Overview Online Sales Sites Other Than Ebay
Let Us Begin with JivoChat’s home page. As a big fan of green and all that’s connected to nature, a leaf above their emblem and green background instantly made me feel calm. Well played, JivoChat! Online Sales Sites Other Than Ebay
Their main slogan is: “Turn your website visitors into paying clients with JivoChat.”
It is a free tool to help You track and speak with clients visiting your Website, Facebook, Telegram, and Viber — all that in actual time. To begin a journey on this live chat instrument, all I have to do is to click on the sign up free button.
I had been asked about my Email, password and a Promo code. I didn’t have any, but I assume this is what prospective clients like best: discounts!
What I liked about the Signing up process is I could see just how many measures are still left. Following is a fast preview of the last step, installing your JivoChat code.
After I signed up, I Installed the desktop application and I have to say that it’s quite neat. There is the Inbox section, available from the app’s sidebar — there territory all of the incoming requests from your customers. Then, we’ve got a segment invisibly, where you can view your current conversations. It looks like this:
When conversing with your Customers you can quickly check their data — this handy little attribute is placed on the right and it is invaluable when targeting your customers’ needs. What is more, below we have website visitors department, informing us about each of the folks on our website.
Speaking of traffic on Your site — the”invitation to talk” attribute is available only in the Professional Version. It supplies you with a wide selection of options for pop up invitations.
I like the snippet alternative Included in the program. It permits you to see exactly what a user authors to you before he or she sends it. It creates responding to your clients’ queries much faster.
Also, when a Visitors compose a message, an agent get the small pop up on the perfect bottom, asking if they want to chat, quick answer or dismiss (that, naturally, you should not do! ) .
JivoChat provides two Pricing plans. The basic version costs nothing. It is forever free and it includes up to five agents. It offers customizable chat in 20 languages, various programs (including desktop and mobile) and 24”7customer service.
Another plan is a Professional Version: for $10/agent per month if billed annually. It gives more features. Have a look at the screenshot below:
JivoChat comes in a fair Cost. I figure, the one thing that is missing is that it is not very scalable. You’ve just two plans: one is quite basic and the other one may not be enough if you’re working with partnerships businesses. But, as always, it all depends on your needs. Online Sales Sites Other Than Ebay
A Wonderful addition that they Offer is what they call a Callback attribute. What it does is that people could leave you their amount and you’ll be able to call them back at your earliest convenience. On their website they are stating:”Chat is suitable for delicately accompanying customers on the site, and instant callbacks are ideal for actively completing transactions.”
Additionally, it works when nobody Is available online chat. You can easily get back in touch with your potential leads afterwards.
JivoChats is integrated With Facebook Messenger, which means the customer can get your responds right for their Facebook. In regards to you as an agent, Jivo will not make you change between the apps to reply. All messages from social networks look right in the JivoChat desktop and/or cellular app.
Another of the Additions is the Mobile SDK, which allows you to add live chat service to your Android and iOS native apps. If your clients are spending a lot of time browsing through your shop on mobile, they will surely find it very convenient.
In case that is not sufficient, They’re throwing an API for developers, that’s the whole documentation developers can use if they would like to incorporate JivoChat using their own app or CRM solution.
JivoChat don’t have a lot Of integrations yet but they have been on the industry just for 4 years — and this matter takes resources and time.
They offer basic Integrations for both medium and small companies. For instance: WordPress, Drupal, Joomla, Magento, Opencart, PrestaShop and Google Analytics.
Lately, they have Integrated with Shopify, which is a fantastic news for all e-commerce businesses. It merely proves JivoChat keeps evolving and, more importantly, their expansion is ordered by their customers’ demand.
JivoChat works across all Major devices: Windows, Mac, Android, iPhone and Internet browsers. It is translated into 20 languages and also to keep their clients even more satisfied, they also offer reports which monitor the level of your customer service.
Concerning the Plan, The whole site looks really nice and that I can also say that UX does not lack in that department. There’s 1 thing that confused me when I was on the primary website, I clicked on the conversation window three times, until I realized that I want to click just on”Chat with us. We’re online!” prompt. That could have been done smoother. The excellent news is that whenever I needed something, there was always somebody on discussion!
The wrap-up of JivoChat
JivoChat is a great Looking solution that does its own job. For businesses who’re searching for a basic live chat option, it actually does come for a reasonable price.
But do not take (just ) my Word for it! Do a little research, try it out and see if it works for you — Maybe you’re in the market for a bigger solution or perhaps it is going to be just perfect For you? I believe that they are Excellent in what they offer, and I believe They’ll be scaling and supplying different plans with a wider range of attributes To satisfy their future customers. Online Sales Sites Other Than Ebay