Overview Online Shopping Website Templates Free Download
Let’s Begin with JivoChat’s home page. As a major fan of green and that’s linked to nature, a leaf above their emblem and green backdrop immediately made me feel calm. Well playedJivoChat! Online Shopping Website Templates Free Download
Their main slogan is: “Turn your website visitors into paying customers with JivoChat.”
It’s a free tool to help You track and speak with clients visiting your Website, Facebook, Telegram, and Viber — most that in real time. To start a journey with this live chat tool, all I have to do is to click on the sign button.
I had been asked about my Email, password and also a Promo code. I didn’t have any, but I assume this is what potential clients like best: reductions!
What I enjoyed about the Signing up procedure is that I could see how many steps are nonetheless left. Here’s a fast preview of the last measure, installing your JivoChat code.
Once I signed up, I Installed the desktop program and I must say that it’s very neat. There’s the Inbox part, available in the app’s sidebar — there territory all the incoming requests from your clients. Then, we have a segment invisibly, where you can view your existing conversations. It looks like this:
When conversing with your Customers you can immediately check their data this handy little attribute is placed on the correct and it’s invaluable when targeting your customers’ needs. What is more, below we have site visitors department, informing us about all the folks on our site.
Speaking of traffic Your website — the”invitation to chat” attribute is available only in the Professional Version. It supplies you with a vast range of options for pop up invitations.
I like the snippet alternative Included in the application. It allows you to find out exactly what a user writers to you until he or she sends it. It makes responding to your customers’ queries much quicker.
Additionally, when a Visitors compose a message, a broker get the little pop up on the perfect bottom, asking if they wish to chat, quick reply or ignore (that, naturally, you should not do! ) .
JivoChat provides two Pricing plans. The basic model costs nothing. It is permanently free and it includes up to five agents. It provides customizable chat in 20 languages, different programs (including desktop and mobile) and 24”7client service.
The other plan is a Professional Version: for $10/agent a month if billed annually. It offers more features. Have a look at the screenshot below:
JivoChat comes at a fair Cost. I guess, the only thing that is missing is that it’s not very scalable. You’ve only two plans: one is very basic and another one might not be enough if you’re working with enterprises businesses. However, as always, it all depends on what you require. Online Shopping Website Templates Free Download
A Wonderful addition that they Provide is what they call a Callback feature. What it does is that people could leave you their amount and you can call them back at your first convenience. On their site they’re stating:”Chat is convenient for delicately accompanying clients on the website, and immediate callbacks are perfect for actively completing trades”
Additionally, it works when nobody Is available online discussion. You may easily get back in touch with your possible leads afterwards.
JivoChats is incorporated With Facebook Messenger, so the client can get your responds right for their Facebook. When it comes to you as an agent, Jivo will not force you to switch between the programs to answer. All messages out of social networks appear directly in the JivoChat desktop or mobile program.
Another of their Additions is your Mobile SDK, which lets you add live chat service to your own Android and iOS native programs. If your customers are spending a great deal of time searching through your store on cellular, they will surely find it rather convenient.
If that’s not enough, They’re throwing an API for programmers, which is the whole documentation programmers can use if they want to incorporate JivoChat using their own program or CRM solution.
JivoChat do not have a lot Of integrations however but they’ve been on the market just for 4 years — and this matter takes resources and time.
They offer basic Integrations for both medium and small companies. For example: WordPress, Drupal, Joomla, Magento, Opencart, PrestaShop and Google Analytics.
Lately, they have Incorporated with Shopify, which is a great news for all e-commerce businesses. It only proves JivoChat keeps growing and, what’s more, their expansion is dictated by their clients’ demand.
JivoChat works across all Major apparatus: Windows, Mac, Android, iPhone and Web browsers. It is translated into 20 languages and also to keep their customers even more satisfied, they also supply reports which track the level of your customer services.
In terms of the Plan, The entire site looks very nice and that I may even say that UX does not lack in that section. There is 1 thing which confused me though: when I had been on the primary websiteI clicked on the chat window three days, until I realized I want to click just on”Chat with us. We’re online!” prompt. That might have been done simpler. The excellent news is that whenever I wanted something, there was always someone online chat!
The conclusion of JivoChat
JivoChat is a great Looking solution that does its job. For companies who’re looking for a basic live chat option, it truly does come for a reasonable price.
But don’t take (only) my Word for this! Do Some Research, try it out and see if it works for you — Maybe you’re in the market for a larger solution or perhaps it is going to be just perfect For you? I believe that they are really good in what they offer, and I believe They’ll be scaling and providing different programs with a wider range of attributes To satisfy their future customers. Online Shopping Website Templates Free Download