Overview Opencart Footer Module
Let Us Begin with JivoChat’s home page. As a big fan of green and that’s connected to character, a leaf above their emblem and green background instantly made me feel calm. Well playedJivoChat! Opencart Footer Module
Their main slogan is: “Turn your site traffic into paying customers with JivoChat.”
It’s a free tool to help You monitor and speak with customers visiting your Website, Facebook, Telegram, and Viber — most of that in actual time. To start a journey on this live chat instrument, all I must do is to click on the sign up free button.
I was asked about my Email, password and also a Promo code. I didn’t have some, but I presume this is what potential clients like best: discounts!
What I enjoyed about the Signing up procedure is I could see how many steps are nonetheless left. Here’s a quick preview of the last measure, installing your JivoChat code.
After I signed up, I Installed the desktop application and I must say that it’s very neat. There’s the Inbox part, available in the program’s sidebar — there land each of the incoming requests from your clients. Then, we’ve got a section Chats, where you are able to see your current conversations. It looks like this:
When conversing with your Clients you can quickly check their information — this convenient little feature is placed on the right and it is useful when targeting your customers’ needs. What is more, below we have site visitors department, telling us about each of the people on our site.
Speaking of visitors on Your site — the”invitation to talk” feature is available only in the Professional Version. It supplies you with a vast selection of options for pop up invitations.
I like the snippet option Included in the application. It allows you to find out exactly what a user authors to you before he or she sends it. It creates responding to your clients’ queries much faster.
Also, when a Visitors compose a message, a broker get the little pop up on the right underside, asking if they want to chat, quick answer or ignore (that, of course, you should not do! ) .
JivoChat provides two Pricing plans. The basic model costs nothing. It’s forever free and it comprises up to 5 agents. It provides customizable chat in 20 languages, various programs (including mobile and desktop ) and 24”7customer service.
The other strategy is a Professional Version: for $10/agent a month if billed annually. It gives much more features. Take a look at the screenshot below:
JivoChat comes in a fair Cost. I figure, the one thing that is missing is that it’s not very scalable. You have just two strategies: one is very basic and the other one may not be enough if you’re working with enterprises businesses. However, as always, it all depends on what you require. Opencart Footer Module
A Wonderful addition that they Provide is what they call a Callback feature. What it does is that visitors could leave you their number and you can call them back at your earliest convenience. On their site they’re stating:”Chat is suitable for delicately accompanying clients on the site, and immediate callbacks are ideal for actively completing transactions.”
Additionally, it works when nobody Is available online chat. You can easily get back in contact with your possible leads later.
JivoChats is incorporated Using Facebook Messenger, which means the customer can receive your responds right to their Facebook. In regards to you as a broker, Jivo won’t force you to switch between the apps to reply. All messages out of social networks appear directly in the JivoChat desktop and/or mobile app.
Another of the Additions is your Mobile SDK, which allows you to add live chat service to your own Android and iOS native programs. If your clients are spending a lot of time searching through your store on cellular, they will surely find it rather convenient.
In case that’s not sufficient, They are throwing an API for developers, which is the whole documentation programmers can utilize if they want to integrate JivoChat using their own program or CRM solution.
JivoChat don’t have a lot Of integrations yet but they have been on the market just for 4 decades — and this thing takes time and resources.
They offer basic Integrations for both medium and small companies. For instance: WordPress, Drupal, Joomla, Magento, Opencart, PrestaShop and Google Analytics.
Lately, they’ve Integrated with Shopify, which is a fantastic news for all e-commerce companies. It only proves JivoChat keeps growing and, more importantly, their growth is ordered by their clients’ demand.
JivoChat works across all Major devices: Windows, Mac, Android, iPhone and Internet browsers. It’s translated into 20 languages and to keep their clients even more fulfilled, they also supply reports which monitor the level of your customer service.
Concerning the Plan, The entire website looks really nice and I can also say that UX doesn’t lack in that department. There’s 1 thing that confused me when I had been on the main site I clicked on the chat window three days, before I realized I need to click just on”Chat with us. We are online!” prompt. That might have been done smoother. The excellent news is that whenever I wanted something, there was always someone online discussion!
The wrap-up of JivoChat
JivoChat is a great Looking alternative that does its job. For companies who are looking for a standard live chat option, it truly will come for a fair price.
But don’t take (just ) my Word for it! Do a little research, try it out and see if it works for you — Maybe you’re in the market to get a larger solution or perhaps it is going to be just perfect For you? I think that they are really good in what they provide, and I believe They’ll be scaling and providing other programs with a wider range of features To meet their future clients. Opencart Footer Module