Introduction Photo Chat Sites
Let Us Begin with JivoChat’s home page. As a big fan of green and that’s connected to character, a foliage over their logo and green background instantly made me feel calm. Well playedJivoChat! Photo Chat Sites
Their main slogan is: “Turn your website traffic into paying customers with JivoChat.”
It’s a free tool to help You monitor and speak with clients visiting your Website, Facebook, Telegram, and Viber — all that in actual time. To start a journey with this live chat tool, all I must do is to click on the sign up free button.
I had been asked about my Email, password and a Promo code. I didn’t have some, but I assume this is what prospective customers like best: discounts!
What I liked about the Signing up process is I could see just how many measures are still left. Following is a fast preview of the last step, installing your JivoChat code.
After I signed up, I Installed the desktop program and I must say that it is very neat. There is the Inbox part, accessible from the app’s sidebar — there land all the incoming requests from your clients. Then, we have a section Chats, where you can see your existing conversations. It looks like this:
When chatting with your Customers you can immediately check their data this convenient little attribute is placed on the right and it is invaluable when targeting your clients’ needs. What’s more, below we’ve website visitors section, telling us about all of the people on our website.
Speaking of traffic Your website — the”invitation to chat” feature is available only in the Professional Version. It supplies you with a wide selection of options for pop up invitations.
I like the snippet alternative Included in the program. It permits you to find out what a user authors to you before he or she sends it. It makes responding to your clients’ queries much quicker.
Additionally, when a Visitors write a message, a broker get the small pop up on the right bottom, asking if they want to chat, quick answer or ignore (which, naturally, you shouldn’t do! ) .
JivoChat offers two Pricing plans. The basic version costs nothing. It is forever free and it includes up to 5 agents. It offers customizable chat in 20 languages, various programs (including mobile and desktop ) and 24”7customer support.
Another plan is a Professional Version: for $10/agent a month if billed annually. It offers much more features. Take a look at the screenshot below:
JivoChat comes in a fair Price. I guess, the only thing that is missing is that it is not very scalable. You’ve just two plans: one is very basic and the other one might be insufficient if you’re working with partnerships businesses. However, as always, it all depends on your needs. Photo Chat Sites
A Wonderful addition that they Offer is what they call a Callback attribute. What it does is that visitors could leave you their number and you’ll be able to call them back at your earliest convenience. On their website they are stating:”Chat is convenient for accompanying clients on the website, and instant callbacks are ideal for actively completing transactions.”
Additionally, it works when nobody Is available online discussion. You can easily get back in touch with your possible leads afterwards.
JivoChats is integrated With Facebook Messenger, which means the client can receive your responds right for their Facebook. When it comes to you as a broker, Jivo will not force you to change between the programs to answer. All messages out of social networks look directly in the JivoChat desktop or cellular program.
Another of their Additions is the Mobile SDK, which lets you add live chat support to your Android and iOS native apps. If your clients are spending a great deal of time browsing through your shop on cellular, they will definitely find it very convenient.
In case that is not enough, They’re throwing an API for programmers, which is the entire documentation programmers can use if they want to integrate JivoChat using their own app or CRM solution.
JivoChat don’t have a great deal Of integrations yet but they’ve been on the industry only for 4 decades — and this matter takes time and resources.
They offer basic Integrations for both small and medium companies. For example: WordPress, Drupal, Joomla, Magento, Opencart, PrestaShop and Google Analytics.
Lately, they’ve Incorporated with Shopify, which is a great news for all e-commerce companies. It only proves JivoChat keeps growing and, what’s more, their expansion is dictated by their clients’ demand.
JivoChat works across all Important apparatus: Windows, Mac, Android, iPhone and Internet browsers. It’s translated into 20 languages and also to keep their customers even more fulfilled, they also offer reports that monitor the quality of your customer services.
In terms of the Plan, The entire site looks really nice and I may even say that UX does not lack in that section. There is 1 thing that confused me when I had been on the primary site , I clicked on the chat window three times, before I realized I need to click just on”Chat with us. We are online!” prompt. That could have been done smoother. The excellent news is that whenever I wanted something, there was always somebody online discussion!
The verdict of JivoChat
JivoChat is a good Looking solution that does its own job. For businesses who’re looking for a standard live chat solution, it actually does come for a fair price.
But don’t take (just ) my Word for this! Do a little research, try it out and see if it works for you — Maybe you’re in the market for a larger solution or maybe it is going to be just perfect For you? I think that they are really good in what they offer, and I think They’ll be scaling and supplying other programs with a larger range of attributes To satisfy their future clients. Photo Chat Sites