Summary Payoneer Checkout
Let’s Begin with JivoChat’s home page. As a major fan of green and all that’s linked to character, a foliage over their logo and green background instantly made me feel calm. Well played, JivoChat! Payoneer Checkout
Their main slogan is: “Turn your website visitors into paying clients with JivoChat.”
It’s a free tool to help You monitor and speak with clients visiting your site, Facebook, Telegram, and Viber — all of that in actual time. To start a journey with this live chat instrument, all I have to do is to click on the sign button.
I had been asked about my Email, password and also a Promo code. I didn’t have any, but I assume this is what prospective clients like best: reductions!
What I liked about the Signing up process is that I could see just how many steps are nonetheless left. Here’s a fast preview of the previous step, installing your JivoChat code.
Once I signed up, I Installed the desktop application and I must say that it’s quite neat. There’s the Inbox section, available in the app’s sidebar — there territory each the incoming requests from the clients. Then, we have a section Chats, where you are able to see your current discussions. It looks like this:
When conversing with your Clients you can immediately check their data — this convenient little feature is placed on the right and it’s useful when targeting your clients’ needs. What’s more, below we’ve site visitors section, informing us about all of the people on our site.
Speaking of visitors Your website — the”invitation to talk” feature is available only in the Professional Version. It supplies you with a wide selection of alternatives for pop up invitations.
I like the snippet alternative Included in the application. It permits you to find out what a user writers to you before he or she sends it. It creates responding to your customers’ queries much faster.
Additionally, when a Visitors write a message, an agent get the small pop up on the perfect underside, asking if they want to chat, fast reply or dismiss (which, of course, you shouldn’t do! ) .
JivoChat provides two Pricing plans. The basic version costs nothing. It’s permanently free and it comprises up to five agents. It offers customizable conversation in 20 languages, different apps (including desktop and mobile) and 24”7customer support.
The other plan is a Professional Version: for $10/agent per month if billed annually. It gives much more features. Have a look at the screenshot below:
JivoChat comes in a fair Price. I guess, the one thing that is missing is that it’s not very scalable. You’ve only two strategies: one is very basic and the other one might be insufficient if you are working with enterprises businesses. However, as always, it all depends on what you require. Payoneer Checkout
A nice addition that they Offer is what they call a Callback attribute. What it really does is that visitors can leave you their amount and you can call them back at your first convenience. On their site they are stating:”Chat is convenient for accompanying customers on the website, and immediate callbacks are ideal for actively completing transactions.”
Additionally, it works when nobody Is available on chat. You may easily get back in touch with your possible leads later.
JivoChats is incorporated With Facebook Messenger, so the customer can receive your responds right to their Facebook. When it comes to you as a broker, Jivo won’t make you change between the programs to reply. All messages out of social networks look directly in the JivoChat desktop or mobile program.
Another of the Additions is your Mobile SDK, which allows you to add live chat support to your own Android and iOS native programs. If your clients are spending a great deal of time searching through your store on cellular, they will surely find it very convenient.
If that’s not sufficient, They are throwing an API for programmers, that’s the whole documentation programmers can use if they want to incorporate JivoChat using their own program or CRM solution.
JivoChat do not have a lot Of integrations yet but they have been on the industry only for 4 years — and this matter takes time and resources.
They offer basic Integrations for both medium and small businesses. For example: WordPress, Drupal, Joomla, Magento, Opencart, PrestaShop and Google Analytics.
Lately, they have Incorporated with Shopify, which is a fantastic news for all e-commerce businesses. It merely proves JivoChat keeps growing and, what’s more, their expansion is ordered by their customers’ demand.
JivoChat works across all Major devices: Windows, Mac, Android, iPhone and Internet browsers. It is translated into 20 languages and also to keep their customers even more satisfied, they also offer reports that monitor the level of your customer services.
In terms of the design, The entire website looks really nice and that I can also say that UX doesn’t lack in that section. There’s 1 thing that confused me though: when I had been on the primary site I clicked on the chat window three times, before I understood that I need to click just on”Chat with us. We’re online!” prompt. That could have been done simpler. The excellent news is that whenever I wanted something, there was always somebody on discussion!
The verdict of JivoChat
JivoChat is a great Looking alternative that does its job. For companies who are searching for a standard live chat solution, it actually does come for a fair price.
But do not take (only) my Word for this! Do a little research, try it out and see if it works for you — Perhaps you’re in the market to get a larger solution or perhaps it’ll be just perfect For you? I think that they are really good in what they provide, and I believe They will be scaling and supplying other programs with a wider range of features To meet their future clients. Payoneer Checkout