Summary Product Website Template Free
Let’s Begin with JivoChat’s home page. As a big fan of green and that’s connected to nature, a foliage over their logo and green background instantly made me feel calm. Well played, JivoChat! Product Website Template Free
Their main slogan is: “Turn your site traffic into paying clients with JivoChat.”
It’s a free tool to help You track and speak with clients visiting your site, Facebook, Telegram, and Viber — most of that in real time. To start a journey with this live chat tool, all I have to do is to click on the sign up free button.
I was asked about my Email, password and a Promo code. I didn’t have any, but I assume this is what potential clients like best: reductions!
What I liked about the Signing up procedure is I could see how many steps are still left. Following is a quick preview of the last step, installing your JivoChat code.
After I signed up, I Installed the desktop program and I must say that it is quite neat. There is the Inbox part, available from the program’s sidebar — there territory all the incoming requests from the clients. Then, we’ve got a segment invisibly, where you can see your existing conversations. It looks like this:
When conversing with your Clients you can quickly check their information this handy little attribute is put on the right and it’s useful when targeting your customers’ needs. What is more, below we’ve website visitors section, informing us about each the folks on our website.
Speaking of visitors Your site — the”invitation to chat” attribute is available only in the Professional Version. It offers you a vast range of alternatives for pop up invitations.
I like the snippet option Included in the application. It permits you to find out exactly what a user authors to you until he or she sends it. It makes responding to your clients’ queries much quicker.
Also, when a Visitors write a message, a broker get the little pop up on the right underside, asking if they wish to chat, fast answer or dismiss (that, naturally, you shouldn’t do! ) .
JivoChat provides two Pricing plans. The basic model costs nothing. It’s forever free and it includes up to 5 agents. It offers customizable chat in 20 languages, different programs (including mobile and desktop ) and 24”7customer service.
Another strategy is a Professional Version: for $10/agent per month if billed annually. It gives more features. Have a look at the screenshot below:
JivoChat comes at a fair Cost. I guess, the one thing that’s missing is that it is not very scalable. You’ve just two strategies: one is very basic and the other one may be insufficient if you’re working with partnerships businesses. However, as always, it all depends on what you require. Product Website Template Free
A nice addition that they Provide is what they call a Callback attribute. What it really does is that visitors can leave you their amount and you’ll be able to call them back at your first convenience. On their site they are stating:”Chat is suitable for delicately accompanying clients on the website, and immediate callbacks are perfect for actively completing trades”
It also works when nobody Is available online chat. You can easily get back in touch with your potential leads later.
JivoChats is incorporated Using Facebook Messenger, which means the customer can receive your responds right to their Facebook. When it comes to you as an agent, Jivo won’t make you switch between the apps to answer. All messages out of social networks appear right in the JivoChat desktop or mobile program.
Another of their Additions is the Mobile SDK, which allows you to add live chat service to your Android and iOS native apps. If your clients are spending a lot of time searching through your shop on cellular, they will definitely find it rather convenient.
In case that is not enough, They are throwing an API for programmers, that’s the whole documentation developers can utilize if they would like to integrate JivoChat with their own app or CRM solution.
JivoChat don’t have a lot Of integrations yet but they have been on the industry only for 4 years — and this matter takes time and resources.
They offer basic Integrations for both medium and small businesses. For example: WordPress, Drupal, Joomla, Magento, Opencart, PrestaShop and Google Analytics.
Lately, they’ve Integrated with Shopify, which is a great news for all e-commerce businesses. It merely proves JivoChat keeps evolving and, more importantly, their expansion is ordered by their clients’ demand.
JivoChat works across all Major apparatus: Windows, Mac, Android, iPhone and Internet browsers. It is translated into 20 languages and to keep their clients even more satisfied, they also supply reports which monitor the quality of your customer service.
In terms of the design, The entire site looks really nice and I may also say that UX does not lack in that section. There’s 1 thing which confused me though: when I had been on the main website, I clicked on the chat window three days, before I realized that I want to click just on”Chat with us. We’re online!” prompt. That could have been done simpler. The great news is that if I wanted something, there was always somebody online discussion!
The conclusion of JivoChat
JivoChat is a great Looking solution that does its own job. For businesses who’re looking for a standard live chat option, it truly does come for a reasonable price.
But do not take (just ) my Word for it! Do Some Research, try it out and see if it works for you — Perhaps you’re in the market to get a larger solution or maybe it’ll be just perfect For you? I think that they are really good in what they offer, and I believe They’ll be scaling and supplying other programs with a wider range of attributes To satisfy their future clients. Product Website Template Free