Overview One Page Shopping Cart Template
Let’s start with JivoChat’s home page. As a major fan of green and all that’s connected to character, a leaf above their logo and green backdrop immediately made me feel calm. Well played, JivoChat! One Page Shopping Cart Template
Their main slogan is: “Turn your site traffic into paying clients with JivoChat.”
It’s a free tool to help You track and talk to clients visiting your Website, Facebook, Telegram, and Viber — most of that in actual time. To begin a journey with this live chat tool, all I must do is to click on the sign up free button.
I had been asked about my Email, password and a Promo code. I didn’t have any, but I presume this is what potential customers like best: discounts!
What I liked about the Signing up procedure is that I could see just how many steps are nonetheless left. Here’s a fast preview of the previous step, installing your JivoChat code.
Once I signed up, I Installed the desktop program and I must say that it is very neat. There is the Inbox part, accessible in the app’s sidebar — there territory each the incoming requests from your customers. Then, we’ve got a segment invisibly, where you are able to view your existing conversations. It looks like this:
When conversing with your Clients you can immediately check their information — this handy little feature is placed on the right and it’s useful when targeting your clients’ needs. What’s more, below we’ve site visitors department, telling us about each the folks on our website.
Speaking of traffic Your website — the”invitation to talk” attribute is available only in the Professional Version. It supplies you with a wide selection of alternatives for pop up invitations.
I like the snippet option Included in the application. It allows you to see what a user writers to you until he or she sends it. It creates responding to your clients’ queries much quicker.
Also, when a Visitors compose a message, an agent get the little pop up on the right underside, asking if they want to chat, quick reply or dismiss (which, naturally, you should not do! ) .
JivoChat offers two Pricing plans. The basic model costs nothing. It’s forever free and it comprises up to five agents. It offers customizable chat in 20 languages, different apps (including mobile and desktop ) and 24”7client support.
The other plan is a Professional Version: for $10/agent a month if billed yearly. It offers much more features. Have a look at the screenshot below:
JivoChat comes at a fair Price. I figure, the one thing that is missing is that it is not very scalable. You’ve just two plans: one is very basic and another one might not be enough if you are working with enterprises businesses. But, as always, it all depends on what you require. One Page Shopping Cart Template
A nice addition that they Provide is what they call a Callback feature. What it really does is that visitors can leave you their number and you’ll be able to call them back at your first convenience. On their site they’re saying:”Chat is suitable for delicately accompanying customers on the website, and instant callbacks are ideal for actively completing transactions.”
Additionally, it works when nobody Is available online chat. You may easily get back in touch with your possible leads later.
JivoChats is integrated Using Facebook Messenger, which means the client can receive your responds right for their Facebook. When it comes to you as an agent, Jivo won’t make you change between the programs to answer. All messages out of social networks appear directly in the JivoChat desktop or mobile app.
Another of the Additions is the Mobile SDK, which allows you to add live chat service to your Android and iOS native apps. If your customers are spending a lot of time searching through your store on cellular, they will definitely find it rather convenient.
In case that’s not sufficient, They are throwing an API for developers, which is the entire documentation programmers can use if they want to integrate JivoChat with their own program or CRM solution.
JivoChat don’t have a great deal Of integrations yet but they have been on the industry just for 4 years — and this matter takes resources and time.
They offer basic Integrations for both medium and small companies. For example: WordPress, Drupal, Joomla, Magento, Opencart, PrestaShop and Google Analytics.
Lately, they’ve Incorporated with Shopify, which is a great news for all e-commerce businesses. It merely proves JivoChat keeps evolving and, more importantly, their growth is dictated by their clients’ demand.
JivoChat works across all Major devices: Windows, Mac, Android, iPhone and Internet browsers. It’s translated into 20 languages and also to keep their clients even more fulfilled, they also offer reports which track the level of your customer service.
Concerning the Plan, The whole site looks very nice and that I may even say that UX doesn’t lack in that section. There is 1 thing which confused me when I was on the primary websiteI clicked on the conversation window three times, until I realized that I need to click just on”Chat with us. We’re online!” prompt. That might have been done simpler. The great news is that if I wanted something, there was always someone online chat!
The wrap-up of JivoChat
JivoChat is a great Looking alternative that does its own job. For companies who are searching for a basic live chat solution, it truly will come for a reasonable price.
But do not take (just ) my Word for this! Do a little research, try it out and see if it works for you — Perhaps you’re in the market for a larger solution or perhaps it’ll be just perfect For you? I believe that they are Excellent in what they offer, and I think They’ll be scaling and providing different programs with a larger selection of attributes To satisfy their future customers. One Page Shopping Cart Template