Overview No Signup Chat
Let’s start with JivoChat’s home page. As a big fan of green and all that’s connected to nature, a foliage over their emblem and green backdrop instantly made me feel calm. Well played, JivoChat! No Signup Chat
Their main slogan is: “Turn your site visitors into paying clients with JivoChat.”
It’s a free tool to help You monitor and talk to clients visiting your Website, Facebook, Telegram, and Viber — most of that in real time. To begin a journey on this live chat tool, all I must do is to click on the sign up free button.
I had been asked about my Email, password and a Promo code. I didn’t have some, but I presume this is what potential customers like best: discounts!
What I liked about the Signing up process is I could see just how many steps are still left. Here’s a quick preview of the previous measure, installing your JivoChat code.
Once I signed up, I Installed the desktop application and I have to say that it’s quite neat. There is the Inbox part, accessible from the program’s sidebar — there territory each of the incoming requests from your clients. Then, we’ve got a section Chats, where you are able to see your current discussions. It looks like this:
When chatting with your Customers you can quickly check their information this convenient little attribute is put on the correct and it’s invaluable when targeting your customers’ needs. What’s more, below we have website visitors section, telling us about all of the people on our site.
Speaking of traffic on Your site — the”invitation to chat” feature is available only in the Professional Version. It supplies you with a wide range of alternatives for pop up invitations.
I like the snippet option Included in the program. It permits you to find out exactly what a user authors to you before he or she sends it. It makes responding to your customers’ queries much quicker.
Additionally, when a Visitors write a message, an agent get the small pop up on the right underside, asking if they want to chat, quick reply or dismiss (that, of course, you shouldn’t do! ) .
JivoChat offers two Pricing plans. The basic version costs nothing. It is permanently free and it comprises up to 5 agents. It provides customizable conversation in 20 languages, different apps (including mobile and desktop ) and 24”7client service.
The other strategy is a Professional Version: for $10/agent per month if billed annually. It gives more features. Have a look at the screenshot below:
JivoChat comes in a fair Price. I figure, the only thing that’s missing is that it’s not very scalable. You’ve just two strategies: one is quite basic and the other one may be insufficient if you are working with partnerships businesses. But, as always, it all depends on your needs. No Signup Chat
A nice addition that they Offer is what they call a Callback attribute. What it really does is that visitors can leave you their number and you’ll be able to call them back at your first convenience. On their site they’re stating:”Chat is convenient for accompanying clients on the site, and instant callbacks are ideal for actively completing transactions.”
Additionally, it works when nobody Is available online discussion. You may easily get back in touch with your possible leads later.
JivoChats is integrated Using Facebook Messenger, which means the customer can receive your responds right to their Facebook. When it comes to you as an agent, Jivo will not make you switch between the apps to answer. All messages out of social networks look right in the JivoChat desktop and/or mobile program.
Another of the Additions is the Mobile SDK, which allows you to add live chat service to your Android and iOS native apps. If your clients are spending a great deal of time browsing through your shop on cellular, they will definitely find it rather convenient.
If that is not sufficient, They’re throwing an API for programmers, which is the whole documentation programmers can use if they want to incorporate JivoChat using their own program or CRM solution.
JivoChat do not have a lot Of integrations however but they have been on the market just for 4 years — and this thing takes time and resources.
They offer basic Integrations for both small and medium businesses. For example: WordPress, Drupal, Joomla, Magento, Opencart, PrestaShop and Google Analytics.
Lately, they have Integrated with Shopify, which is a fantastic news for all e-commerce companies. It only proves JivoChat keeps evolving and, more importantly, their growth is dictated by their customers’ demand.
JivoChat works across all Major devices: Windows, Mac, Android, iPhone and Internet browsers. It’s translated into 20 languages and also to keep their clients even more satisfied, they also supply reports which track the level of your customer service.
Concerning the Plan, The entire website looks really nice and I may even say that UX doesn’t lack in that section. There is 1 thing that confused me when I had been on the main site , I clicked on the conversation window three days, before I realized that I want to click just on”Chat with us. We’re online!” prompt. That might have been done simpler. The excellent news is that if I needed something, there was always someone on discussion!
The verdict of JivoChat
JivoChat is a great Looking alternative that does its job. For businesses who’re searching for a basic live chat solution, it actually will come for a reasonable price.
But don’t take (just ) my Word for it! Do a little research, try it out and see if it works for you — Perhaps you’re in the market for a bigger solution or maybe it’ll be just perfect For you? I think that they are really good in what they offer, and I believe They’ll be scaling and providing other plans using a wider selection of attributes To satisfy their future clients. No Signup Chat