Overview Places To Sell Online Like Ebay
Let’s Begin with JivoChat’s home page. As a big fan of green and that’s linked to character, a foliage over their logo and green backdrop instantly made me feel calm. Well played, JivoChat! Places To Sell Online Like Ebay
Their main slogan is: “Turn your site traffic into paying customers with JivoChat.”
It is a free tool to help You track and talk to clients visiting your Website, Facebook, Telegram, and Viber — all that in real time. To begin a journey on this live chat tool, all I must do is to click on the sign button.
I had been asked about my Email, password and also a Promo code. I didn’t have some, but I assume this is what potential clients like best: discounts!
What I enjoyed about the Signing up process is that I could see just how many measures are still left. Here’s a quick preview of the last step, installing your JivoChat code.
Once I signed up, I Installed the desktop application and I have to say that it is quite neat. There is the Inbox section, available from the program’s sidebar — there land all of the incoming requests from the clients. Then, we have a section Chats, where you are able to see your existing conversations. It looks like this:
When conversing with your Clients you can immediately check their data — this convenient little attribute is put on the correct and it is invaluable when targeting your clients’ needs. What is more, below we have site visitors section, informing us about each the people on our website.
Speaking of visitors Your site — the”invitation to chat” feature is available only in the Professional Version. It supplies you with a wide selection of options for pop up invitations.
I like the snippet alternative Included in the application. It permits you to see what a user writers to you before he or she sends it. It makes responding to your customers’ queries much faster.
Additionally, when a Visitors write a message, an agent get the little pop up on the right underside, asking if they wish to chat, quick answer or ignore (that, of course, you should not do! ) .
JivoChat offers two Pricing plans. The basic model costs nothing. It is forever free and it comprises up to 5 agents. It provides customizable chat in 20 languages, various programs (including desktop and mobile) and 24”7client service.
Another strategy is a Professional Version: for $10/agent a month if billed annually. It gives much more features. Have a look at the screenshot below:
JivoChat comes at a fair Price. I figure, the one thing that is missing is that it’s not very scalable. You have just two plans: one is very basic and the other one might be insufficient if you’re working with partnerships businesses. However, as always, it all depends on your needs. Places To Sell Online Like Ebay
A Wonderful addition that they Provide is that which they call a Callback feature. What it does is that people could leave you their number and you can call them back at your first convenience. On their site they’re saying:”Chat is convenient for accompanying clients on the website, and immediate callbacks are perfect for actively completing transactions.”
It also works when nobody Is available online chat. You can easily get back in touch with your potential leads later.
JivoChats is integrated Using Facebook Messenger, so the client can receive your responds right for their Facebook. In regards to you as an agent, Jivo will not make you switch between the apps to answer. All messages out of social networks look right in the JivoChat desktop and/or mobile app.
Another of the Additions is your Mobile SDK, which allows you to add live chat service to your Android and iOS native programs. If your clients are spending a lot of time searching through your store on cellular, they will definitely find it very convenient.
In case that is not sufficient, They’re throwing an API for programmers, which is the whole documentation programmers can use if they would like to integrate JivoChat using their own program or CRM solution.
JivoChat do not have a great deal Of integrations yet but they have been on the market just for 4 years — and this thing takes resources and time.
They provide basic Integrations for both medium and small companies. For example: WordPress, Drupal, Joomla, Magento, Opencart, PrestaShop and Google Analytics.
Lately, they have Incorporated with Shopify, which is a fantastic news for all e-commerce companies. It merely proves JivoChat keeps evolving and, what’s more, their growth is dictated by their customers’ demand.
JivoChat works across all Major apparatus: Windows, Mac, Android, iPhone and Web browsers. It’s translated into 20 languages and also to keep their clients even more fulfilled, they also supply reports that monitor the level of your customer services.
Concerning the design, The whole website looks really nice and that I can even say that UX doesn’t lack in that department. There is 1 thing which confused me though: when I was on the main site , I clicked on the chat window three times, before I understood that I want to click exactly on”Chat with us. We are online!” prompt. That could have been done simpler. The great news is that if I needed something, there was always someone on chat!
The verdict of JivoChat
JivoChat is a good Looking solution that does its job. For companies who are searching for a basic live chat solution, it actually will come for a reasonable price.
But do not take (only) my Word for this! Do Some Research, try it out and see if it works for you — Maybe you’re in the market for a bigger solution or maybe it’ll be just perfect For you? I think that they’re really good in what they offer, and I believe They will be scaling and providing other plans with a larger range of attributes To meet their future clients. Places To Sell Online Like Ebay