Introduction One Page Sales Website
Let Us Begin with JivoChat’s home page. As a major fan of green and all that’s connected to nature, a foliage over their emblem and green backdrop instantly made me feel calm. Well playedJivoChat! One Page Sales Website
Their main slogan is: “Turn your website visitors into paying clients with JivoChat.”
It’s a free tool to help You monitor and speak with clients visiting your site, Facebook, Telegram, and Viber — all that in real time. To start a journey with this live chat instrument, all I must do is to click on the sign up free button.
I had been asked about my Email, password and a Promo code. I didn’t have any, but I assume this is what potential clients like best: reductions!
What I enjoyed about the Signing up process is that I could see how many steps are still left. Here’s a fast preview of the previous step, installing your JivoChat code.
Once I signed up, I Installed the desktop application and I must say that it’s quite neat. There’s the Inbox section, available in the app’s sidebar — there land all of the incoming requests from your clients. Then, we have a section Chats, where you can view your existing conversations. It looks like this:
When chatting with your Customers you can immediately check their information — this handy little attribute is placed on the correct and it is invaluable when targeting your clients’ needs. What’s more, below we’ve site visitors section, informing us about each the folks on our website.
Speaking of visitors Your website — the”invitation to chat” feature is available only in the Professional Version. It supplies you with a vast selection of options for pop up invitations.
I like the snippet alternative Included in the application. It allows you to see exactly what a user writers to you until he or she sends it. It creates responding to your clients’ queries much faster.
Also, when a Visitors write a message, an agent get the small pop up on the perfect bottom, asking if they want to chat, fast reply or dismiss (that, of course, you should not do! ) .
JivoChat provides two Pricing plans. The basic model costs nothing. It’s permanently free and it includes up to five agents. It offers customizable conversation in 20 languages, various programs (including desktop and mobile) and 24”7customer support.
The other strategy is a Professional Version: for $10/agent a month if billed yearly. It gives much more features. Have a look at the screenshot below:
JivoChat comes in a fair Price. I figure, the one thing that’s missing is that it’s not very scalable. You have just two plans: one is very basic and the other one may not be enough if you’re working with enterprises businesses. But, as always, it all depends on your needs. One Page Sales Website
A nice addition that they Offer is that which they call a Callback attribute. What it does is that people can leave you their number and you’ll be able to call them back at your first convenience. On their site they are stating:”Chat is suitable for delicately accompanying clients on the website, and immediate callbacks are ideal for actively completing trades”
Additionally, it works when nobody Is available online discussion. You can easily get back in touch with your possible leads later.
JivoChats is incorporated With Facebook Messenger, which means the customer can receive your responds right for their Facebook. In regards to you as an agent, Jivo won’t force you to change between the apps to answer. All messages out of social networks appear directly in the JivoChat desktop or cellular app.
Another of their Additions is your Mobile SDK, which allows you to add live chat support to your own Android and iOS native apps. If your customers are spending a great deal of time browsing through your store on cellular, they will definitely find it very convenient.
In case that is not enough, They’re throwing an API for developers, which is the whole documentation programmers can use if they want to incorporate JivoChat with their own program or CRM solution.
JivoChat don’t have a great deal Of integrations yet but they’ve been on the industry just for 4 decades — and this matter takes time and resources.
They offer basic Integrations for both small and medium businesses. For example: WordPress, Drupal, Joomla, Magento, Opencart, PrestaShop and Google Analytics.
Recently, they’ve Integrated with Shopify, which is a great news for all e-commerce businesses. It merely proves JivoChat keeps growing and, more importantly, their growth is dictated by their customers’ demand.
JivoChat works across all Important devices: Windows, Mac, Android, iPhone and Internet browsers. It is translated into 20 languages and also to keep their customers even more fulfilled, they also supply reports that monitor the quality of your customer service.
In terms of the design, The entire site looks very nice and that I can even say that UX doesn’t lack in that section. There’s 1 thing which confused me though: when I had been on the main site , I clicked on the chat window three times, before I realized I want to click exactly on”Chat with us. We’re online!” prompt. That could have been done smoother. The great news is that whenever I needed something, there was always somebody on discussion!
The verdict of JivoChat
JivoChat is a good Looking alternative that does its job. For businesses who’re searching for a basic live chat solution, it actually does come for a reasonable price.
But do not take (only) my Word for it! Do Some Research, try it out and see if it works for you — Perhaps you’re in the market for a bigger solution or maybe it’ll be just perfect For you? I believe that they are really good in what they offer, and I think They will be scaling and providing different programs with a larger range of features To satisfy their future clients. One Page Sales Website