Overview Product Selling Website Template
Let’s Begin with JivoChat’s home page. As a big fan of green and all that’s linked to nature, a foliage over their logo and green background immediately made me feel calm. Well playedJivoChat! Product Selling Website Template
Their main slogan is: “Turn your website visitors into paying customers with JivoChat.”
It is a free tool to help You track and talk to customers visiting your site, Facebook, Telegram, and Viber — most of that in actual time. To start a journey on this live chat tool, all I must do is to click on the sign up free button.
I had been asked about my Email, password and also a Promo code. I didn’t have any, but I assume this is what potential clients like best: discounts!
What I enjoyed about the Signing up process is that I could see how many measures are nonetheless left. Following is a fast preview of the previous step, installing your JivoChat code.
After I signed up, I Installed the desktop program and I must say that it is quite neat. There’s the Inbox part, accessible from the app’s sidebar — there territory all the incoming requests from your customers. Then, we’ve got a segment invisibly, where you are able to see your existing discussions. It looks like this:
When chatting with your Clients you can immediately check their information this handy little attribute is put on the right and it’s invaluable when targeting your clients’ needs. What is more, below we’ve website visitors section, telling us about each of the people on our website.
Speaking of traffic on Your site — the”invitation to talk” feature is available only in the Professional Version. It supplies you with a wide selection of alternatives for pop up invitations.
I like the snippet alternative Included in the application. It allows you to see what a user authors to you before he or she sends it. It makes responding to your clients’ queries much faster.
Also, when a Visitors write a message, a broker get the little pop up on the perfect bottom, asking if they want to chat, quick answer or dismiss (that, naturally, you should not do! ) .
JivoChat provides two Pricing plans. The basic model costs nothing. It is permanently free and it includes up to 5 agents. It provides customizable chat in 20 languages, different apps (including mobile and desktop ) and 24”7client support.
Another plan is a Professional Version: for $10/agent a month if billed annually. It offers more features. Have a look at the screenshot below:
JivoChat comes in a fair Cost. I figure, the only thing that is missing is that it’s not very scalable. You have just two strategies: one is quite basic and the other one may not be enough if you are working with enterprises businesses. But, as always, it all depends on your needs. Product Selling Website Template
A nice addition that they Offer is what they call a Callback attribute. What it does is that people could leave you their amount and you’ll be able to call them back at your first convenience. On their site they are saying:”Chat is suitable for accompanying clients on the site, and instant callbacks are perfect for actively completing transactions.”
Additionally, it works when nobody Is available on discussion. You can easily get back in touch with your possible leads later.
JivoChats is integrated Using Facebook Messenger, so the client can receive your responds right to their Facebook. When it comes to you as an agent, Jivo won’t force you to change between the apps to reply. All messages out of social networks look directly in the JivoChat desktop or cellular program.
Another of the Additions is your Mobile SDK, which allows you to add live chat service to your own Android and iOS native apps. If your clients are spending a great deal of time browsing through your store on cellular, they will definitely find it very convenient.
If that’s not enough, They are throwing an API for developers, which is the entire documentation programmers can utilize if they want to integrate JivoChat using their own program or CRM solution.
JivoChat don’t have a great deal Of integrations yet but they have been on the industry only for 4 decades — and this thing takes time and resources.
They offer basic Integrations for both small and medium companies. For example: WordPress, Drupal, Joomla, Magento, Opencart, PrestaShop and Google Analytics.
Recently, they have Incorporated with Shopify, which is a fantastic news for all e-commerce businesses. It only proves JivoChat keeps evolving and, what’s more, their growth is ordered by their customers’ demand.
JivoChat works across all Important devices: Windows, Mac, Android, iPhone and Internet browsers. It’s translated into 20 languages and also to keep their clients even more fulfilled, they also supply reports that monitor the quality of your customer services.
Concerning the design, The entire website looks very nice and I may also say that UX does not lack in that section. There’s 1 thing which confused me when I had been on the main websiteI clicked on the chat window three times, before I realized that I need to click just on”Chat with us. We’re online!” prompt. That might have been done simpler. The excellent news is that if I wanted something, there was always somebody online chat!
The wrap-up of JivoChat
JivoChat is a good Looking solution that does its own job. For companies who’re looking for a basic live chat solution, it actually will come for a fair price.
But don’t take (just ) my Word for this! Do a little research, try it out and see if it works for you — Perhaps you’re in the market for a bigger solution or maybe it’ll be just perfect For you? I think that they are really good in what they provide, and I think They will be scaling and providing other plans with a larger range of features To satisfy their future customers. Product Selling Website Template