the chat window three times, before I realized that I need to click just on”Chat with us. We’re online!” prompt. That might have been done simpler. The excellent news is that if I wanted something, there was always somebody online discussion!
The wrap-up of JivoChat
JivoChat is a good Looking solution that does its job. For companies who are searching for a basic live chat option, it actually will come for a reasonable price.
But do not take (only) my Word for it! Do a little research, try it out and see if it works for you — Perhaps you’re in the market for a larger solution or maybe it’ll be just perfect For you? I think that they are Excellent in what they offer, and I think They will be scaling and providing other programs with a larger range of features To satisfy their future customers. My Facebook Visitors List