Introduction Opencart Module Tutorial
Let Us Begin with JivoChat’s home page. As a major fan of green and that’s linked to nature, a foliage over their logo and green background immediately made me feel calm. Well playedJivoChat! Opencart Module Tutorial
Their main slogan is: “Turn your website traffic into paying customers with JivoChat.”
It’s a free tool to help You monitor and talk to clients visiting your site, Facebook, Telegram, and Viber — most of that in real time. To start a journey with this live chat instrument, all I have to do is to click on the sign up free button.
I had been asked about my Email, password and a Promo code. I didn’t have any, but I assume this is what prospective customers like best: reductions!
What I liked about the Signing up procedure is that I could see just how many measures are still left. Here’s a fast preview of the last measure, installing your JivoChat code.
Once I signed up, I Installed the desktop application and I must say that it is quite neat. There’s the Inbox section, available from the program’s sidebar — there land all the incoming requests from the clients. Then, we have a section Chats, where you can view your existing conversations. It looks like this:
When conversing with your Customers you can quickly check their data — this handy little attribute is put on the right and it is invaluable when targeting your customers’ needs. What is more, below we’ve site visitors section, informing us about each of the folks on our website.
Speaking of traffic on Your site — the”invitation to talk” feature is available only in the Professional Version. It offers you a wide range of alternatives for pop up invitations.
I like the snippet alternative Included in the application. It permits you to see exactly what a user authors to you before he or she sends it. It makes responding to your clients’ queries much quicker.
Also, when a Visitors compose a message, a broker get the small pop up on the right bottom, asking if they want to chat, fast answer or ignore (that, naturally, you shouldn’t do! ) .
JivoChat provides two Pricing plans. The basic version costs nothing. It is forever free and it comprises up to five agents. It offers customizable conversation in 20 languages, different apps (including mobile and desktop ) and 24”7client service.
The other plan is a Professional Version: for $10/agent a month if billed annually. It offers more features. Have a look at the screenshot below:
JivoChat comes in a fair Price. I guess, the one thing that’s missing is that it’s not very scalable. You’ve only two strategies: one is quite basic and the other one may not be enough if you are working with partnerships businesses. However, as always, it all depends on what you require. Opencart Module Tutorial
A nice addition that they Offer is that which they call a Callback attribute. What it really does is that people can leave you their number and you’ll be able to call them back at your first convenience. On their website they are saying:”Chat is convenient for delicately accompanying customers on the site, and instant callbacks are ideal for actively completing transactions.”
It also works when nobody Is available on discussion. You may easily get back in contact with your possible leads later.
JivoChats is incorporated With Facebook Messenger, so the client can get your responds right for their Facebook. When it comes to you as an agent, Jivo won’t force you to switch between the apps to answer. All messages from social networks appear directly in the JivoChat desktop or mobile program.
Another of their Additions is the Mobile SDK, which allows you to add live chat service to your own Android and iOS native programs. If your clients are spending a great deal of time searching through your store on mobile, they will surely find it rather convenient.
In case that is not sufficient, They’re throwing an API for developers, which is the entire documentation programmers can use if they want to incorporate JivoChat with their own program or CRM solution.
JivoChat don’t have a lot Of integrations however but they have been on the market just for 4 decades — and this matter takes time and resources.
They provide basic Integrations for both medium and small businesses. For example: WordPress, Drupal, Joomla, Magento, Opencart, PrestaShop and Google Analytics.
Lately, they’ve Integrated with Shopify, which is a great news for all e-commerce companies. It merely proves JivoChat keeps evolving and, more importantly, their expansion is dictated by their clients’ demand.
JivoChat works across all Important apparatus: Windows, Mac, Android, iPhone and Web browsers. It’s translated into 20 languages and to keep their customers even more satisfied, they also offer reports that monitor the level of your customer services.
Concerning the design, The entire website looks really nice and that I may even say that UX doesn’t lack in that section. There is one thing which confused me though: when I was on the main websiteI clicked on the chat window three times, before I realized that I want to click just on”Chat with us. We’re online!” prompt. That could have been done smoother. The great news is that whenever I needed something, there was always someone online discussion!
The conclusion of JivoChat
JivoChat is a great Looking solution that does its own job. For companies who’re searching for a basic live chat solution, it actually will come for a fair price.
But do not take (only) my Word for this! Do a little research, try it out and see if it works for you — Perhaps you’re in the market for a bigger solution or maybe it’ll be just perfect For you? I think that they are really good in what they provide, and I think They will be scaling and providing other programs with a wider range of features To satisfy their future customers. Opencart Module Tutorial